Paws Truly

Excellent choice of sales and products with knowledgeable and friendly employees to help together with your check out.

Awesome store if you are looking for birthday cakes for your furry loved ones. They have a variety of things for your dogs here but I mostly come to get the cakes. The owner is very nice and gives you a free treat when you buy a cake.

Love this shop! Friendly, and they always have a great assortment of toys, treats and natural things to keep your cat or dog healthy! And their window decorations should get an award! Seriously people — if we don’t support great local shops like these — they will not be here to make our neighborhoods the fabulous places they are! Two paws up for Paws Truly!!!

Best folks run this store with the best marketing director and all around popular Bay Ridge dog, Seamus labradoodle. They have excellent selections and Dierdre does her homework when it comes to food recalls etc. This is the place to shop at for your pet needs, and if you’re extra lucky, Seamus will be on the clock :-))

Paws Truly’s Dierdre is the Queen of Cute! She has the most adorable stuff for anything pet related in Bay Ridge. She’s always on the lookout for new products that put a smile on your face. I asked for Himalayan Dog Chews & she ordered them for me! The dog cakes & pastries she custom orders are so impressive that my friends & clients are still talking about them. Her dog Seamus is a local celebrity. Not only does he double as the store mascot & «bouncer», he is the only giant dog I know that jumps through a hula-​hoop on command. These people really know dogs. And cats and rabbits and birds. Their rabbit acts like a puppy & their bird will verbally put you in your place. This store & its owners are custom made for animal lovers. I’m looking forward to St Paddy’s Day where the mascot will be… who else? Seamus!

The shop itself is really cute with hardwood (or laminate?) floors, evenly spaced display racks and seasonal décor. The merchandise is high quality and recognizable brands (toys, treats, food, etc.) and the owner is helpful and anyone in the area will know that she’s proactive in the community.
The only reason why I gave 4 instead of 5 stars is because of my first visit. I asked the owner if she carried a certain brand of dog food. She said that she didn’t but offered to take my contact information and get back to me with prices for ordering the food through her. I gave her my number and that was the end of it. I never received a call or any sort of follow up. It was a little disappointing. If she wasn’t able to get the food, I would have been okay with it; I just would have appreciated a call to let me know.

Great store. So many cute things in here! It would be nice if they had more brands of dog food, but the brands they have are good, like Taste of the Wild. The woman who owns the store offered my dog a grain-​free cookie, which was nice. I love cheesy little dog trinkets and this place is packed with ‘em. I actually meant to go down the street to Boggie Doggie but stopped here instead because my dog was getting tired– a happy accident! Love this place, will be back.

I never thought I would find a pet store I love as much as Love Thy Pet, but Paws Truly comes very close. Great owners, great quality products, great service and an gigantic adorable dog.

I concur with the other reviewers in saying there are not nicer people in the world than the couple that own this store. Every time I come in here I end up talking Deirdre’s ear off. She’s just so easy to talk to, a genuinely lovely person to know and see on a regular basis. I wish I had more pets and more pet needs. Not that my Matilda isn’t enough for me, she is. No one is better than Matilda. Except when she tears the shit out of my couch. But what are personal belongings compared to a love and affection that has no bounds or conditions? Still, I’d like a reason to visit Paws Truly more frequently. Whenever I need anything for my Matilda, they have it. It’s a small store but they have a great selection of products. You can tell they really care about animals and only want to sell products that they can stand behind and feel good about as if your pet were their own.
Deirdre has many times stressed to me that if I’m running a little late getting home from work and I need her to stay open later than usual, to give a call, and she’ll be there for me. Who’s nicer than her? Nobody, that’s who.
Omg, I almost forgot to mention that they have a hysterical greeting card selection. Seriously, check it out.

I just moved to the neighborhood and stumbled upon this pet store one day. I love it! I will definitely be back for supplies for my cat! The woman working there every time I shop there is very nice and always helpful. :)

This is a lovely stores – a great alternative to the unfriendly and cold institutions such as PetCo. The owner is genuinely kind and amicable, even if you’re just buying a simple one-​dollar cat toy. I’ll definitely be giving them as much business as I can. This is the kind of place you want to see survive and thrive.

I love this place. It’s a boutique pet shop. Doesn’t have a wide selection but has all the necessities. The owners are wonderful. They are so sweet and you can tell they really love animals. Oh! and of course we can’t forget the one and only paws truly mascot Seamus. Giant white golden doodle greeting you by the register. So cute!

Great store! Great selection! Great prices! Great owners!
One of my favorite parts of their store is seeing their labradoodle Seamus, who is the sweetest most loveable dog!!! It’s very reassuring when trying a new product or asking for advice from the owners since they have pets themselves!
This is by far the best pet store in Bay Ridge!!! I hope everyone takes advantage of this great store and stops in soon!

Paws Truly is more then just a clever name.
For a long while I’ve had no choice but to go to the mega stores. The Pet Smarts, the Petco’s, and such. I was blinded by their large inventory and abundance of stuff. I got it twisted because I was assuming that their pricing was better because they bought in bulk. You know, the Costco mentality. Turns out I’ve been overpaying. And paying for crappy quality. My favorite is how all these dog treats are made in America and then as you read further you see that the America they are referring to is Central America. What are Honduras’s policies regarding the way they make, package, and ship their pet products? Who knows? Certainly not that part time employee at Petco.
Anyway, I’m getting ahead of myself. What I do like about Paws Truly is that it is a great neighborhood pet store that is owned and operated by neighborhood people. New to the hood, I stopped in Paws Truly one night, with Kaos in tow (or I in tow, depends who you ask), and had a nice genuine conversation with Deidre. She was friendly, knowledgeable, and accommodating. She told me she would get pricing for the 30 pound bags of Blue Buffalo since they regularly only carry the smaller sizes. Within two days Deidre emailed me to let me know the pricing and that she would have it in store by next week. A few days later I received another email that the food had arrived. To sweeten the deal, Paws Truly provided a better price then Pet Smart.
Paws Truly carries healthy made in America brands like Merrick, Old Mother Hubbard, Zukes, Red Barn, Weruvya, and many more.
So to sum it up, you can pretty much get anything you need at Paws Truly and you may even see the friendly Seamus while you’re there.

Despite this neighborhood pet store being small, I still have to give it 5 stars, because the service and vibes of the place are everything you can ask for from a pet store. The owners are super friendly, and never too busy to spend time answering questions, and helping you find what you need for your pet. They always carry wholesome, quality pet food, and you can tell they have a real passion for animals. And if they don’t have what you are looking for, they pretty much always offer to order it for you. I’d take this over a cheaper, yet cold and sterile chain store any day.

Fantastic store! Great selection, great prices and really friendly owners! Their labradoodle, Seamus, is absolutely the sweetest dog. Sometimes even when I don’t need pet supplies, I just stop by to play with the dog and talk with Deidre. I highly recommend this store, its by far the best pet store in Bay Ridge!