Prospect Heights Dental Associates, PC

Unfortunately I am unable to understand how Dr. Platt has so many positive reviews. On both visits I had, the first for a general check up and cleaning and the second for a filling, Dr. Platt was rough and unprofessional. On my first visit I waited in the chair while he took multiple phone calls. At one point I was ready to leave and then he walked in and made a comment like «keep me away from the phone.» In addition to the technician making me extremely uncomfortable with the x-​rays, Dr. platt was rough and proceeded to spray water all over my face and hair during the cleaning. It wasn’t s light mist but literally water dripping out of my mouth down my shirt and completely taking off my makeup. I gave him the benefit of the doubt. He told me my teeth looked pretty good yet I needed to have a cavity replaced and there were was another area of decay. So on my next visit I should not have been surprised that once again my shirt was now soaking wet, water was all over my face and my hair. He did not seem to care as he saw me wiping off my face multiple times. I could live with that if it wasn’t for the neck pain I endured as he yanked my head to the side to face him instead of him moving behind my chair so I could sit comfortably. As he worked on the tooth decay and composite filling, he seemed a bit careless and rushed. (Now four days later there is composite filling residue on my teeth that makes them feel rough compared to the others in addition to a small cut on the outside of my mouth where he had used some sort of tool to hold it open very wide). He mentioned that my appointment would take longer than he stated because I asked so many questions about the now 8 fillings I needed instead of 2 at $ 110 each (although I had insurance). I was baffled that he would be so insulting about a patient asking questions and then blamed me for not understanding at the first appointment that i needed 8 fillings…8 FILLINGS! That’s $ 880! In addition to all this (which should have been enough to leave), during my second visit he touched a dirty looking fan plug with his gloves on and then used those same gloves in my mouth. Later during the appointment someone came into the office and again he put his hands on the door frame while leaning out to talk to the person.
When I decided not to have him do the 8 fillings and stop at the three he was not annoyed with me, but seemed understanding. However when I wouldn’t make an appointment right away for the other 5 fillings I supposedly needed, he said something along the lines of «make an appointment… you don’t want to have a root canal.» You can understand my confusion over his weird manipulation from the first appointment to the end of my second! I went from having a great check-​up to being on the verge of a root canal with 8 fillings.
I’ve had some awesome dentists where I’m from and I’m sad to say that Dr. Platt lacked professionalism, cleanliness and communication (did I mention the eye-​rolling that occurred when I tried to understand why I needed eight fillings and told him I wasn’t sure I could afford $ 880). Do yourself a favor and try another dentist.

If I could give negative stars I would. In short, the customer service is horrible. The facilities are dirty the equipment isn’t hygienic, the staff is rude. And after all that they didn’t deliver on the service I paid for.

I never reviewed something on Unilocal before and I felt I had to make a profile to show my gratitude to Dr. Platt and his staff.
Earlier this year I had incredible toothache and was in need of immediately assistance.
I reached out to several dentists in my area and Dr. Platt was the only one that called me that day. (lucky me)
I’ve had my fair share in bad experiences with dentists over the years, so I was really afraid to go, especially with this horrible toothache.
From the moment I came in, Dr. Platt calmed me down and said that he was going to fix my problem.
I had to get 2 root canal treatments and a crown and later on a wisdom tooth pulled.
I walked out 2 hours later with a smile on my face, best dentist I ever met in my life.
Dr. Platt and his team were wonderful throughout the entire process. He even gave me his cell number should I have any pain at night.
They explained everything thoroughly and explained why he was doing it.
I had to come back 7 times in the following weeks to get everything done, and every time went perfect.
Dr Platt and his staff are professionals and I’d recommend everybody to go there.

What an incompetent bunch of people.
I had an appointment scheduled on a Saturday that had been set for SEVEN (7) WEEKS. They decide the day before to verify my insurance, and of course, there’s a problem. Now, a normal non-​stupid person would call the patient on said Friday so said patient could call the insurance company and clear this all up. Not here! They wait until Saturday morning to inform me of this. And, of course, the insurance company is closed, so I cannot clear anything up with them.
Don’t even bother trying to go here. Fools.

