Planet Fitness – Brooklyn – Fulton St

awful customer service and the gym is disgusting. unprofessional management ever. worst company i ever dealt with

Opened 16 minutes late on May 29^th. I don’t usually work out this early so maybe it’s not uncommon for them to open late. However in my mind 7:00 open means they will be open at 7am. More than 15 minutes can totally throw off someone’s schedule. I also understand that I’m not paying an arm and a leg for this gym but they can at least open on time. Not only did they open late but paper towels were still on the floor and in machines from the previous day. Seems to me that the gym should already be clean when patrons 1^st come through the doors. Beware that this particular PF is definitely subpar.

Sigh, nasty attitudes and messy environment!
Talking to the front desk is horrible! the females there are SUPER nasty. you ask a question about if your payments will be redirected to your card and your told «well I don’t have your credit cad information in front of me so how would I know?» genius, you work there!!! your charging me, why don’t you know??? you go there and all the staff are sitting there, talking to one another. the bathrooms are nasty. not to mention the exhibitionists with «interesting body types walking around naked in the locker room. smh. sorry to say, but its never professional in the BK for some reason. the one in Manhattan is much better with much better staff.

This place S-​U-​C-​K-​S! I only come to this location because my trainer trains out of this location. For this to be a central location with heavy traffic you would think that it would be cleaner. The staff seem pretty lazy for the most part. Mostly talking to each other when they could be cleaning the bathrooms, re-​racking weights, cleaning up paper towels on the floor, and cleaning machines (seeing as how it looks like most patrons don’t do so). My home location is constantly cleaning the bathrooms, machines, and re-​racking weights when patrons fail to. More importantly they walk around spraying air freshener so the gym never smells.
The woman’s bathroom/​dressing room is deplorable. I always make sure to relieve my bladder before coming to this location, however my bladder always fails me and I have to use the bathroom here. Which sucks because I have to go through more than half the stalls until I find a «decent» one to squat over and not fear of too many germs.

There’s an IHOP next door…
It’s a Planet Fitness so you get what you pay for. There is generally a limit to how much you can lift since there is a limit on how many weights they have. This is NOT a planet fitness with an aqua massager or seated leg press that goes up to 2000lbs.

This location is FILTHY. Women’s locker room toilets are disgusting and always out of toilet paper. Showers badly need an update. Many of the lockers are broken or missing pieces (e.g. coat hooks). Tanning booths always have garbage on the floor. General workout area smells like they never clean it. Please fix this so we can enjoy our experience here. It’s a great location and most of the staff members are friendly.

Place is the same as every other PF, this review is about their policy. Got charged a non-​refundable annual membership fee of $ 40 AFTER I canceled my membership that I was told cannot be contested. GM was nice about it but I fee like I got ripped off.

I’ve been going here for a little over a year so it’s time to write a review.
Since I go for a no frills, simple experience at the gym, this place generally works for me. Things for the most part are cleanish, I usually don’t have to wait too long to use equipment, and no one bothers me.
The biggest issues, as some have touched on, are the AC not working very well and the deafening fire alarms which go off occasionally with the staff seemingly unable/​uninterested to turn off. Obviously the TV options are terrible. It would be a better experience with no TVs, but that might just be me.
I wish the staff would try to inform people or at least put up signs about basic gym etiquette (ie meatheads slamming down their weights after every set, people not wiping down equipment they’ve used.)

It’s a pretty basic gym, enough to get you started. It’s a pretty big space with all the essentials. There’s plenty of cardio machines so you should always have one to use even if it’s busy. The staff seems pretty cool, and always greet me.
You do get what you pay for though, there’s always that something that you wish PF had that they don’t. I wish they had squat racks and maybe more machines, medicine balls and such.
The one thing I wish this PF had, was bigger lockers. Most are small, and there are only a handful of long lockers, to put your bag, umbrellas or coats and boots in the winter
Overall, I’d say for $ 10 a month, it’s a great place to work out. No frills, no expectations and you’ll be fine.

Just the basics – basic machines, basic locker room, basic people. The gym is pretty clean for the most part and with the price, you won’t feel too guilty for skipping out on a month or two… That’s how they get you.

This is one of the nicer planet fitness locations. The staff is pretty much friendly and the machines are usually clean. I like the openness of the floor and it doesn’t feel cluttered like some of the other locations in Brooklyn. And this location is way better than the Duffield location which is a free blocks away.

I wanted to sign up for a one-​month membership, as I’m visiting the area for just one month. The fee was inexpensive — just ten-​dollars a month, with a ten-​dollar sign-​up fee. The hitch? They wouldn’t let me pay by cash or by check. They insisted on getting routing information for my checking account, even though I’m here for just a month. I declined.
Which disappointed me as I really would like to go to a gym in the area and this one is convenient. Still, I know how difficult some gyms make it ever to stop paying them. Insisting on getting my checking account routing information seemed worrisome, to me.

