Mermaid Spa

Absolutely the worst. From the moment you enter the staff is rude and unwelcome. The dressing rooms are stark with little room to maneuver. Not particularly comfortable to have to squeeze by people when nude. Not to mention, the locker room door opens RIGHT onto the coed hallway. No barrier, nothing. My locker happened to be near the door, and it was very uncomfortable having to worry about guarding my privacy when I just wanted to relax and treat myself.
The spa itself is DIRTY, crowded, and wet everywhere. If you don’t have flip flops (or want to buy some there for $ 20) be prepared to feel gross and have sore feet from the rubber mats. There is one steam room, one cold room, two cold pools, and two (maybe three?) saunas. I could not believe people pay $ 45 to go here! For those kind of features I might as well go to NYSC practically. Also, many spa goers have a tendency to walk into a sauna and without even acclimating or asking the others, dumping water on the stones and making it super humid — rude.
Oh, and the restaurant. When we wanted to eat, it was crowded but there were several empty tables waiting to be cleared off. When we asked for a table, the waitress said «As you see, it’s full. You should go to the other side.» So we went to the other side, where the seats had cushions — not looking like spa seating — no one was arund, and no one in the kitchen took notice. We finally convinced someone to clean a table back in the main seating area so we could eat. We did have one nice server, a brunette lady, but we only got her once, too bad for us. Waited, waited, waited… my meal took forever, and when asked about it, was told it was a mixup, and given attitude like it was our fault. Lots of loud drunken rowdies drinking buckets of beer. The crowd isn’t diverse, and I didn’t feel like they were particularly welcome to outsiders. Not relaxing.
OMG AND NO FREE WATER! I think that is dangerous, irresponsible and cruel. Well, technically I guess I could drink from the bathroom tap.
I am used to Spa Castle out in Queens, which has about twice as many amenities… in the single sex area ALONE, not counting the numorus saunas, light areas, jacuzzis and the water spa/​park in the coed area. Their locker room is airy, clean and private, and staff and restaurant servers are great. Tons of free shampoo, lotion, etc. and reasonable purchase items. Plus, uniforms are given so you don’t have to look at nasty hairy men. And it’s the same price (less on weekdays). Unless you dig getting poor service and value, take your money to Spa Castle.

As of this past week, the Mermaid has not improved on the overcrowding even early on weekday mornings. In fact things have gotten worse. As of January they have raised the price.
What is even more upsetting is that a «security guard’ Is now standing, imposingly, at the entrance and at time walking and standing in the dining area. WHY? Has there been trouble that we are not aware of? The «security guard» is unsettleing and takes away what should be a relaxed atmosphere. When asked about the «security guard» the owner refused to commend. Several others told me they were upset about the «security.»
The Mermaid has in the past been the very best Russian Banya with excellent steam and saunas, an excellent and hard working staff. It would be a loss if the Mermaid can not get back to its former excellent self.

Before I continue, I need to drive home the point that this place is the best of the banyas (Russian bathhouses), in my personal opinion. Whether in Brooklyn or in New York City, as a whole, I truly enjoy this one above the others. I have been frequenting them all consistently for the past 12 years, and while they all have their own strengths and weaknesses, I vote that this one, despite it’s weaknesses, is king.
Positives: Three large saunas (Finnish and Russian), an additional steam room, and ice room, two ice baths and a Jacuzzi. The space is open, bright, and feels more festive. The crowd is mixed but leans toward a younger, more vibrant crowd than other banyas. The towels are always plenty, everything is clean (and that’s very, VERY important) there is often parking nearby (avoid that lot unless it’s completely off-​peak, it’s a tiny lot for maybe 8 spaces and gets very hectic)
Negatives: They tend to allow more people than can fit at times, and that gets annoying. The easy way to avoid the overcrowding is to stay away in peak hours. Get there early if you can help it and know the busy days (weekends, for sure). The main negative for me is the food. It’s just not that good and it comes with a 75% — 100% markup on dishes that you will find executed infinitely better in neighboring Russian restaurants. That’s bothersome. But if you’re coming to just relax and snack on something, it’s OK. But as far as a meal goes, you’re better off going elsewhere after.
Again, despite the negatives, I truly love this place and is the only banya I felt compelled to get a 20 visit passcard for, since if there’s ONE I would go to 20 times easily, it’s definitely this one.

