Kelly’s Kreations Bridal Salon

Horrible service. At first she may appear to be friendly and helpful. However, once she has your money she doesn’t know you. My dress came a week before my wedding day. My mom had to go to the store and yell at her and that’s when we got the dress. I ordered the dress almost a year in advance. Brides beware she is fake.

ZERO STARS! TOOK OUR MONEY AND RAN! Any other victims out there please contact me. Let’s all get together and take action! Email me on this site. Thanks!

KELLY SASSA IS A CROOK!!! I went in May to order 6 bridesmaids dresses, my mothers dress and my grandmothers. we left over $ 2000 for deposits in cash for the dresses. Kelly was such a sweet talker so kind & helpful… SO I thought!
She told me I would be receiving the dresses in August. The only thing I received in August is pure frustration!
Kelly was evicted from her store front! Denied all my calls to her cell phone. I spoke with the landlord who told me this woman knew she was getting evicted.
I called the manufacture to see if the dress orders were even placed. Indeed they were. However, Not a cent was sent to the manufacture for the dresses.
I finally received a call from this disgrace of a human being today, stating that these dresses were ordered and she is so sorry she didn’t pay the manufacture and my $ 2000 went to her Bills! But she did refer me to another bridal store saying that I can order the dresses there… But I still have to pay for the dresses. SERIOUSLY?!? My $ 2000 went into her pocket and know I have to pay all over again!
I heard she is working out of a store in STATEN ISLAND now… LADIES BEWARE!!! KELLY SASSA IS A CROOK! DO NOT FALL FOR HER SWEET TALK. KELLY SASSA YOU SUCK… NO one is going to take $ 400 away from my 90 year old grandmother and get away with it!!! I WILL SEE YOU IN COURT!!!

LIAR! The owner of the shop, Kelly Sessa, is a lying creep. Not only is she a liar but a very good one at that. She had me so convinced on the phone that my dresses would be in on time, and of course they were not. My wedding is next week and my bridesmaids are without their dresses. These were ordered back in March and we were assured several times that they’d be in well before my wedding. This woman deserves NO STARS but unfortunately that’s not an option here. Her story changed about 5 times; I could never get a straight answer from her about the status of the dresses when I started calling about them last month — turns out they were NEVER ORDERED. My friends went above her and called the designer himself and that’s when we learned that she took our money and never placed the order. I don’t know how this woman sleeps at night. She is a disgusting human. At the moment there is a padlock on her door with an eviction notice –so I guess she’s getting what she deserves. As for us, we are having our dresses sent to a nearby shop who was more than happy to help.

there shouldnt be reviews from 5 months ago showing up first although i’m sure its because it received 5 stars probably from a friend. this place is closed and robbed many innocent people. go somewhere else…

worst decision ever!!!
my girls lost their deposit, and now i have to take her to court to get it back. and i have no clue where my dress is. i am blowing up her phone but no answer. she is a liar and a con artist. she is pretending its just because she lost the lease that she is having issues but the reality is she wasnt paying her rent, her suppliers, and now she isnt giving the money she owes us back. i have to pray that i even get my dress!!!

Not directly related to me but they were recently I the news. Be careful ladies. Looks like they’re out of business.

She’s out of business! She’s been evicted my GF is in a wedding less then two weeks from now and she just found out the dresses are in LA. She took people’s money and now she’s out of business. Scammer. She lied to and told my gf the dresses would be here this week but we called the manufacturer and found out their sitting in a warehouse in LA. Hopefully no one else’s weddings are ruined because of this women’s incompetence. She’s terrible.

Doesn’t deserve a star. The wedding is NEXT WEEKEND and she is still lying about the dresses being on their way. (WHEN SHE ANSWERS HER PHONE– WHICH IS NEVER). Little does she know we contacted the manufacturer and we already know shes FULL OF IT. Took our money and closed down. It’s all good, we are taking the appropriate measures to ensure justice.

STAY AWAY! Just got a phone call from the manufacturer (the store never even contacted me to say they were going out of business) that the store is out of business and the owner never gave them our deposit so they want me to repay to get my Bridesmaid Dresses. I dont even know if I can trust this manufacturer. What if she gave them the cash and they are just taking advantage of a bride in a bad situation?!
I am hoping to file a claim in small claims court but this woman walked away with $ 620 of my bridesmaids money. She insisted on cash and made us leave a deposit of over 50%. How do people live with themselves!!!

this is by far the absolute worst place to ever get a dress. my neice went here months ago and ordered her dress along with all of her bridesmaids dresses — - biggest mistake. she told the owner that her wedding was in july (to be cautious) & it is now august 10^th and she has not received the dress. the wedding is actually september 5^th and she has not had one fitting. kelly lost her lease on the store and is using that as an excuse as to why we dont have any of the dresses. every time we call she says to call back in a few days. so with a wedding less than one month away none of us have even gone for a fitting. when they realized there was a problem they didnt even bother to call and give us any information. we dont even know if we will ever get the dresses or where to go from here. we all left deposits… etc. this has been a total disaster. if the wedding had really been in july she would have just let us go without any dresses at all. we are completely disgusted with this service and this has been a true disaster causing a bride nothing but headaches and anxiety. if you choose to use this company… do it at your own risk. they do not care about their customers and are basically a brides worst nightmare.