Good gym! Realistic about expectations for price, but feel service is satisfactory to great (friendly, helpful, nice). Really love the LAYOUT of this gym. Gym seems new (new machines, locker rooms), and well-​kept.
They provide listing of busiest times-​if you always want a machine don’t come at 6pm!
Con: Wish weekend hours were better. Sometimes cannot workout bc closed.
Yes the cancel policy sucks but read the fine print (duh?) and at 10 $/​month they’ve got to make money somewhere.

This gym and its customer service is absolutely terrible. I have been a black card member over 2 years and for the past 4 months they weren’t billing me. I hadn’t been going to the fm consistently but I took it upon myself to go in and see why. They said I needed to provide a check and credit card number in which I did. But they still weren’t billing me. When I called in I was told I had to come in during the week to speak to the manager Manny. I let him know the issue and he tells me my membership was cancelled for non payment and that I owe for all the month I wasn’t charge.
I’m sorry? Why would I pay hundreds of dollars for something that was your fault? Needless to say I just left it cancelled and went to the planets was a couple blocks f way that is much bigger and has much better customer service. If the manager can’t fix the issue why go back.

I come to work out here approximately twice per week– Always in the early am. I’m not sure if it’s the time or not, but the staff is always very courteous, I never have to wait for a machine and all of the other early morning exercisers are pretty nice.
Conveniently for me, the B45 bus literally stops at the door of this gym. While there is technically street parking available in the area, you may have some trouble locating a spot. They sell water bottles and gatorades plus a water fountain is available. I see it as a straightforward no frills gym option. The cool thing is that their membership fees reflect this, so you can truly work out for an affordable fee.
Basically — no complaints. Happy exercising!

So I would give this planet fitness a better review but t for a long while they had no A/​C. That problem jihad been resolved with the installation of huge portable units which helps a ton. For the most part there’s always a cardio machine abailanle. Even on the busiest times you can find something to do. My favorite is the cybex arc trainer and the treadmills. They do have a 30min workout section, tanning booths and massage chairs.

I’ve belonged to a few PF gyms and this one is my favorite. Staff is always friendly, the gym is clean, I’ve never had trouble finding a machine, and I’ve never had an issue with machines being broken. They even have AC during the summer (thank goodness). I just wish everyone would wipe their machines off after they drip sweat all over them, but the staff does clean regularly.

It is probably easier to get out of North Korea then a PF membership.
This is a foul gym and the worst membership cancellation process of anything ever.
I just called corporate and they agreed that the policy is «grey» and that it depends on the rules of the Club. Well This club SUCKS.
Not helpful. Misinformed. It was a crap shoot depending on which MENSA Candidate who answered the phone.
THE STORY: I moved far away from the nearest PF. 1 ½ hours exactly. The MANAGER Of this Livingston ST PF got on the phone and told me I could go into the nearest one. I drive said 1.5 hours away to another BFE PF. I Arrive and I can NOT cancel in person. I call The Livingston Street PF and the 22 yo dirt bag on the phone gives me shit for going in person.
The BFE PF I am standing in is OF COURSE being a bunch of Jag offs as well. I can only conclude they hire assholes.
I send the certified Mail. By this time it is the 7^th. I have to send it before the 10^th**
as stated on PF Website. I send it on the 7^th.
«Members that cannot make it into the club must send a letter (Certified mail) to the club before the 10^th of the month to avoid billing charges»
The Club Says they get it on the 16^th and said there is nothing they can do.
I call corporate and they tell me I am RIGHT but there is nothing they can do.
COOL.

This is the 3^rd Planet Fitness I frequent and it has to be my favorite. I don’t know what it is. The staff at the front desk are always super friendly. I love the layout.
Only thing I don’t particularly like is that it seems as if something is wrong with the air conditioning in the place. I always sweat abnormally when I come here. I leave looking like someone dumped a bucket of water on me. But then again, the more you sweat, the more calories you burn, so I don’t know if that’s necessarily a bad thing. lol

Oy, this place. Okay let’s start with the Pros:
— Never a wait for the cardio machines
— Open 24 hours during the week
— $ 10 a month (seriously)
Now for the cons:
— Weights are never where they’re supposed to be
— The strength training machines are always occupied
— Limited Ab exercisers
— Locker rooms are filthy
— The paper towels provided to clean the machines are not effective
For $ 10 a month, all the cons should be inconsequential. But if you’re still on the fence, just remember these bits of advice:
1) During weekends, come in when they open in the morning. All the machines have just been cleaned and there are no roid-​takers around. By around noontime, all the late risers arrive and then the place becomes a zoo.
2) It’s 2 blocks from the Hoyt-​Schermerhorn stop so take the train unless you want to take your chances on street parking (not recommended unless you come late at night)
3) They have pizza night every first Monday of the month, which to me is really evil considering we’re all trying to be healthy o. O
4) The place starts to clear out around 12am on weeknights.
5) Bring a really good padlock for your gym locker.
All that being said, with the sheer number of people who come to this gym, most patrons are generally well-​behaved and keep to themselves. The occasional degenerate breezes in now and then but hey, you’re only paying $ 10. So put on your headphones and work on those muscles so you can enjoy a beer guilt-​free afterwards.