Harry’s Auto Repair

Update for 2016
Went for my yearly car inspection and the car failed inspection. It failed because of the brakes. The calipers and pads needed to be replaced.
The fellow working there Moe went above and beyond to explain to me how the brakes work and why they have to be replaced. He replaced them in an hour or so and when I went to look up what a fair price was to replace the brakes on the Internet, he was spot on.
Highly (HIGHLY) recommend going here if you need a good and honest mechanic! :-)

Cat converter they gave me was crap. bad parts that don’t last more than a year. 2^nd cat they gave me too. Both last less than a year. Not going back.

After having so many bad experiences with mechanics over the years, I really wanted to have a good experience over at Harry’s, especially after reading the positive reviews on Unilocal.Unfortunately they weren’t able to come through for me. I brought in my car with an electrical problem that has been causing the door locks to trigger repeatedly and the battery to drain overnight. After holding onto the car for a few days Kevin assured me it was the battery (even though I just replaced it a few days before bringing it in) and charged me to replace it. He said they stand by their work. To his credit, Kevin is very polite and easy to talk to over the phone. A week after bringing the car home I started having all of the same issues again, so I brought the car back. Two more times. In total they held onto the car for more than three weeks and were never able to resolve or duplicate the problem. I got the feeling they never gave the car a second look and just told me they couldn’t duplicate the problem because it’s a difficult fix. Kevin called this «accommodating» but I don’t see how given I paid them to fix it and it was extremely inconvenient bringing the car in multiple times only to not have the issue resolved. If electrical work isn’t their expertise I would rather they be up front about it and tell me so I didn’t waste my time. On the drive back home, the door locks started going off again, and I won’t be surprised to find the battery dead in a few days. I don’t recommend Harry’s for electrical work.

These guys are top notch mechanics. I have been going to Harry’s for 5 years now and two different cars. Roman has been extremely professional and a treat to work with. Thank you all for the excellent care and attention. Don’t change!

Let me say these guys are absolutely fantastic. We worked with Kevin who was a honest and integrity filled gentlemen. I come from a very small town where there is only one Volvo repair shop so when I came to New York City I was not sure where I would get my car serviced. Needless to say when I came to this repair shop I was instantly greeted with a very warming welcome and the most friendly repair men I have ever met. The service was incredible and the really helped us out. I cannot say enough about these guys they are amazing they will tell you what you need to know and make sure you are good to go. I would recommend them to anyone in New York City or passing through because they do such a great job. Cheers

Just stopped by after reading the reviews and was told they don’t do inspections. Seems weird but guess they have enough business for today

Harry’s is the best. They’re friendly, fair and well-​priced. The best part? They know us (and our dog) by name. And… they’ve done everything they can to keep our junker on the road, and for that we will be forever thankful. Most recently, when it turned out that the replacement crank shaft they installed in our 2003 Jeep Grand Cherokee was defective, they replaced it for free within an hour along with a heartfelt apology. #teamharrys

Bought a used Audi A4 on Ebay. Got it back to Brooklyn from PA and took it to these guys for a tune up. Been back for a few random repairs. They traced my slow oil leak to cylinder head gasket. It had become very brittle. Since they replaced that, no more oil leak. My exhaust was making noise and looking under the car you could see the Flex Pipe was the issue. Had some holes in it. They replaced that part and goodbye exhaust noise. Been very happy with these guys. I appreciate the text updates and absence of $urprises. One time they took my car through the local car wash as a courtesy when my car was fairly dirty. They also work on my friends old Dodge Dakota truck and he is very happy with their work as well.

I took my car to Harry’s to have my headlights replaced. Kevin worked with me to find the best deal on the lights and installed them at a reasonable price. The issue was resolved quickly and they even threw in a nice wash.

I had a great experience at Harry’s. I thought my catalytic converter needed to be replaced and let them know. I also needed my car repair to happen quickly as I had to take my dog to the vet in 2 days. Kevin prioritized my repair and saved me $ 200 even though he ordered the replacement catalytic converter, as he realized it was an issue involving broken connections to the part but that the catalytic converter itself was fine. I wouldn’t have known the difference but sincerely appreciated his integrity in replacing only that which was faulty and charging me less. I would definitely go back.

So my old go-​to shop closed down. This place is close by and rated well on Unilocal so I took my car there for its annual inspection.
Went ok. Not a bad first interaction. It was discovered that I needed rear brake pads. Scheduled it, had it done.
Not so long after the brake pad replacement I noticed a rattle that I couldn’t quite pinpoint. Brought the car by the shop and asked them to check right rear passenger side for anything lose or that might need to be replaced. That’s where the sounds were coming from.
Was assured by the shop that the end links in the back needed replacement. Ok. Had them done.
Got car, still all the sounds. Brought the car back. Waited all day to hear what was up. Texted. Texted again. Finally, «front end links weak. Repair?» I said no as I wasn’t confident that that was problem and would do it myself if need be. Guy then immediately calls me. Says they already did it. Problem fixed. Won’t charge you but you know, drive it around next time you come back, take care of me. Miffed, but ok.
Still all the sounds!
Months go by. I’m trying to hunt this thing down. I replace the motor mount that was bad. No luck, but it needed replacement anyway. Did stabilizer bar bushings (cheap attempt that could have been problem). No dice. Decide I’m going to check out the brakes that were done months ago. BINGO.
Turns out they used 2 outer pads instead of one each inner & outer pads on one of the wheels. Outer pads do not have spring on them to keep the pad in place and not bounce around creating a racket that’s very embarrassing and annoying to drive around with.
Shop created the problem I’ve spent months and hundreds trying to fix. Threw money (parts and labor) at the problem vs actually diagnosing something and verifying that their «repairs» solved the problem.
Go somewhere else.

