Polished

The manicurist didn’t clean the nail polish that was already on my nails off all the way and I can see it still. She painted on my skin and didn’t clean it up well. My cuticles look terrible I’m very disappointed I tipped a lot and feel like I got gipped.

Came in here for a manicure. The service is a total rip off. Manicure chipped next day. Barely any cuticle work. Better manicure in any salon down the block or in any other salon period. You’ve been warned.

Great place. Clean and the price is right. I try to give good tip since its cheap. They do great nails!

I used to come to this place because it was really cheap. The service was always terrible but I was getting what I was paying for. Today I came in for a pedicure, no polish. The lady was talking to her colleague all the time, didn’t even file my toenails and charged me 17 dollars. They raised the price and forgot to improve the quality, which actually got worse. It used to be a good deal, not anymore. Not coming back ever again.

HORRIBLE!!! Worst service I have ever recieved. The lady that did my nails was a little older I believe her name was kate. She didn’t know how to paint nails properly, then after me asking her nicely to redo it she refused to and told me I complain too much and that she wasn’t doing it. She hot fruausted even called me crazy. She got up and told me she wasn’t doing my nails the owner was right there didn’t bother to correct her rude staff nor did she volunteer to do my nails. I work in the customer service field and have never witnessed such horrible unprofessional service. I don’t recommend anyone coming here unless you want a sloppy job. When you pay for your service you should be treated properly.

Pedi was $ 15 bucks. The lady didn’t let me soak my feet before she began cutting or file my nails which was a nuisance to me. As a paying customer, and my first time there– she should have listened. A 5 min foot soak before starting the pedi wouldn’t throw you off your game. Anyway– the lady moved quickly and gave me a white pedi with Essie polish that I picked out. Afterword an awkward 2 minute neck massage which I could have lived without. I tipped– but I won’t be going back.
FYI– allow your clients to soak their feet for a few minutes BEFORE you start the pedi. They shouldn’t have to ask– that’s just standard.

Positives: cheap, and my foot rub included some seriously deep calf work which was awesome
Negatives:
Kinda dirty, shabby round the edges, not a huge polish selection, and I’m pretty sure she used an actual cheese grater to get the callouses off my feet…

Really not pleased with the pedi I had here. Without really being acknowledged, I was left to wait around a half hour at my chair. Once the pedi started I was underwhelmed. The technician was very nice, but she filed down my nails so far that it hurt. They also did not do an exfoliating scrub which is actually probably my favorite part. As other users mentioned, I too didn’t find the place to be very clean at all. The end result was shabby, and I won’t be returning.

I suggest Rosa and only Rosa in this place!
The best mani and pedi I’ve ever had in NYC!

Very dirty & no sanitizing done

I’m usually pretty generous on Unilocal and always give 3 to 5 stars to places I try but this nails salin is really bad. The woman who took care of me — I think she was the boss– was super mean and also she hurt me many times. I said «ouch» 4 times and she didn’t apologize like she didn’t care. The price is cheap as their work and they tried to sell me the spa package or asked me if I wanted to add this and that for $ 5 or $ 8. I just wanted a regular pedicure and spend a good time with my friend but it was more a stressful and painful experience. I use to go to another nails salon in brooklyn and even though it was always booked, at least they took care of every customer. I regret to write this review but this place on graham st. is, honnestly, the worst.

$ 39 (I’m still extremely unclear as to the charges) for a shitty pedicure from a very mean person whom I believe was a trainee as she kept getting instruction. She tried to use a dirty tool on me and put polish on with no base or top coat. After 30 min they ASKED ME TO LEAVE (it was empty) and it still wasn’t dry. And there was so much cheap lotion on me that I could barely walk without slipping. They offered to do it again and I refused and left sliding around in my flip flops. Two hours later I changed shoes to attend an event and took them off after 5 minutes when I realized they were stuck to my toes and took ALL the polish off.

I also received the WORST manicure/​pedicure I have EVER gotten. I made the mistake of assuming my pedicure was fine as the woman was doing my manicure. I made another mistake of tipping her 25% before she started painting my nails. As she sat me at the dryer to move onto her next customer I started noticing that I had nail polish on the skin surrounding 7 out of 10 fingernails. That’s when I realized that it was the same with my pedicure. Just GLOBS of paint on skin. I had to ask one of the other manicurists if I could have some nail polish remover to clean her terrible job. They just motioned to my original manicurist who came over to clean her mess. I felt the need to apologize to her customer for making her stop and come over to me. In trying to clean my fingers with her own nails, she made them worse. Not only did she have to clean my fingers, but I also have nails which are not fully painted! I see myself having to re-​do this myself within the next 24 hours. It looks HORRIBLE.
I will NEVER be returning to this salon. I could have done a better job myself..

