Lulu’s Cuts and Toys

Awful. Overpriced, rude staff and a terrible uneven odd haircut. We came because it’s in the neighborhood and thought it’d be a good experience for our son, who has had several haircuts and never cried… Before today. The woman behind the counter barked at me to ‘focus’ even though we were ten min early. Our hair stylist was harsh for someone working with kids. In short, it seems they’re riding off reputation. We’re going back to Area Kids on 5^th. Quieter. More mellow and so friendly.

I can spend hours in here with my 3 year old son. Best toy shop in New York.
Our favorite haircut for boys is the «Classic Boy’s cut» with Marlena on Sundays.

This place is great! I was in town for the week and needed to get my daughter a couple gifts before returning to Los Angeles. The owner Brigitte is awesome — very friendly and helpful. She spent a good amount of time with me, walking me through the store, asking questions about my daughter and showing me what would make for good ideas. It was a really nice experience and I would absolutely suggest anyone looking for a unique and personal gift for a little one to stop by. She’ll have what you need.

Took my 2.5 year old for a cut. The first thing I did was explain the cut I wanted and the hairdresser nodded her head knowingly about what I wanted and wasn’t really interested in hearing me out, she was like «I’ve got this» kind of attitude. I thought ok, what I’m asking isn’t too complicated so said fine thanks. She also said she had 20 years of experience cutting kids hair. The main thing was that I wanted to maintain the volume of his hair. She did the complete opposite and chopped away. She took off way more than I wanted and didn’t even give him the shape up I came in for plus the cut was kinda expensive for a baby. I gave the place two stars because while the hairdresser didn’t listen to me, and the cut was not what I wanted, she made my kid sit still for ten minutes and was great to him.
The overall service in the shop is lousy though. Not welcoming and cheerful like you’d expect for a neighborhood toy store.

My husband and I took our 1yr old son to have his 1^st haircut here. We easily found parking right in front of the store (but I don’t know if it was luck or if that’s a common occurrence).
I had called ahead of time and scheduled an appt that same day. We showed up about 5mins late but we were taken right away.
Laura cut my baby’s hair. She was very friendly, helpful, and patient with my son, who started crying as she cut his hair.
We just wanted him to get a trim so it didn’t take long at all. We were done and out of there in 20mins. He even got a balloon, a certificate, and a lock of his hair in a little zip lock bag when he was done. They asked if we wanted to give his hair to anyone else so we asked for 2 more bags so we could give it to each of the grandparents.
The place is very fun and cute. I just don’t think I’ll be going back to spend another $ 30 on a haircut for my son but it was a nice experience for his 1^st haircut.

Yuliana was amazing with my screaming toddler. She was unfazed by his tears and somehow managed to do an incredible job — quickly. The place is fun — after the trauma of a haircut, my son had a blast playing with the toy set & looking at toys. He got to sit in a tractor truck while getting his haircut & they had a tv and a ton of dvds to choose from to try to distract the kids. It was a little pricey — cost more than my husband’s haircuts — but worth it for us. We’ll be back.

Took my daughter to get her first haircut here on a Saturday afternoon. The place wasn’t too crowded and even though we were early for our appointment, they took us right away. The stylist wasn’t friendly and it didn’t seem like she enjoyed working with kids or being there at all. The haircut she gave my daughter was OK, but she only needed a trim, nothing special, so it took less than 10 minutes for her to finish.
Kids can choose which DVD to watch while they get their cuts, so that’s a plus, my little girl didn’t cry or fuss at all.
There was hair on the floor and on the chair where I sat my daughter. Doesn’t seem like they clean after each client. There are plenty of toys to choose from, but I thought they were overpriced, so I just went to target (a few blocks from there) the cut to get her something there instead.
Cashiers were very friendly and I got a certificate and a lock of my little girl’s hair. Overall, I wouldn’t come back, for the price, I expect better service and a cleaner place. It’s good for first haircuts because of the balloon and certificate, but not as a regular haircut place.

