Prestige Printing

I hate giving bad reviews but the one thing I hate the most is a person who lies and who is rude.
Dropped off invites on a Thursday to get printed out for the next day. The person said she would call me on a Friday to come pick them up when they were ready.
She never called.
I call Monday morning and ask if they are ready because I did not get a call from her Friday. She says I didn’t drop them off Thursday– that I dropped them off Friday! — impossible because I don’t have the car on Fridays ever and I went to a doctors appointment Thursday. She insisted many times that I dropped it off Friday and she was off Thursday (I was talking to the same lady) I remember names very well.
Anyways she said she would give me a call that day once they are ready! (Monday) I call later in the afternoon to come pick them up — she lies again and tells me they have to dry and that could take a day!!! Seriously huh?
She calls me Tuesday morning and tells me someone needs to come in and give me the approval to go ahead and print them out because she wants to make sure the design on the invite is good! I tell her I thought they were printed and drying– she says well we had a problem wit the design on the invite that you gave us– it looks like it will cut off from the bottom! Now I have to go back to see what she is talking about!
Now a man helps! Does the sample right! Nothing is wrong with it– Now I finally get them on a Thursday a week after !
All it takes is one person to lie and not get their job done! At Least apologize for your mistake when you realize your wrong!!! Smh– I got the invites and the color on the invites were good! This is why they get 2 stars!

No recommendations to anyone ever. The owner and staff are extremely rude and disrespectful.
They charged me $ 10 for printing 3 copies of resume. Asking why, they gave me three different ridiculous reasons at different Times. #1He pays employee $ 30 PER hour to do the job, that is why it charges that much. #2 it costs ten dollars to operate their machine to do so.(it turned out they just used the printer that connected to their computer)#3 I used hard drive, so it could potentially risk their network!
The owner there even insulted me when I left after I told them how ridiculous they are, he said” don’t let the glass door hit your ass when you leave“
Don’t go there! They don’t even deserve the star. I had to put it in order to post the review.

I have been dealing with Prestige Printing for the last 17 years and more and all my experiences have always been positive and very professional. They are skilled professionals with great ideas and their level of customer service is outstanding!

Rude.
Called and a guy picks up the phone and after I ask for my quote he comes back to the phone and says «Who is this!» I say «…a customer.»
Rude and unnecessary, just lost a customer.

While employed at a non-​profit organization once upon a lifetime ago, I was the main contact person to initiate orders and place re-​orders an assortment of stationery: personalized letterhead, envelopes (window, #10, #11 sizes, presentation envelopes). Despite of being the main contact person at my former non-​profit organization for this printing company, I never physically encountered any face-​to-​face interaction with Prestige.
Upon calling in my orders I was always instructed to fax a sample which depicts Prestige does not have it on file. I rate Prestige Printing Co. four stars as their hours of operation of Monday thru Friday 7:30 am-5:00 pm are not feasible to serve clients for those who remain open late into a business day.