Kippot and Yarmulkes by A1 Skullcap

Avoid this company !!! I ended up shipping my entire order back for a refund because their work is terrible!!! To start off, the stitching was so off and defective that it looked like a 3 year old stitched it! Everything in every kippah was so in even that I would have been embarrassed to pass them out at a wedding. Also, there were random black lines going down on the colored part of the kippot. avoid at all costs!!! It is probably has no quality control on their products and take no pride in their work. Just save your self the hassle and use a different company!

The worst customer service I have ever had the misfortune to experience. Rude and condescending. I will never order from them again.

After hearing about various stressful stories of ordering personalized kippot in a reasonable amount of time, I was worried. but I put in the order about a month ahead and it came about 3 weeks later. It wasn’t a rush job, so 3 weeks seemed reasonable. would recommend.

Terrible terrible service. They were way late on my order, told me every week that it would ship that week, and then never did. I finally had to order last minute somewhere else and pay extra for expedited shipping. Never order here!

This site has prompt service and economical pricing for our kippot order for our son’s Bar Mitzvah.
We found ourselves behind the 8 ball because we hadn’t thought to order our yarmulkes prior the the Passover holiday, but a quick phone call on April 3^rd, put us at ease. The rep said that we wouldn’t even have to do rush shipping, and that we shouldn’t worry and just place our order normally on the site.
We got our goods in just over a week, and they look great. We were very happy with the service and would certainly recommend them.

I ordered four knitted kippot, each with a name embroidered in Hebrew. They turned out exactly as I had hoped (see picture). The price was fair, the quality was fine, and I received my order within a reasonable amount of time. Sababa.
Frankly, I wasn’t surprised to read the customer service complaints in other reviews. The lady whom I spoke to over the phone had a very direct, no-​BS, hurry-​up-​bubala-​my-​latkes-​are-​burning attitude, but I kinda expected it. As a Red Sea Pedestrian myself, I have come to accept that our peeps (especially in NYC – oy vey!) are more known for chutzpah than for tuchus kushing.

I have had nothing but problems with this company and strongly advise against using them. I ordered kippot for my daughter’s bat mitzvah 3 months ago. After taking my payment it was another month until they arrived. The only thing they got right on the kippot was the date of the event. The name and location were wrong. They told me they would provide a UPS label to return them at no cost. When I called UPS I was told it would cost ME $ 9 to return their mistake. I sent them back immediately.
Two months prior to bat mitzvah they received the shipment and in the meantime made no effort to start my kippot. Nasty customer service told me they were being done ASAP.
Last week (3 weeks pre bat mitzvah) I was told they would be shipped at the end of the week. I told them that they need to speed up the shipping because I am concerned they will mess up again and I won’t have them in time.
Now I am 2 weeks before my event. I tried calling yesterday regarding the status because I still had not received a UPS label. I was told it would be mailed out today and when I complained I was concerned about ever getting them in time and that the LEAST they owed me was upgraded shipping they did me a favor and promised three day delivery. At this moment they have not been shipped and I am NOT holding my breath!

AVOID THESE GUYS.
We called to ADD to initial order, they told us to send email, which we did.
They sent the initial order and when we asked about the additional pieces, they denied receiving the call or the email.
THEN, in our panic of getting all this in time for our events, and contacting them, they couldn’t have been less helpful.
The dude said to me «you want to come here and shoot me?» and other such smartass comments. I felt like I was on that SNL spoof «the Sabra Price is Right» — typical smartass uncaring attitude. He was unwilling to provide ANY accommodations (e.g. not charge me for expedited shipping), and couldn’t guarantee on-​time delivery. I just said screw-​this and went with someone else (
) who were much nicer, cheaper, better quality, and friendlier.. . Avoid these guys.