Let me start this off by saying that I am no stranger to the dentist. I have multiple fillings, lots of extractions, surgery, braces, etc. I’m practically impenetrable when it comes to pain up there, and I’m honestly have a lot of patience while people are poking and prodding around in my mouth. I actually get quite zen.
I didn’t think people like Dr. Platt existed. This dentist lacks all bedside manner. I don’t mean bedside manner in the sense that he isn’t congenial, good-​natured, full of things to say. No he is perfectly amiable. However, he doesn’t quite get that my teeth and person aren’t plastic models that feel no pain and can be jerked around roughly and quickly.
Let’s start at the beginning. The office wait — fine. His office manager — lovely.
Sit in the chair and we start taking xrays (18 to be exact, but this is the first visit. I’ve never taken more than 8 – 10 on a 1^st visit, but whatever). I have a tiny mouth, and the xray device always makes me choke. I’m used to it, and I know how to deal with it. As I’m gagging on this thing he keeps shoving it around, pushing my tongue up and around so now I’m also choking on that. Every time I gag to the point of having to remove it for a second he instantly starts shoving it back in. I felt abused and violated, and it was so bad I finally had to say «Ok, please stop for a second» in a tone I normally wouldn’t use. His office manager seemed to know that he was really being unaware, and was offering me water and wipes for the absurd amount of saliva (and snot) that was now all over my face.
Let’s just ignore the fact that he barely checked for cavities even though I haven’t been to a dentist in over a year, and I have a history of cavities, and move on to the next terrible ordeal in the saga.
He begins to clean my teeth with the metal pick. It’s the kind that is motorized and uses water. I’ve used them before. I’ve never had them just pour water all over my face, run down my neck and soak the entire top portion of my clothing. But hey! I got a free shower. He even made a joke that if I don’t come in the winter I don’t run the risk of getting a cold. How about you DON’T soak your patients with water and take the time to use the device correctly with the suction tube?
Like another review here, he consistently left the suction tube going in my mouth when it wasn’t necessary. I have a sore on my inside cheek because of the suction tube eating up my face a number of times. He just forgot about it. After it was all over he left the room with it going. I turned it off.
Then when he was polishing my teeth, the paste flew everywhere. I have pictures afterwards in the restroom where I removing paste from my face, eyes, HAIR, and clothing. It was terrible. He was a hot mess. He seemed scatter-​brained and impatient. I’ve had cleanings that have gone faster and been more thorough. He did things quickly, but not well. If you’re doing it well, people don’t leave soaked, covered in paste with cuts in their mouths and not knowing anything about the state of their teeth.
I could go on forever, but just do yourself a favor and keep looking.

Dr. Platt is a nice guy; never does the guilt tripping thing some dentists do. He also seemed honest and communicates well. The physical space isn’t fancy but it’s clean. My cleaning today, a Saturday morning, took 45 minutes total (walking in to walking out), which I found impressive. I’d recommend him to friends.

I can’t say much about the office itself — small, dingy, and the equipment looks like it hasn’t been update since the 70s. but if you’re willing to look past the outdated interior, you’ll see that Dr. Platt and his staff are pretty great. He answers all your questions in layman’s terms, and will never push expensive products and procedures on you that you don’t really need. he has an eye out for your wallet and your teeth, which is a definite plus. great bedside manner and overall just a really knowledgable and friendly guy. i will be going back :)

There are very few places that I can walk out with a bill over 1400 and feel satisfied.
I hadn’t had insurance for over 3 years which just allowed any problems I may have had to just get worse. Dr platt made me feel super comfortable immediately and he explained and showed me everything. I had to get a root canal and crown and he showed me the reasons for all of his decisions in the mirror. He was right, seeing it was so much easier to understand than dr talk. He never made me feel bad for neglecting my teeth for three years, just talked about moving forward.
I have terrible dental insurance and he explained how much everything was supposed to cost vs what he was going to charge, putting everything into perspective (and making me wish I were a dentist).
Best part, he just called me three hours after I left to check in and make sure I had his cell phone number in case I had any problems. That’s good customer service.

