New York & Company

For years, I didn’t like the style of their clothes. Then I started liking them. Their customer service could definitely be much better. But today is the last time I’m setting foot in the store.
I went in and got pushed by a worker there. I had no clue she worked there as she had no name tag on. She pushed me into a rack of clothes and greeted only customers that spoke Russian. She spoke Russian to everyone and on occasion I heard her mention the store promotions. I was never greeted and never told about the store promotions. Racist much?

After having worked as a part time manager for a different location, the customer service at this location is absolutely terrible. Not once out of the four times I have gone in have I been greeted. I haven’t been checked on in the fitting room nor have I really been offered any help at all, and I am a card holder! I should be treated much much better. From working for the company, I know the standards and respect that customers are supposed to receive and we do not get it here. The manager was so rude to me the last time I went in. The company sent a coupon to cardholders and she wouldn’t let me use it, said it was expired, despite having gotten the email a few hours earlier and showing her that. The lines are always very long to check out and the store is often very messy. Make the trip to the lex/​59 store I’d you want a good shopping experience.

I like the location as I can get a lot of my shopping all at once without heading into the «city» they carry a large selection of bigger sizes especially for those of us that are a bit thick in the thighs. Oh yeah they also carry shoes and have a large clearance section where you can get some nice deals. There is always a promotion going on so if they don’t tell u make sure u mention at the cash register and save some moolah! Great place for work and casual clothes check them out!

This is the place husbands sons brothers come as a punishment. This is not a cool place for man this is a great place for women to buy classy outfits listen to nice music over the PA system. I usually buy gifts here by just saying give me what’s on the display dummy always a winner. Unfortunately my wife drags me here at least twice a month and the line is so long you think they was giving out free cheese. Not cheap merchandise and not exactly cheap prices

I feel bad for the workers here because of the customers that shop here.
They turn the organization of the store upside down.
This store is messy cause of the customers.
I found the pink tunic that I wanted here.
There was about 15. I just didn’t want to pay shipping on line.
The fitting rooms r huge and there r plenty. The clearance sale has tons of stuff.

I used to like shopping at this place because the pants fit well, they sell tops that go beyond plain t shirts and turtlenecks and the deals can be great. But the last two to three times when i went, the sales woman cared more about daydreaming than helping out customers. I always try to find things on my own before asking for help and the last time i was there, i was told the dress on the manican was «somewhere over there» where she waved her arm towards the right half of the store and continued staring off into space. I still like their clothes but i would prefer to go online. Exact dress, color and size — delivered to my doorstep.