Lwp Home Products

Can’t say enough about this great, local, long established business! I got a recommendation from a neighbor for a place to do my window repairs. After that place came and gave me an estimate of $ 1400 for repairs to 12 windows (all seemed to need parts and 1 needed new double pane glass). I thought I was paying way too much, maybe because we live in Boerum Hill… anyway, that just didn’t sound reasonable. Called LWP, as they did repairs on my son’s windows in Staten Island and did a nice job with them. Two great young guys came right on schedule, evaluated them, and said, no problem: We even have the parts with us today. They began to clean, lubricate and adjust all the windows, making notes of any parts that were needed to be replaced. In a short while, all the windows were working well! And the entire job with parts, service charge, and new glass for the 1 window was only about $ 350 !!!
This is the kind of business you want to deal with! Honest, up-​front, and reasonable.
THANKS GUYS FOR A SUPER JOB!

Needed balances for my aluminum windows which were broken. Large selection of door and window parts. Price was less then online and they had exactly what I needed. I was In and out in 5 min. This is the type of stuff you can’t get at HD or lowes so it’s nice to have then in the area. 15 min from Cobble Hill. Plus you can park in the driveway!

You would expect that because they charge so much they would be top notch, not so. Placed an order 5 weeks ago, was told early on that it would take 4 to 6 weeks for windows to arrive. I called on the 5^th week and the woman who answered the phone (Nancy) told me that she had no idea when my windows were going to arrive. I was very annoyed by this, how can they expect a customer to accept an answer like” «I have no idea». I payed for 50% of the order! I pressed for more information, no way was I accepting «I have no idea». Was pulled on hold and was given a date.

This review will be updated when the final result is finished, however I thought it best to post this now: so four weeks ago (4/​9-​ish) my dog broke the front window. We called lucky windows and they came April 16^th to measure etc. They stated it’ll be ready in «2−3 weeks.» Alright great, we paid them half… approx $ 195. Two weeks go by, we call them: no not ready, alright great. We didn’t have time to call at week 3, so now at week 4 we called again and Lo and behold they had the wrong address on file ad window isn’t ready. We had to call them back to correct this mistake, and we are still waiting on the window. I will update this review as we go along, though a more proactive response by lucky would have been appreciated. Let’s see how they handle this now, and I will provide an accurate review when completed!

Gimme an «L» «W» «P»! What’s it spell? Great Windows, Door, and customer service. Words cannot describe how grateful we are that we chose this company. Little did we know that they would genuinely help us make our house a home. We ordered all new windows for our house and a new door. The installation was quick and went well. The windows and door look superb. Glad we did not just go with the window companies that were nearby and decided to shop around until we found LWP through Angie’s List.

I needed a blackout shade for my bedroom window because it is exposed to early morning sunlight. I’m a light sleeper, and during the spring and summer I don’t want to wake up at dawn. LWP did a great job helping me select a blackout shade. Their technician installed it.
I had been through the process a few years earlier with another company. However, problems with my building’s pointing and the resulting water damage led to my needing a new shade once all the re-​pointing and re-​plastering was complete.
I called LWP. The LWP tech installed the shade in a safer position than had been the case with the previous company. The LWP tech clearly explained why he did what he did, which I think is great.
I endorse LWP wholeheartedly.

LWP did a great job installing two new windows in our brownstone kitchen three years ago. One window popped off its balance spring recently, and LWP appeared within a few days to do a quick repair for a reasonable price (we were past the warranty on labor).
Friendly, local business that does fine work.

To steal a quote from another review I recently wrote… LWP Home Products = «why you should skip the big box mass retailers and patronize smaller, family-​owned businesses.»
Went to LWP to order a custom glass enclosure for my recently renovated bathroom. I left with a custom glass enclosure for the bathroom; three Hunter Douglass Modern Roman Shades for our living/​dining rooms; and two top-​down honeycomb shades for an upstairs bedroom.
Richie Basile– whose family has owned the business for years – is a fantastic salesman… which is to say, he’s not so much a «salesman» as he is an expert on the products he sells, which is a plus in my book (although, I did get a little tingly when he pitched us on the remote control option for the Hunter Douglas shades…) The attention and service we received from Richie and his staff made all the difference… it was a stark contrast to the «service» we would have received at Lowe’s or Home Depot, where you’re often lucky just to flag down an employee who can actually answer your questions. Even the guys who performed the installation were nice as can be, and spent the extra few minutes to get the job just right rather than rush out to the next gig… I’m a BIG fan of LWP!