My new banya! I have been going to 10^st spa for 15 years, this place has ruin that experience for me. Super duper clean! Respectfully customers in the spa even if it’s crowded everyone nice and quiet in the steam rooms. Yes their are all Russians don’t be racist respect and be quiet, you are their to relax! As far as food I would focus on the steam and eat after somewhere else. I’m in love!

Place isn’t bad, but it’s lacking a pool in my opinion. I love just hanging out in a pool and enjoying the water in between bath sessions. The rooms get pretty packed in on weekends and the food was definitely good (but not cheap). I would say that it’s one of the better banyas in Brooklyn.

I have been numerous times to this spa/​bath house, and I leave feeling relaxed and renewed every time. There are tons of different saunas and steam rooms, plus an ice room, jacuzzi, 2 ice baths, and an area outside to relax. There is also a great selection of Russian food and drink to enjoy and maintain energy as detoxifying. I brought my two brothers here for their first time and they really enjoyed it!

Experience at Marmaid spa restaurant on Coney Island ave in Brooklyn last night.
After we were waiting for 2 hours to get the food kindly asked when it will be ready… And waitress and chef cursed on me saying that I should go back on the waiting line since he has only 2 hands or may be I would like to cancel my order or they will make dumplings for me. I asked to speak to the manager. after that instead of apology or free desert waitress literally threw plates on our table saying «… …» before manager came up to us … and chef screamed calling me «…»…Shocked. Will call 311 and FDA tomorrow. I can’t believe we use to go to that place

Horrible service, rude personal, won’t be back!!!
Went for a gilrs night at Russian banya. I would say banya is very authentic, nice and clean but the service… words can’t describe. Had a dinner at this place as well, was waiting for our food for an hour and 30 min (they had only 2 tables while we were there). Waitress was constanly reminded regarding our order but there was no attention to or table what so ever. When plates finally came out she dropped them off on the table like it was meant for dogs with Russian obsene words. Really? This is the first time I have ever experience something like that. I truly wish she gets fired and they will take a look at the staff they are hiring very carefully. Manager did nothing to solve this issue. Not all Russian are rude and disrespectful but this lady is out of her control.

Of all the banyas i have visited this is my favorite one. The regular entrance fee is $ 40 which is average. It has several Russian steam rooms along with the moist Turkish steam room which is my favorite. This place also has a hot tub however does not have a pool which is the only reason I would give it 4 stars instead of 5. One thing it does have that most places dosent is the ice sauna which is a little room that you can sit it to relax and cool off after getting out of the sauna.

Come prepared to spend little money. The cost was more than I expected. The food was excellent. Service was good. Personally, i’d recommend the Avocado Salad.
Banya was clean, hot and staff kept the place running smooth. I will obsoletely come back here again.

Really good clean banya. All but one room was working. The food is pretty good but really expensive.
Dumplings Russian style 18.50 are you kidding me there wad like 12 mini dumplings and like four pieces of liver.
I will probably start coming to this place now.

The place is pretty clean and new. Food is good.
Owner’s wife is a never-​smiling nazi hawk when it comes to kids. She just keeps everyone agitated with yelling out «watch your kids» every few minutes.
We kept going there, thinking that she will ease up once she realizes that we are her frequent customers and we watch our daughter pretty well. But that doesn’t stop her.
We have started going to a different place with all the other parents. I think that instead of stressing out. Please make it an adult only Spa. It’s only fair to your customers. It’s much better than stress g everyone out because of paranoia that a kid may drown in a 8 person hot tub that’s 32″ deep.
So, change the rules or change the attitude. We may be back in a couple of years, once our stress is relieved

I came here twice and love this place. I actually like it better than the spa castle. Its more relaxed. My favorite is the hot tub. And then going into the ice room. Its small but great to cool off after the hot tub and suana. Its also very clean ! The bathrooms are very clean and stocked with tons of soap in the showers and even have hair dryers in there! There is a small ice pool I did not have the courage to jump into! the dining area is nice with authentic Russian food. They also have beer and vodka. Most people come here to detox and drink tea and eat healthy but I just had mainly vodka! I will definitely come back again its very relaxing!

