Jupiter Car Service

I called for an 8:30 am pickup to JFK airport from Brooklyn in NYC, but no ride showed up by 9 am so we called another service,

They are my go to car service for a couple years now. They are always on time, keep track of your flight status, and all their drivers are very personable and friendly. I highly recommend them!

I don’t know why so many people write negative reviews. I’ve used this service 4 times in the last 4 months and every single time the driver is 15 minutes early and waiting for me at the door.
Highly recommend it.

Overall good service and decent price from Brooklyn to La Guardia airport.

How do you run a business like this?! At a minimum, you expect them to at least turn up… I read the Unilocal reviews at thought, I’ll be fine it won’t happen to me, that was my fault!
I confirmed with them 30mins before pickup and a car was on its way. When they were late, they never even called. Then they promised me another car and never called me back. Wow, how pathetic.
AVOID.

After trying a few cab companies and limo drivers, I was glad to remember I have Unilocal.Right away they answered, scheduled in 5 mins including a car seat and it was cheaper than Über. Driver was on time for a JFK pickup and was great. I highly recommend when landing in JFK with kids.

I’ve been on the fence with Jupiter for a while. I’ve used them regularly because they are the closest car service to me. But they are completely hit or miss. More often lately: misses. Like when you have an important appointment. Or an emergency.
Great when you want to get somewhere and you have time for them to run late or else not show up and you have to call someone else.
If timing is important, try a different place.

I really enjoyed my car ride from the airport. The driver was early, called in time and even though I was significantly late — he waited. I did call the dispatcher that I would be late however she did not communicate that to him, so keep that in mind. Overall great experience!

Wish I could give these guys a better review because the prices are so good, but I won’t call them again. This is the second time I’ve used them for an airport pick-​up, and the second time they’ve been more than 25 minutes late. And both times, when I called dispatch, the driver was «just around the corner filling up on gas.» (Which makes me feel like they are dishonest in addition to unreliable.) A cab would have been a better bet, and that pains me to say.

I called in to this place for a pick up the evening before a job. I waited until the arranged pick up time, 6:00am, and called to ask where my car was. I was told it would be 2 minutes. 10 minutes went by and I called back. No answer. I called again, no answer. I called again, straight to voicemail. Eventually I drove my own car to work and was 30 minutes late. I had to pay for parking which was very awkward.
This company is useless. The main thing you need in a car service is consistency, I had used these guys a few times before and everything was fine but not picking up the phone and giving me an honest answer while I’m waiting for a car is just cowardly. Avoid if you can.

This review is for a round trip — ride FROM airport = 5 stars; ride TO airport = 1 star
Used for ride from EWR to NYC. Online advertised a flat rate of $ 73 which included tolls.
On the trip FROM the airport, I’d booked the service 2 months in advance but forgot to confirm before we left… so I was worried we’d have no ride & would be stuck paying the exorbitant taxi fares
Let’s just say as we’d landed & I turned my phone on, there was already a text saying they had arrived & would be waiting outside baggage claim whenever we were ready… how awesome!
The ride was smooth, the car immaculate & true to their word, the price was the price — no hidden fees. And being so pleased w/​our experience, we booked a return trip TO the airport & here’s where everything fell to pot.
They never showed — I called them 10 min after our pickup time & was told the driver would immediately call me back — they never called
I called AGAIN 30 min after our scheduled pick up time to let them know to forget it but they asked me to hold while *they* called the driver… I hung up after being on hold another 10 min — we timed it. Luckily, we’d baked in enough of a cushion to allow for such nonsense, otherwise, I’d have been freaking!
For being such a great experience to the absolute worst, have to say overall, I’ve experienced better. Would not use them again — too unreliable
Plus — we called an Über who showed up within 3 min & only charged $ 58. (total charge!)

Dead to me
Never showed up and no one answered the phone. They have 1 job. They failed
They say ²⁴⁄₇ but obviously not in a row

Called from California because im flying into JfK to surprise family over 4^th of july weekend and got Giovanni on the phone. Not being from the east i didnt know all the bridges and routes needed to be taken, he gave me some advice, was really cool, the best price around I found by far and for sure the most pleasant person I have spoken with after calling 3 other services
They for sure will be getting my business.

I am super impressed with their service. I have used them for 3 airport pickups so far and they are always on time and drivers are super friendly.
The cost to Laguardia is about 33 and JFK is about 38. (from Brooklyn). They have an online booking service that works well.
I highly recommend giving them a try.