STAY AWAY… my daughter picked out a bridal dress in January for a Sept wedding. it’s 3 weeks before the wedding and Kelly’s Kreations has been shut down and still no dress. Owner is a con artist, she stole our money (paid for bridal dress in full. cash) and 6 bridesmaid dresses. We have been calling for months and every time we call she says to call back in a few days. she is a liar and could care less about her customers. do yourself a favor and stay away. far away. I wish I would have know this before now we are scrambling for dresses. What a disaster. she should be in jail!

Brides and bridesmaids beware!!! This is the most awful place! It all started on August 24 last year when we went to kellys and I found my wedding dress. My mom had to give her 1200 cash as a deposit for a 1600 dress. Days weeks and months have passed. I started calling kelly in April very concerned that I still haven’t heard anything about my dress or my bridesmaid dresses. P. s all of my bridesmaids had to give her more than half deposit as cash on a 220 dollar gown. Kelly assures me not to worry that it’s on it’s way. I call again in May. Still no dresses. I called a couple of weeks ago being my wedding is in 5 weeks. She told me you could build a car in a month. I call Maggie sottero only to learn that my dress was never released and is still in the warehouse in Utah! The Vice President called kelly and had the dress sent. I went tonight for my first fitting and sure enough the seamstress is not there even after kelly called to confirm I was on my way. I left with my gown and will now have to pay alterations elsewhere. This woman is a liar and a thief. She will ruin what is supposed to be every brides favorite part of the wedding. My dress was paid for 11 months ago and if I wouldn’t have called who knows if I would have one. I would give this place less than zero stars if I could. She is a horrible person who only cares about taking your money. If you are looking for a reputable place go elsewhere! This is every brides worst nightmare!

buyer beware. every brides worst nightmare. the lied that this lady will tell you, will be lucky if you have your purchase in time for your event. i ordered in march promised it will arrive in may nothing and is the end of june. horrible. if you want to keep your sanity don’t try it.

MOST HORRIBLE PLACE! AVOID AT ALL COSTS!!!
Came to this store for bridesmaids dresses after searching high and low. I thought wow, finally some good luck that I found a great place for dresses. BUT my 3 bridesmaids didn’t get their dresses until 1 week before my wedding!!!
The dresses were ordered in APRIL and kelly wrote on the receipts that I would get the dresses by NOVEMBER! Wedding is in DECEMBER!
I started calling in November to check on the status and was told that they’ll be in any day soon. Days passed… weeks passed… I was very nice and patient with waiting for them. However, December came and I still didn’t get the dresses. Every single time, it was a different excuse! Oh, delivery takes time. production takes time.
When I so nicely reminded kelly that the wedding was a month away, all she said was «you can build a house in a month.» When I finally lost it and asked why it took so long, kelly simply stated «oh, no reason» When my bridesmaids called, kelly would give the same excuses to them too.
And then when the dresses finally arrived, they were all too big. Is this another way for them to make money off of you? I think so! You would have no choice but to do alterations with them.
This was the most stressful «vendor» I had to deal with. Save yourself the trouble and avoid these crooks.

This place is HORRIBLE! DO NOT COME HERE. We ordered 3 bridesmaid dresses at the end of April and the dresses did not come in until 1 WEEK BEFORE THE WEDDING which is mid December. Kelly had promised arrival for November 1^st. There was a lot of back and forth phone calls between Nov and Dec with false promises that the dresses will be in on a certain day and it just kept getting delayed. When asked what the reason for delay was, she goes on to give some BS about production time from the manufacturer. Really? 6 months is not enough time? (Other salons take 10 to 14 weeks). And then she says it’s because we chose a color that is older (a royal blue for a winter wedding.) She then goes on to offer alterations at a lower cost (the dresses were all one size too big — another scheme?). We would rather spend more money to get it altered somewhere else than to trust her. Choose a different place if you would like to be stressed free over bridesmaid dresses. Go to a real professional.

NO I would not recommend this to a friend. In my opinion, Kelly’s Kreations Bridal Salon needs «MORE IMPROVEMENT» with customer service care. I had received my wedding gown a couple days before my big day. Kelly had mentioned to me at the time «oh the dress will be coming in next week or by end of April»…BS…Thank god, I didn’t have my brides maids dresses at this place, it would of been very upsetting. I took my bridal party somewhere else and received the dresses 2-​weeks before the wedding. My wedding gown is beautiful but; sales ladies should be more professional in language wise meaning speak English than Italian… you make a comment in Italian about the bride, damn well I answered you back.

Really wonderful people work here. I brought a friend here to purchase her wedding dress that she needed within a few weeks. We received great service and a lot of attention. Her dress was reasonably priced and beautiful. We are hijabi muslims and they were very accommodating to my friends privacy needs when she tried on her dress. I highly recommend this place if you are looking for great customer service and beautiful gowns.

Awful, rude place, horrible, they made it seem like they did me and the rest of the bridal party a favor when they just did everything wrong they ordered every dress in the wrong size so they could do alterations. The alterations we got were horrible and didn’t suit our body because the sizing was wrong. They at likeCrooks that smile and feed you bs lines

WARNING!!!
These people are dishonest crooks. My mother ordered a dress from Kelly and paid several hundred dollars for a downpayment. Soon after she was paid, Kelly called to say she could not get the dress as ordered. One would think returning the money we paid would be a simple task. Think again. It’s been several weeks now and numerous calls made. Each time we get a new BS story about her accountant mailing the check which we have yet to see come in the mail. She has now begun screening her calls and avoiding when we call to get information on OUR own money. Some customer service huh!!! She is the most blatantly dishonest scumbag I have ever dealt with and I would advise any person out there looking for a dress to avoid the place like the plague. Please heed this
WARNING!!!