Geek Squad

I took my laptop here when the backlight burnt out, they were very helpful but seemed to be working at a snails pace.
The store wasn’t busy at 11am on a weekday, but i wound up waiting almost an hour.

I took my non-​logging-​in computer here. The ‘geek’ took one look at it as he booted up and confirmed the obvious; «can’t log in». That’s why they’re the experts, folks. He proceeded to MASH HIS HANDS over the keyboard in the hopes of hitting a magic button or combination, pulling up some screen that would remedy the situation, then plugging his mouse into every USB port and other orifice, to get the mouse to move. You’d think you would have to pay up front for this kind of excellent service, but nope, diagnostics like that are free, folks! So anyway, he figured that all was not lost; it was likely a windows problem, that he’d take the hard drive out and back up any info I needed from there. He didn’t want to do a windows reinstall, which wasn’t from laziness, but knowing that I had some computer skills, figured he could save me some $ by saying «doing it yerself.» Fair enough. He said it would take 5 business days; it took more like 12 (business days). Everything I needed (digital pictures and mp3’s mainly) was put onto 2 DVD/R’s most of which work (some got corrupted, waddaya gonna do). I reinstalled Windows and all is running well enough for Windows. So they get a couple stars for that.
When you get there though, you’ll see a lot of techs around, but you will stand there like a tool with your computer until one of the guys decides to stop hitting on that girl (boobs=service), and by the looks of it, he’s not nearly done…
…as it turns out, nope the geeks don’t get the girls. Big surprise.