I have come to this shop on a couple of occasions and have had exceptional service every time. Kevin has been my main contact at the shop and he is extremely professional, responsive and generally a pleasant person. The same goes for all of the other folks that I have spoken to from time to time.
Most recently I called Kevin to discuss an issue with my late 90’s Audi and Kevin actually reminded me that he had looked at a related problem on my car many months before. I had forgotten but he remembered! When I dropped the car off Kevin was frank about the turnaround time and provided a rough estimate for the cost. After conducting many diagnostic tests the team was able to identify a very tricky electrical problem (rather than the originally diagnosed problem) which cost less than half the price. Needless to say I was jumping for joy.
I had been using a different mechanic for a number of years now but I don’t think I can ever go back after having dealt with Kevin and his team.

Very nice and professional. I had a leaking tire from a nail and I was looking for somewhere close to home and open on Sunday. They have hours 10 – 2 on Sunday’s. I was in and out of there in 20 minutes. I would definitely recommend them for a quick tire repair.

Great experience at Harry’s. Took my new (used) car in for the state inspection. The team at Harry’s couldn’t complete the inspection the first time around due the fact my car had not completed a drive cycle — whatever that means. But they installed my license plates free of charge. After putting some miles on the vehicle I returned to Harry’s a few days later and everything went very smoothly.

Along with superior job execution, Kevin and team also brings brings an incredible amount of integrity and high-​level of customer service to the experience. Lowest prices, fast turnaround and a great guy amongst a sea of competitors that have forgotten that the customer comes first

These guys are great and always very attentive, if you know what I mean. Love you, Harry’s!

Harry is a straight-​shooter with an easy disposition. After reading prior reviews, I decided to take my mid-90’s Volvo to nobody else (walking-​distance location was another factor). He called me with an assessment in a few hours– same-​day his team did my light electrical job and performed an extra inspection on a timing belt that greatly put my mind at ease. All for a very reasonable fee. He gave me some personalized continued maintenance advice and did not scare/​up-​sell me on anything.
My only issue, which is more applicable generally to all NYC auto shops — the hours! I understand these guys have homes to get to, but when you also work 9 – 5, it’s quite impossible to chance a whole day off to deliver and pick-​up a car.
Otherwise, I’ll be back!

They have absolutely GREAT service! They are honest people. I took my car in on a Sunday as a last attempt to be fixed after multiple mechanics misdiagnosed the problem and overpriced me; but Kevin made sure to take the time and check to see the exact problem. He fixed it shortly and gave me a fair price (25% cheaper than the other crappy mechanics). My car now runs like a charm! I would advice anyone to take their car in for servicing or repairs. Your satisfaction guaranteed!

I want to give this shop a good review, I really do. Despite the casual business etiquette (they answer their phone «hello» and don’t provide any kind of written work order estimate), I’ve had good experiences here. Also, knowing a bit about cars myself, I think they’re honest in repair assessments. However, I recently had an experience with a break repair job whereby the price quote for the replacement parts was unreasonably high. For example, Harry wanted $ 260 each for after-​market break calipers and I was able to source the genuine Nissan retail version online at an MSRP of $ 120 (but available for even less, at $ 91.22 ea.). Again, that’s for the original, genuine manufacturer’s part, not the after-​market version Harry showed me he’d supply. Now, I understand they need some profit but even if the shop is paying full retail prices for parts, more than doubling the price feels high to me.
So, with new calipers, the service charge and rotors he also wanted to replace, the estimate provided added up to $ 1080 (without any other parts needed that might be discovered upon repair). This felt high for a break job so I took the car to Sears, where they performed the same job with same replacement parts for a total of $ 660. I saved over $ 400. The $ 260 calipers Harry wanted to charge cost me $ 88.99 at Sears. Now, Sears had it’s own drawbacks, but I wouldn’t recommend getting repairs done at Harry’s without doing your own research on the price he wants to charge for parts. The price for both after-​market and original manufacturers’ parts are easily found online.

These guys are great. I went to them with an old foreign expensive to repair car and they were honest, did not up sell me, and only fixed what needed to be fixed. There were some minor age issues that this car has had for years, and that many have tried to scare me into fixing, and these guys did not (although they thoroughly inspected the car and let me know everything they saw– and they were spot on), They also did a few minor clean ups without charging me, things to make the car run better– WTF??? I am sold– oh, and they did not repair anything without calling me first, showed me all the old parts, and fixed the car in one day.
I cannot recommend these guys enough!