I go to Brooklyn often and always reserve Jupiter for my ride from JFK and back. They have never failed me — always on time and I know what it is going to cost since it’s a flat rate. Taxis from JFK to Brooklyn run on a meter (unlike taxis into Manhattan) so you never know what it’s going to cost due to traffic conditions. With Jupiter, I already know what the fare will be and their rates are super reasonable. (just took Jupiter from JFK to Park Slope, almost an hour drive for $ 38). You can reserve them online (or probably by phone app); you give them your flight info and they are usually there in the cell lot when you land. Even better than Über et al. coming and going from the airport.

Glad my roommate suggested Jupiter Car Service, when I was about to über to JFK airport. As an avid über user, I was a bit skeptical at first because when I called to request a car at 7:23am, the rep only asked for my address and didn’t inform me what car or when it will be picking me up. I was starting to worry, since I had no clue when the driver was coming, but at 7:30am, a car showed up. The driver was super friendly and helped with all of my luggages from my house. Smooth ride, and arrived at the airport with no problem. No complaints here.
Pros:
–Fixed rate for airport destinations, no surprise fees (from Brooklyn, $ 33 to LGA and $ 38 to JFK, which is way cheaper than taxi or über/​lyft)
–Friendly and helpful driver
–Accept card/​cash in the car
Cons:
–Could improve on giving estimates on arrival time of the driver and the description of the car, when requested through calls
Recommended? Yes, definitely. Good for booking last minute by calling, but of course, recommend booking ahead through their website.

After a rough yellow taxi ride a couple years ago we started calling Jupiter for all of our airport transfers and they’ve been great. For departures they’ve never been late for a pickup — in fact they’re usually several minutes early. For arrivals I was so surprised at how on point they were. Just a few minutes after our flight landed and we received a text saying that the driver was already on his way. I loved the constant communication — most recently our driver said «I’m 4 minutes away» and boom! there he was about 4 minutes later.
And because they operate ²⁴⁄₇ — you can call them at anytime to schedule a pickup. And they’ll basically drive you anywhere for a predetermined rate. Middle of BK to JFK —- $ 40. How can you beat that? Easy to book reservations + clean cars + a smooth ride + and some super friendly drivers. I’ll pick Jupiter over a taxi any day of the week.

These people are my saviors! Sometimes you have to call a few times on a busy night to get an operator, but once you do, I swear they are at my house within 5 minutes of the time I requested. FAIR pricing, accepts credit cards, and will take you anywhere! Think $ 20 to get from South Slope to Williamsburg, which would cost likely $ 30/​$ 35 depending on traffic in a regular metered cab.
Highly Reco!

After dropping my car off at Meineke, I walked over to Jupiter to get a cab home. A driver was available immediately and I felt safe during the ride. When his phone rang, he hit ignore, which I thought was very nice. A lot of drivers will have phone conversations using Bluetooth and, while I don’t generally have a problem with this, it was nice not having to listen to one side of a conversation. The volume of the radio was loud enough that I could hear and enjoy the music, but not so loud that it was bothersome. The price of my ride was great; Jupiter charged me a few dollars less than other cab services in the immediate vicinity.
Four stars instead of five because of the route the driver chose. It wasn’t a huge deal, but the way he took was slower than the one I usually take (more traffic, stop lights, etc.). I’d definitely use Jupiter again.

These guys know their business. I had an unfortunate accident last night, injuring my foot. That made my plan to go from Times Square to Newark Airport by train seem like a really bad idea. A taxi, if you can find one who will go to Newark (it’s in a different state, and my understanding is that they can’t pick up a return passenger, making it a less profitable trip), would cost well over $ 130 during rush hour. And since they are metered, the meter keeps going up the longer you wait in traffic.
So at 11:00 last night I started to hunt for a car service to pick me up at 7:30 am. Some services seemed sketchy, despite decent Unilocal reviews. And a few top places wanted $ 140 or more. Then I found Jupiter.
The dispatcher who answered lady night was fantastic, and said a car would be no problem. The cost? Fixed st $ 50 plus $ 15 for tolls plus tip. A fantastically good price. So, fingers crossed, I hoped they’d be there in the morning.
My cell rings at 7:00am and it’s the driver, telling me the car he’s in and that he’s downstairs ready for me at any time, but not to rush as they agreed to time was 7:30. That’s service.
I go downstairs and meet Angel, driver of car #55. He is kind and friendly, the guy you want to have as a neighbor or friend. We chatted the entire way to Newark. Now terminal B has 3 boarding levels, and we both guessed I would need level 3. Wrong. I told Angel no problem, I’d take the escalator down. He said no, that with my foot injury he didn’t want me to walk extra distance, so we drove around the airport so that we could go to the right level. Angel was indeed an angel.
If you need a car, you want to call Jupiter, and you really want to ask for Angel in car #55. Thank you, Angel!