Papa John’s Pizza

On two occasions, delivery person claimed he ’ did not have enough change for a $ 20′. It was 1pm and he said his previous customers gave him large bills.
I had his cell phone number
I had the establishment’s number
I had the pizza
It was a $ 27.
I gave him $ 40.
After 20 minutes, I called the cell phone.
No answer
I called the establishment and threatened to call the police if I didn’t get my change in 5 minutes
In 5 minutes, my change arrived.
There is something dishonest with this place.
Don’t order from here!!!

got a chance to put in my review for Papa John’s never on time when say to me 10 minutes it was 20 minutes sometimes burn not fully cooked finally got my pie. got home starving they messed up the order I said half pepperoni have cheese and what’s up with mr. Papa the large is a medium the medium is a small this Brooklyn New York we got pizzeria places all over the place why we bother but when you do call them back and tell them they messed up they will give you pie n chicken that’s only thing that’s good about them no problem

They don’t seem to want to come to your door at all and will tell you some nonsense about parking. The pizza is papas john’s style: It’s OK at best, better if you’re hungry but too doughy, and does not taste as good if it arrives late and is just ‘warm’. Wings are good though.

Never have a chance to try PizzaHut because of local coupons and promotions. And they work on Christmas day! Which is cool.

Horrendous all around, but tonight I’ve had it. I live right down the street from this particular location, but often choose to use delivery. They consistently take 45 – 90 minutes to deliver the pizza, and tonight, our delivery guy showed up and made me meet him outside, only to have me waiting 5 minutes outside in the cold, and then come over and tell me that he accidentally gave my pizza to his previous delivery and had to go back to the store and get me a new pizza. We had been waiting an hour before the driver came, and now I expect we’ll be waiting another hour so he can correct his mistake. We’ll be going elsewhere from now on. Tonight was the last time I’ll ever order from them

Le sigh… This place has given me grief since the beginning of July.
July 4^th. I place an order online and my email says that it will be there within 30min. It takes over and hour and a half to even arrive. Turns out the pizza is cold and event the cardboard box looks wilted from sitting for so long.
I file a complaint on papa johns corporate. TWICE. I only get a response once saying that the store will call me. It never did, because if they did and I didn’t answer they would have left a message if they actually cared.
Today I called THEM because of my frustrations and they say they will give me a credit for my purchase on the Fourth of July. All fine and dandy, so I go to order and I ordered a specialty pizza added chicken.
The pizza gets to me, NO CHICKEN. ARGHHH. I call AGAINNNNN and (my sister said she knows she heard me say add chicken) I tell them that they missed it. They said they didn’t hear me say add chicken.
I just don’t understand how this is such a hassle.
Very frustrated and dissatisfied.

Apparently walking up 1 floor, taking the elevator up one floor, or even walking up to the door to ring someone’s bell is too much of an hassle for the delivery drivers. They would rather take the order back and lose $ 26 + gas than to do either of the above which is about a minute to perform.
Stick to your local pizza guy or chinese/​sushi food, at least they know the importance of money, and would walk the floor to deliver your food at your door instead of staying in their car as if they are some sort of obese person with a disability. And then they have the audacity to get mad at you if you dont tip them for staying in their car even if you paid the delivery fee.

Super friendly service! They let me put extra toppings on my cheese bread for free, which I hope this post doesn’t spoil for future endeavors. Open late.

Today, we ordered honey chipotle wings, among other things, over the phone but were delivered buffalo instead. Called Papa Johns to speak with the young lady again, personally, but were immediately placed on hold. A gentleman, by the name of Corey, picked up and in an unexpected pleasant tone asked how he could assist us instead. Told him the error and he immediately corrected it by sending someone else out asap. His personable and understanding approach was greatly appreciated. Other than that, the food is prepared well. Our only problem is that the delivery people do not use our elevator and delivery to our door like other restaurants.

Normally it takes forever to get an order delivered. Today the service was great and the food was better as well. I hope u guys keep up with the consistency

I order online and pick it up. Easy. Good on the late night when everything else is closed.

Wow. Good job ppjs. Just got my pizza in 28 mins in Brooklyn where domino’s takes 1.5 hours on a good day. The pizza was really good, I got the big bonanza with pineapple and it was exactly what I needed tonight: fast delivery & good service (super polite driver) and good pizza. Never doing domino’s again in Brooklyn. Got wings another time with my neighbors and the wings were good and the delivery was fast too. Just please have your drivers to actually come up to the door. A little annoying to go downstairs to pick up when other delivery will bring to your apt door. Still happy with you guys though. Doing a good job at the Rogers Ave location.

Online order. E-​mail confirmation said 30 – 40 minutes delivery time. Waited 1.5 hours. Called the location, and the woman answering the phone made no apologies, and had no explanation other than «we’re sending the delivery guy now». Worst customer service. More people should complain to Papa John’s corporate, as it seems like they do care about their reputation among customers. But avoid ordering from this particular franchise.

Slowest service ever. It took two hours for me to receive my order and when I called about it I get nothing but B.S. Avoid this location at all cost.

1 hour I’m and I’m still waiting for my pizza. 1) I will never order from them online, 2) I will never order from this location ever again

It took almost 2 hours for them to deliver a large cheese pizza. They kept blaming the fact that they didn’t have any drivers — yes that makes sense for a place where 90% of its orders are for delivery. This is ridiculous! Cold pizza, bad service — don’t go here.

If I could «NO STAR» I would this place is the worst for service delivery and it should just be shut down! It’s run by lazy f#%^king morons who be better off being hired as a speed bump than work at a food establishment. Go anywhere but here!

I’m going to make this review short; Very Salty, your delivery will be COLD with a delivery guy that has an attitude. OR you can go pick up your cold pizza for a stupid price then after, you can enjoy your tummy ache.
I chose to skip papa johns overall and go to my local Italian Pizza spot. This location does a very poor job. Steer away from this location.
Disgusting.

This ain’t great pizza, but they deliver and it’s edible.
If you order delivery DO NOT USE A CREDIT CARD. Your pizza will never arrive. Use cash on delivery. Your food will arrive much quicker (they want the cash) and, well, your credit card # will be safer.
In short it won’t kill you but if you’re willing to make the trek, Family Pizza is infinitely better.

$ 14.75…this is what I paid Papa John’s to poison me for the night! This was my second time ordering from this particular store. The first experience was ok but that went down the drain the second time.
I order my pizza online and I wait the standard 30 – 40 minutes to get my pizza. I get no answer, so I call the store. The lady tells me to look outside for the pizza. I live in apartment building and don’t have a window facing the outside of my building. She assures me the driver should come in 10 minutes.
I wait an additional 20 minutes and no one. I call again, the woman, nearly curses me out and gets the driver on the phone. At this point, I am waiting outside for my pizza. In five minutes, the driver pulls up in an unidentifiable black car with darkly tinted windows.
Did I order pizza or an illegal substance?
He gives me pizza, I unfortunately tip him and run back to my apartment. I open the pizza box and my pizza is cold. I’m so hungry at this point, that I just warm the pizza in my oven, which I really don’t have to do.
I eat one slice, a second, and by the third… a strange rumbling erupts in my stomach. In less than a second, I find myself from my couch straight to the bathroom.
Not to indulge in any foul details, I had a major bowel eruption!
This Papa John’s gets a major thumbs down!