Kay Management

I rented an apartment in Williamsburg, Brooklyn from Kay Management for one year; never late on rent and returned the place in better shape then when we moved in. On several occasions during our stay we needed minor repairs for inoperable faucets and ceilings/​walls due to leaks from the upstairs apartment… Every time we contacted Kay Management about these issues it took several calls to get them to respond (sometimes taking several weeks)…I could go on. In my experience, they didn’t/rarely responded to phone calls nor are the managers willing to come out and speak with you if you do take the time to visit their office in Borough Park, Brooklyn. My impression of the company is simple: they do not place their customers in high regard, hence, we will not be doing business with this company again — So long Kay Management! We truly hope your customers mean more to you than the impression you’ve left with us. I wish you well and know you are trying hard to find ways to be more responsive to your rental customers. Please get better, your customers deserve it.