Dr Platt is great. I mean that sincerely. I showed up for a check-​up toting my 5 month old daughter (couldn’t get a sitter last minute) and his staff was wonderful — paying attention to her while I had x-​rays in another room… then I found out I needed my wisdom teeth extracted. I had an incredibly easy experience with the extractions (one of my biggest fears!) and had no issues with recovery. I like that he is available on Saturdays and he explains everything he is doing to relieve any nerves. Excellent.

I had one of the most bizzare experiences at this office. I have been going to Dr. Platt for little less than a year. I came in first for teeth whitening through a livingsocial promotion. The Dr. seemed nice so I decided to switch. I had one cavity, two checkups. My last check up the Dr thought I should go on an aggressive teeth clean regiment. I would have to pay out of pocket but it seemed reasonable. I am a teacher and he wanted me to come in early september and early october. I told him that early september was really tough for me because I have a lot of work to do in that month to ensure a strong school year. He insisted that I had to come in early september. He told me that I could come in Saturday Morning at 8:45. It would be an in and out procedure. I agreed. I came in saturday. I was the first to take a seat at the chair. He came in and started working. He commented on how my gums improved since the last check up and wanted to show me how to brush my lower teeth. He started cleaning and stopped. He got up and left the room without a word. I sat in that chair with the suction hose in my mouth for 15 minutes. 15 minutes! No explanation was made why he left. The sh*t really hit the fan when I heard his voice next door. He was working on another patient. I was in the dentist’s office for 30 minutes and he worked on me for 5 minutes. I stormed out. I couldn’t believe it. That man is not my dentist any longer.

Dr Platt and the staff of Prospect Heights Dental were my saviors yesterday — had some pretty severe toothache on a Friday night, called them first thing sat morning, were able to schedule me for that day as I needed to be ready to get on a 9 hour flight today (Sunday).
A full set of x rays were taken and the problems found, Dr Platt took time and care to explain exactly what was going on, the Best plan considering I needed to be on a long flight today and exactly how much it would cost.
2 molars extracted and 2 root canals done, I feel a thousand times better! Real care and caution was taken to do the job right and make sure I didn’t experiance any pain.
Amazing job, really nice people, very reasonable price and local, what more could I ask!

I had such an amazing first visit with Dr. Platt. My filling fell out from the work of a previous dentist and they were able to squeeze me in for the first appointment the next morning. The staff was friendly and Dr. Platt was exceptional. I never had such a great experience and was never so informed about what was being done to my mouth. Aside from the usual ache of having your mouth stretched open for a long period of time the experience was very pleasant. He is very thorough informative and informed … he could answer anything i threw at him. All in all I highly recommend Dr. Platt for all your dental needs.

I highly recommend Dr. Platt. He is non-​judgmental (no finger wagging at you when you admit you don’t floss everyday), very kind, and explains everything that he’s going to do and why he’s going to do it. It had been a while since I had been to a dentist, so I was apprehensive upon arrival. By the end of the visit, I was smiling, laughing and joking with the doctor and his staff. Any fears were completely alleviated. I have to go back in a couple of weeks and am actually looking forward to it. If you live in Brooklyn and are looking for a dentist, you shouldn’t have any reservations about seeing Dr. Platt. You’ll be glad you did!
PS. I should mention that I overheard some of his longer-​term patients gabbing in the waiting room about the good doctor. They were raving. I think that is the ultimate compliment.

I normally don’t post reviews for MDs, Dentists and such, but I had to express my love and gratitude for Doctor Platt. I came into his office with a terrible toothache. I eat lots of candy and do not floss. So I knew some drilling was going to be involved. What I did not realize was that that my tooth was shot. Kaput. Garbage. It had to be pulled, a bone graft had to be done, and an implant as well, This is a long procedure that can be painful and expensive. Dr. Platt and his team were wonderful throughout the entire process. He even gave me his cell number should I have any pain at night or on Sundays! They explained everything thoroughly and did not hesitate to repeat the steps once they saw the look of «huh» on my face. Not an uncommon thing! After a few months (the bone graft needs some time to fuse?)I know have a wonderful implant, I couldn’t be happier and i have a wonderful smile to prove it!
Thanks Dr, Platt!!!
I have been back many times since then for cleanings and exams, and maybe an occasional filling. I am treated as a top priority everytime.
I cannot recommend Dr, Platt enough. You will not be dissapointed!