I just went here yesterday for the third time and got a terrible mani-​pedi. The woman who did my nails was very cursory and she left polish all over my skin on my hands and my feet.
The mani was honestly the worst I have ever received. I was crestfallen when I pulled my hands away and went to put them under the dryer because the polish application was uneven, bubbly, sloppy and unprofessional looking (like I said, she got paint on my hands too). It looked like a 5 year old did it. I sat under the dryer for at least 10 minutes and I walked home, and within 15 minutes a huge chip broke off of my right index finger. Since I’m hypersensitive I burst into tears because I wasted my time and money on a service that I really love to indulge in.
She seemed to have done a better job on the pedi, or at least I thought so because I didn’t lift my feet up to my face and inspect them when I got home.
Will never go back. To be fair, the mani pedis I got before were OK, but I don’t cotton to this kind of inconsistency so tough for them.
Also, they doubled the fee on debit cards.

This was my first nail salon experience in Williamsburg, and it wasn’t a great one. The place is pretty cheap (8 $ for a mani.) but they didn’t do a good job. She was really hasty (although i was the only one there at the moment) and the whole thing took like 5 minutes. She didn’t do a good job cleaning my nails and she basically ruined my form. There was also some polish left around the edges of the nail (i hate when that happens).
In the button line: its o. k but don’t expect much.

Beware.
Just got a mani pedi here. The lady that was doing my nails asked if I wanted the spa package (not telling me the price) but I knew it’s going to be extra. She asked me if i wanted an extra 10 mins for a foot rub, i kindly declined. While she finished my manicure she asked of I wanted a back massage. Most nail salons give you a quick back massage while you wait for your nails to dry. So I said yes.
She whips out a massage chair and asked me 20 mins? Ok, I just assumed it was part of the «spa package». I felt a little strange that she was using oils, when I asked her if this was part of the package she said no its extra. I asked her how much she told me $ 10 for 10 mins. She just added $ 20 to my bill without telling me. When I confronted her all she said was sorry.
They are a bunch of sneaky greedy people. Will not go back. I’ve had better mani pedis elsewhere.

PROs:
–mani pedi for $ 20
–didn’t wait that long on NYE
–massage chair was heavenly
CONs:
–my polish chipped the next day
–i got jipped on my neck massage bc she was busy =(
I listened to reviews and got Sylvia which I was happy about bc my cousin wasn’t really happy with the mancurist she got.

These are my ladies. $ 8 for a mani. They last — I’ve had several last 10 days sans gel. Tons of colors always on hand. And the ladies are great. Paula, Sylvia and Norma have the best reputations (at least in my book). Always spend extra time on the hand massages, pay incredible detail to cleaning up your nails, and the «dry your nails» bonus back massage is taken to a new level with these three making you feel extra special. When I go to other salons in an emergency and I don’t get the bonus back massage, I feel offended now… The Polished ladies have spoiled me rotten.

Hands down, my best mani in 3 months of living in NYC. I popped in after getting my brows done next door, and picked a color from their huge selection (Essie & OPI-​finally!) Norma did my mani, and she was very sweet, thorough and nice. I liked that their lotion they used was not Aloe Vera Lotion, it was actual pink yummy smelling nail lotion that I’m used to. It was a lot different than many of my other BK nail experiences, because it was very clean, all the seating looked new and was comfy and the girls were truly friendly. The price was also right, $ 7. gotta love it. The 5 star review comes from the complimentary shoulder massage she gave when she sat me under the dryer. It truly is the little things that separates good from great. They also have a frequent customer card where you buy 7 manis and you get one free. I will be back, and you should go too!

Great place, clean, nice selection of colors. BUT, as noted in some of the reviews, your experience depends on who is doing your nails.
Unfortunately, the owner of the place is THE WORST and usually gets first dibs on anyone coming in. She’s the one with short hair who has the pedicure station towards the back and the manicure station nearest to the register.
I’ve compared notes with friends, and each of us has shrieked «OUCH» while she was trimming our cuticles (she drew blood). She’s on average about 20 minutes slower than the rest of her staff… with sloppier results. On top of that, she’ll randomly decide to charge you $ 1 extra if you use a credit card WITHOUT warning you in advance. Meanwhile, the rest of her staff doesn’t charge you extra. I’ve actually walked out if she was the one assigned to do my nails. However, if you don’t have to use her, I recommend this place.