Lorenzutti Motors

Roberto and his crew are as capable and honest as you’re ever going to find. I’m a foreign car owner and have been, consecutively, for around 25 years. I know a bit about cars and care a lot about keeping my car well maintained; when a car of mine is no longer covered by a manufacturer’s warranty, whether it’s to fix a problem or for maintenance, I only go to Lorenzutti.

The best shop in town for foreign cars. You can trust Roberto. He does what he says and stands by his word and deeds.

I have been looking for trustworthy mechanic to work on my 2000 Volvo s40 and after some research decided to try Lorenzutti Motors because of the ratings. I am glad I did– I showed up at 8am without an appointment and my car was ready by noon. I was given a lot of information and suggestions for work and felt the price I paid and the prices suggested for the future work I need were more than fair! I also liked that as the patrons arrived to drop off or pick up cars most of them (about 80%) were Volvo owners… These people seem professional, and seem to know their Volvos! I will continue to use them!

Roberto Lorenzutti and his team are just downright fabulous. Their knowledge is unbeatable, and they are in addition the most honest business people I believe I’ve ever encountered. They cared for my ’91 Volvo for years and now service my Subaru Forester. The only (small) problem is that they continue to be very busy, so getting them on the phone can be tough. No wonder it seems that half the license plates I see in Brooklyn have «Lorenzutti Motors» on them.

We have been taking our cars to Lorenzutti for 25 years. Roberto Lorenzutti is not only an incredibly good mechanic, but he is one of the most honest and caring businessmen I have ever dealt with. Many times we have brought a car in thinking the worst and he’s fixed something simple and inexpensive — and if we’d gone elsewhere, we’d have been scammed because we know zero about cars. The latest thing he did for us was when Honda did not want to replace a faulty transmission that was less than a year old with just 10,000 miles on it, Roberto personally went to the dealership and waited for hours to plead our case. He also uninstalled and reinstalled the faulty transmission at the dealer’s insistence, and then installed a new transmission and only charged us for one installation. AND he also cleaned our car top to bottom and repaired a few dents and dings so that the dealer wouldn’t use the condition of our old beat-​up car as an excuse for not honoring the warranty. Bottom line: Lorenzutti is my hero, an angel, that rare local businessman who is not only brilliant at his chosen field but is unbelievably loyal, generous and committed to providing the best service possible to his customers. I can’t say enough good stuff about this guy and his business. The only bad thing is — they are so busy that you often have to wait a long tie to get an appointment. It’s worth the wait! (AND PS the Honda dealer on Nostrand who held our car hostage for 6 weeks while they dithered about whether to replace the faulty transmission — well, those guys totally suck… the bums… but that was not Lorenzutti’s fault — he fought them tooth and nail on our behalf!)

I refer everyone I know who has a Volvo to Lorenzutti. I have had my car 20 years now, and for the long stretches of residence in NYC, it has been serviced there. They are honest, and extremely knowledgeable. Roberto Lorenzutti is a character– a gifted quick thinking, loud talking, emotional, and extraordinarily capable friend. You could not hope for a better mechanic. I bought a good car, entrusted it to a good mechanic– 20 years ago. Because of that, I still have it. What else can I say?

These guys are really honest. To make a long story short, he tested my car battery (which had died) and re-​carged the battery for a nominal fee. A full replacement of the battery would have been a lot more money, and he was honest to tell me that the battery did not need to be fully replaced, but just charged. He threw in some other adjustments that were necessary as well. Totally nice guy. Really fast service, too. I strongly recommend!!!

Mazda 3 was making noise. Diagnosed as something loose underneath. Put it up on hydraulics and tightened it while I waited. Wouldn’t take my money for fixing it, so instead I’ll write them a 5-​star review. Will be going here for all future repairs, which could be frequently as my car is 8+ years old.

I have a ’96 Volvo 850. These guys know that car model inside and out — all of the weird things that are common to Volvos. I brought my car to them after another shop made a mess. They are awesome and honest — if it’s something more cheaply fixed by a part off eBay, they will tell me that too. I won’t take my car anywhere else!

I have a 2004 Volvo XC 70 and will only go to Lorenzutti. Rene is great and will never try to charge you for something you don’t need. Twice I brought the car in thinking there was something major wrong and both times it was something simple. They could have tried to charge me for unnecessary work which was my experience at the Volvo dealer. They are very honest and knowledgeable.

These guys are the mechanics to go to especially if you have a foreign car. They do not mess around and try to rip you off. This place has been here for years and hopefully will be for a long time to come. Anytime I have had a problem they have been helpful and honest. They explain exactly what is wrong and even show you what is being done if need be. There are other good mechanics around but these guys are great.

I came to Lorenzutti with what I now know to be CV joint and ball joint problems in my Honda Accord (had to get it fixed elsewhere). However, at the time all I knew was that I would hear this roaring sound when driving at highway speeds. I suspected it had something to do with the rear wheels somewhere, as that’s where the noise would come from. Anyway, I described the sound and my suspicion to the mechanic and he said that he would take it for a drive and get back to me with a diagnosis and quote. After not hearing from them all day, I called them, and their diagnosis was that the tires had hardened and should be replaced soon. Oh, and they went ahead and changed the oil without my authorization, charging $ 115 for the work and time spent.
Maybe it just happened to be an off day, and the guy felt lazy. Or maybe they are so busy and disorganized that they just wanted to get rid of me without doing much work. But even if they do good mechanical work as claimed in other reviews, they seem to be so busy that they can’t really take the time to do a full diagnosis– not in my case anyway. Unless you know exactly what you need done to your car, I would avoid this place.

This is where I take my 96 Volvo 850 when it needs work & I’m in Brooklyn. It came with glowing recommendations from just about every Volvo owner in the city because it’s a place for people who love their cars.
They deal mostly — if not entirely — with foreign cars, with Volvo being the majority (judging by what’s been in the garage.) The shop rate is pretty high, but generally, they are able to get your car in & fixed within a day or two (if you made an appointment.) The guys running the place are friendly with great senses of humors, & they’re willing to tell you anything you want to know about what’s up with your car.
However, they lose a star because communication is poor. If you give them explicit instructions to call you with a quote before they do any work, forget it. If you call them to ask about said quote, or when the car will be done, someone will pick up the phone, say ‘hold on,’ then put it down & never come back. You could chalk it up to them just being ridiculously busy (which is very true — they are busy), but I think it’s more disorganization.

What you want in car repair is honesty and intelligence — not easy to find. Lorenzuttti is the real thing. Well made cars like Toyota, Lexus and old Volvos last much longer than they used to if you take good care of them — 200,000 miles or more. This is a very busy shop where customers and staff think that’s a smart way to deal with the cost of getting around.