My son, who turned 3 in April, has had all of his haircuts there. It’s definitely a scene and it gets crowded, but they do a nice job.
The only drawback are the parents who show up without an appointment and huff and puff while scanning their phones and not watching their kids. But that is a hazard of the area.

I stopped by because the window was filled with stuffed animals and I couldn’t resist. I don’t have any kiddies, but my good friend has two little ones, so I thought about picking up something for them.
The staff are friendly and assisted me with the plethora of option and unique, all under one roof.
It’s definitely a more expensive boutique so be prepared to spend a little more.

So, shoot. If you don’t manage to get a hair appointment with the one woman who gives good cuts, you can pay a hefty price for a bad chop to your kid. If you do manage to get the one good lady — the blond short haired one — then you are golden, and can do your birthday party shopping at the same time (bonus!).

I’ve been to Lulu’s a few times, always to buy gifts for the kids in my life, never for haircuts.
Every time I go in the place is busy, not packed but there’s a definite buzz between the videos playing, kids playing, etc. Even though I don’t have a kid with me (or maybe because of that) the staff are always happy to help me pick things out. Every gift suggestion has gone over well. I’m pleased with the selection, but the store is small and that definitely inhibits the volume of stuff they can carry.
I’ve bought about 20 books and 5 – 10 toys and board games here. The prices are ok. More expensive then amazon, but fair for the area and service. I especially enjoy the price of the books for kids learning to read — they’re between $ 2 and $ 4, so I usually get a handful.
The cashier will always wrap things for no extra charge, and the wrapping job is up to snuff. My main complaint is that they only have branded wrapping paper that says Lulu’s all over it. Also be sure that you get all of your things back after wrapping. One time the girl forgot one of my books and I had to go back.
This is definitely my go to place for kids toys and gifts.

This review is just or the Toy Store aspect. I have not used the haircuts.
This place is as good as it gets. Lots of options, shelves crammed with stuff. And here is the best part: I go there and the staff acts as a concierge. They walk me around patiently and make suggestions, guide me, and make me into a hero. I have no idea what my 4 and 6 year old nieces are into. But they have totally rocked two christmases and a few birthdays for me. AND they wrap everything for free. I am a devotee for life.
I hope this was useful funny and cool!

This is my regular stop to get my son’s hair cut. They have a high turn-​over of hair stylists so you never know who you’re going to get. Some stylists are better than others with kids but the haircut has always looked good.

My review was mistakenly filtered, so here it is again:
I booked a Dad+kid cut thinking it would be a nice experience for my 3-​year-​old son and I to get our hair cut at the same time (as well as reassuring for him). When we walked in, the place was a madhouse — parents and kids were all over the place, with the «salon» full. They sat my son down, but there was no room for me, so I had to wait to go after. I was next, and my son had to sit behind me, strapped into a play chair when what he really wanted to do was play with the trains up front.
The hairdresser was terrible — I asked her not to cut my hair too short and she did anyway. I didn’t expect salon quality at a kid’s place, and I could have lived with a bad haircut if it meant having having a good experience with my son, but that certainly didn’t happen.
The staff were nice enough, but what I’m most annoyed about us they promised one experience and delivered something else, charging full price. I get that it was busy, but that doesn’t give them license to bait and switch. I won’t be returning.

