Maze Auto Repair

This guy is a straight up thief he does good work but he is a liar he charges u for work that he did not perform and lies about parts that he claims to have changed I would not recommend anyone to this guy he is a straight up bandit nd a thief

I drive from New Jersey to have Maze service my 1997 BMW. I’ve owned 3 beamers. Have had cars serviced from Southhampton to Bloomfield. Maze is the absolute best BMW mechanic in the Greater NY area. He is honest, efficient, and reasonably priced. When he makes a repair, it’s truly repaired.

Maze is a dishonest mechanic. He ripped me off for at least a $ 736 (maybe $ 1400) for a part he didn’t replace! I have 100% proof that he didn’t replace it and I will try suing him also!
I purchased a 2005×5 4.8is and took it to him with an air suspension problem. I paid him $ 2300 overall. He said a front air-​shock needed to be replaced which was obvious by looking at it -$ 900 with labor. After he did that he said that the air supply module was bad and needed to be replaced and the axel boot was leaking -$ 1000 for the module and $ 400 for the axel boot with labor. I went along with it not knowing much about the car. I later found out that he didn’t replace the air supply module with a computer diagnostic from a friend. I had a report prior and I got a report after he worked on it. The air supply module that he said he replaced was the same on the new report as it was on the old report –same part number and manufacturing date on both reports. He just reprogrammed it to work which is all that was needed. I took the old one that he claims he took out of my car and it does not match the old or new report. The part that he «took out» of my car has a completely different part number and manufacturing date. When he gave the car back to me, 5 days later, he said I should bring it back in a week to see if anything else is wrong with it after he reset all the codes. Nothing was wrong with my car but after looking at the reports and noticing the same part number and manufacturing date I got suspicious that he didn’t replace it. I verified it with a few mechanic shops that specialize with these cars and a Bmw dealership –everyone told me that that part almost never goes bad and if it does it would definitely show up on that report and everything would match (old module to old report and new module to new report). But it didn’t! I tried to confront him several times but he was always dodging me for about a month. Whenever I called, «he just stepped out». Whenever I came to the shop, I was told he stepped out. I finally caught him in his shop without a phone call, confronted him and asked him to check my car like he promised. He said he’s busy and can’t do it –meanwhile he’s just walking around not doing anything. I decided to just tell him about the module. He didn’t wanna hear it. He insisted that he replaced it and did not want to show proof of ordering the part or coming up with a reason why the reports didn’t match. He flipped out and said «sue me or leave a bad review, I don’t care.» So that’s what I’m doing. I tried talking to him, he didn’t want to show anything or talk about it. He obviously knows he didn’t replace it and that’s why he flipped out. And who knows what more he’s done to my car while he had it.
I also had a radio that needed to be reset. It was stuck in SOS mode because I tried to set up the Bluetooth and clicked emergency call by accident. I had it reset at a different shop before so I knew it was fine. He told me that he tried to reset it but it didn’t work and it will cost another $ 150 to fix it. I told him to forget about it. When he gave the car back, the radio was working as it should. It just needed to be reset out of SOS mode so it stops trying to make a call. And he tried to make an addition $ 150 before he returns the car!
He is very friendly taking money but he’s a jerk when you start to question him. He is dishonest and its mechanics like him who make it nearly impossible to own and maintain these great older cars.
I attached his receipt, the module he said he took out, and the reports before and after it was in his shop. Feel free to leave your input on the situation. Thanks!
Here is a link where you can view the images:

I walked by this place 1000 times on the way to the subway and they always have tons of BMWs parked outside.
I have an old, stock BMW 325i, and when I needed to replace the rusted old exhaust system, I decided to give them a try. I called a day ahead and brought it in the next morning. The owner told me the year of my car just from first glance (’87). He knows old beemers.
I dropped off the car along with a replacement cat– back exhaust I bought online. He didn’t have the brackets in stock, so he ordered them same day and I picked up the finished car the next morning.
The install looks great and sounds great.
Friendly, fast, and professional service at a reasonable price. I will definitely be going back.

I’ve been coming to Maze for about four yrs now. I used to take my BMW to the dealer for services but when my friend referred me to Maze, I don’t go anywhere else. He’s probably the most reasonable with his prices and he specializes in BMW. I always feel confident that my car is in the right hands when it comes to any problems it may have. You know when you go to other mechanics and they leave you with another problem that needs to be fixed? Not here, these guys know what they’re doing and I could appreciate that. As long as I have my car, they will have my service.

Specializes in BMWs. Excellent service.