I had a wonderful time at The Mermaid Inn, the first and only banya I’ve ever visited. The premisis was clean and attractive, the staff was attentive, and the food — to my surprise — was actually quite good.

The space is well thought-​out with a lot of attention to detail. The staff keeps the banya running efficiently with a constant supply of clean towels, clean sauna rooms, and buckets of water refills in each room for maximum heat-​generating. Awesome outside area with designated smoking zone.
The scene is hit or miss but definitely go with friends so you have your own scene. If you’ve never been to one of these before I suggest just observing what the older crowd is doing and follow suit. But the basics are: you go in and out of the sauna rooms shocking your body with cold water in between. You steam and take breaks. You sit at a table and chill, eat, drink tea, read or play cards. Repeat.
Pro tip: The platza guys are pros. Make sure to get a platza service for the ultimate body high and a full banya experience.

Beware: Don’t bother with this place unless you’re Russian, or are going with Russian friends. Staff is unhelpful and aloof at best, and you have to be aggressive to get something as simple as a bottle of water. It’s definitely an authentic Russian banya experience but I wouldn’t call it a relaxing time — I’m hoping the service is improved if you’re Russian. The steam rooms and saunas were definitely effective, but the one giant hot tub was crawling with children. General atmosphere was cluttered, shirtless frenzy, and not even very clean looking.
It was an interesting experience but I won’t be back.

Food is awful and the service is even worse. Other than that the place is very clean and a great variety of sauna’s.
Just eat before you come

Loved it!!! Was hesitant at first not sure what to expect since I’ve never been to a Russian banya. Love that there are so many saunas and steam rooms. Never heard of an ice tub/​bath but that was the craziest thing I’ve ever done. It’s was freezing! Haha but everyone there must either be used to it or have crazy human strength. Lol. And omg! That massage. It was amazing. I think my massuese’s name was Yuri. He was awesome! Haven’t had such a good massage in a long time. He definitely knew what he was doing and really helped me feel a lot better and refreshed. All in all I will be going back and telling all of my friends

Still in love with this place. The entrance price is now $ 40 but well worth the experience. Stay as long as you want!
Book a massage with Yuri he is fantastic and extremely knowledgeable. Now that it is getting warmer the outside lounge area was great although there were a couple of people who ignored the no smoking outside of the designated smoking area… That did not deter me at all, I’m still going strong with my visits!

I came here with a groupon deal a while back (30 dollars for admission for two people). This place is deep into Brooklyn, I recommend driving– free parking for customers.
this is truly a Russian Banya experience! You know it’s good, when you see old Russian men lounging by the pool, wives scrubbing down their husbands in the sauna with banana looking– like– leaves, and people drinking Vodka at 1pm in the afternoon.
On a Sunday fternoon, it wasn’t too crowded and you could jump from the saunas, to the igloo room, to the pools/​jacuzzi.
My friend and I also took a break and I ordered a cappuccino. Wow, I was not expecting my cappuccino to come out looking so pretty, they put the drink in a clear cup so that you can see the different layers of foam, milk, and coffee. The drink is also accompanied with a Rock candy to stir in your drink and melt into a sweet pile of goodness. I really wish I had my camera to take a picture at that point!
My friend and I spent practically the whole day there and left all refreshed and happy.
Another tip: come here during the summer, they have lounge chairs in the outdoor seating area, where you can sunbathe and relax.