So, I’m absolutely delighted to report that my grandson’s haircut (he’s 23 months old) went SPLENDIDLY!!! Absolutely no problems, no tears, (and we were expecting the worst!!), so I have to give very high marks to Lulu’s. We did no preparation prior to visiting Lulu’s; we wanted to play it real cool and low key, no big deal.
First of all, you walk into a charmingly cluttered and comfortably worn-​looking toy store with a train table for kids to play at, along with some cars and trucks, right in the front. (Great introduction to the space.) Nothing glitzy! The parents are told to choose a video from the shop’s more-​than-​adequate video collection. (Kind of like the nail salon where they tell you to pick a color!)
So many things for the little ones (and the grown ups) to look at on the way toward the back where the hair cutting stations are, so there’s no trauma involved at all. Kirk got to sit in and pretend-​drive a train engine and he watched a Thomas video during the ‘procedure’. Nellie did the cut and although she looks (at least to the adults) pretty stern, unsmiling, etc., she was absolutely great with Kirk. When he started to get a bit antsy («Uppy, uppy»), she reached over for a toy basket loaded with cars and trucks, and that diversion, along with the video and his Dad playing with him, did the trick!
We were there on a Friday morning and Nellie was the only one doing the cuts. We had to wait a bit beyond the time of our appointment (11:00) but they explained (and I understand) that sometimes things don’t go as planned with little ones.
$ 26 may be considered high-​priced for a kids’ cut but, what with the totally smooth sailing — after the major nervous breakdown we were anticipating — I felt it was well worth it!
BTW, contrary to what another reviewer noted, in addition to to the train engine, there is another type of vehicle/​chair for the little ones.

My son had his first haircut here, and luckily, we had a good experience. The staff wasn’t that friendly, but they weren’t rude either. They just seemed bored. But my son loved sitting in the train chair and watching Blue’s Clues. The woman did a good job with his curly mane, and we got a certificate with some of the hair in a little bag as a memento. My son also played with the Thomas train display for a while. He had a great time.
That being said, the price for a toddler boy haircut? What the??? No no no. Nice for a big deal «first haircut» but we will not be regulars there, because the price was crazy.

Used to love bringing my daughter here, but after a recent visit for a special occasion hairdo (all planned well in advance, discussed on the phone, etc.) we were assigned to an impatient, grumpy, complaining «stylist» — she didn’t have anything, no blow dryer, no curling iron, no hairspray. We were the first haircut/​style of the day. She complained the entire time about how she didn’t know she was going to do a fancy hairstyle. She did a very half-​hearted attempt at an «up do» and was a little rough with my girl.
I vowed to never come back.
PS: the hairstyle barely lasted 2 hours because it didn’t have enough pins or hairspray to hold it. Thanks a lot Lulu’s!

Bought a deal coupon and called to make an appointment. The expiration date on the certificate was for Sunday, so I thought I had until Sunday to use it. Apparently it was only good Mon-​Thu, so by the time the lady I spoke to on the phone called me back (she had to talk to the owner, but I couldn’t speak to the owner myself) I had that afternoon to use it and there was so way I could make it in.
When I had spoken to her previously I explained that I thought I had until Sunday and that I was willing to use the certificate and pay the difference for a full priced cut, which she said she thought the owner might honor but wasn’t sure since she wasn’t familiar with the deal. When she called me back she said I could only use it that day, after that it would be no longer valid.
Sure, it’s my partially my fault for waiting to use my deal until the last week but they could have been more helpful and considerate to the confusion the expiration date caused. And the owner herself could have spoken to me. In the end I realized they just don’t want my business.

Avoid this business at all costs.
My original post was filtered and can be seen when you click the light gray «Filtered» text at the bottom of the page. My post is within Unilocal’s guidelines and I am in communication with Unilocal to find out why it was filtered.
The filtered area is actually a very interesting place to go. Very descriptive posts with 1 star are there. Those 1 stars do not count towards the overall rating. That is why we still see this business with an overall 3 stars.
The funny thing is that the owner wrote a couple 5 star posts and those have had the text removed completely but are there for you to see.

Truth be told, I go here because I don’t really know of any alternatives.
I wish I had another option for a reasonably priced hair cut for my toddler in the area.
At Lulu’s they plop the kids in front of a tv with a vidoe the child has chosen.
the women who cut aren’t particularly child friendly.
the cut was, eh. Better than what I could have done on my own but, not done with love or attention. just a cut.
Any other recs would be warmly welcome.