Fulton Bicycles

I’ve been going to Fulton bikes for about a year. Henry, the store owner, is very laid back and generous. I forgot my wallet one day, and he attached a kryptonite lock hanger and he let me leave with it and pay him back later. Today he gave my boyfriend and me two free water bottles and carriers because it’s over 90 degrees out, and Elvis, the head mechanic installed them free of charge. Elvis’ work has always been fast and reliable, and he’s consistently given me helpful advice. I’m very thankful to have this bike shop so close to home.

My girlfriend brought in an old vintage cruiser to have the tire replaced. The guys in the shop overinflated the tube after replacing the tire and it burst after being left outside for an hour on a mild day. We brought it back to be replaced, didn’t even complain about the tire because who really wants to start anything over a $ 7 tube?
When they gave us back the bike and we took it out of the shop, the back tire was running against the fender, making screeeeeeching noises. We took it back, explained that the problem developed in between dropping off the bike and picking it up, and were told they would fix it but were going to charge us.
If you can’t trust their mechanics with a tire change, how can you trust them with anything else? We brought the bike to Ride down Fulton and they fixed it without any attitude.

I’ve been avoiding Bicycle Roots on Nostrand because I’ve had a couple bad experiences there so when I needed a new wheel today, I walked over to Fulton Bikes. Everyone there was friendly and knowledgeable. They politely asked my name so they didn’t have to yell «hey you!» when my wheel was ready. I was in and out in twenty minutes with everything I needed — a new back wheel, tire, and tube for $ 120. They even saved me money by putting my old but functioning cassette on the new wheel. Great spot!

Definitely friendly and helpful, this place has many workers and tons of goodies for your bike. A bit more expensive than the small hole-​in-​the-​wall bike shops that I usually frequent (they change for labor on separate repairs even if done at once), but if you are in a jam, you don’t have a choice. And the repairs are great. Wish there were more bike shop options in Bedstuy.

When I came to Fulton bicycles, it was to purchase my first bike in about a decade. The reason I needed a bike was to commute for my dog-​walking job (and to get in shape in the process of course) since gas is ridiculous for my vehicle. After doing my research and asking around, I found myself at Fulton Bicycles.
The owner Henry was more then helpful. He was very patient with me considering I had tons of questions to ask. He was able to match me with a few bikes. The Trek 7.3 was the one that caught my interest the most (and the last one he had in stock at that moment). He gave me an awesome price. He even gave me a chance to sleep on it. After researching online, I found his price was better than anything I can find online. So the next day I purchased the bike and a Kryptonite lock (a must in NYC!!!)
I returned today after about a month of riding the bike. Put about 30 miles+ a day on it. They do a free adjustment after your first month to make sure everything is good to go. The staff was very helpful. They took care of every component of the bike.
Overall, I highly suggest this establishment for your biking needs. The owner and staff are very friendly and helpful. The hardware is reasonably priced. I will return again!

These guys are awesome, down to earth, super chill dudes who are just really into bikes. Hands down, best purchasing experience during my 2 year time in NYC. Even beats haggling the guys up in chinatown (if you like haggling). I’m just saying, for a really nice shop, their prices are pretty reasonable, all while hanging out with cool people.
I first came in with an old thrift shop road bike with hopes of converting it into a fixed gear bike. Their mechanic was really excited about it, which in turn, made me even more excited. They completely know what they are doing. If you are a true bike advocate, they will indeed help you in return. Elvis, the mechanic who mainly worked on my bike, truly worked on it as if it were his own and I really appreciate all the help these guys offered me.
The owner, Henry, is one of the nicest people I’ve come across in Brooklyn. Not to sound cheesy, but he’s like an Uncle I never knew about and his staff, my long lost bros. If I didn’t have my own pump to fill my tires up every week, I’d gladly stop by Fulton Bikes just for some air.
Anyone who reviews this place poorly, must have overlooked their own unreasonable judgements.

All of my experiences with Fulton Bikes have been excellent.
I hadn’t owned a bike since childhood, so buying my first bike an as adult was kind of a big deal. The folks at FB were knowledgeable, friendly, and patient, all hallmarks of excellent customer service. I purchased the bike in August 2013 and came back for the recommended check-​up about a month later. Both experiences were simple, easy transactions that made me feel great about my purchase. And I still feel the same way today.
I went in last week to have one of my tires checked (the tire was rubbing the rear brake pad). Henry, the owner, explained to me what was wrong and had it fixed immediately. He even remembered me from when I first purchased the bike!
I recommend FB without reservation.

This is ny 2^nd time here and I must say its a serious disappointment. Found a vintageMiyata (all original parts) at a steal but it needed serious tlc. Bike was seriously dirty, not a task I wanted to do myself, because I wanted the true beauty of the bike to come alive. I didn’t think twice about coming to Fulton after purchasing a gift for my hubby a few months ago & got great service. For the miyata we got a tune up, wash, tires and a few other items. More than I wanted to spend but from my first experience I said what the hey! Picked up my bike the next day and I’m seriously appauled by this $ 45 bike wash (ummm my car gets detailed for less so my expectation was high), even though I was told by the guy Elvis that helped us that it would be prestine. To my dismay, it was simply sprayed with water. Seriously doubt if soap was included. Dirt, hook, old paint was still everywhere… called the shop spoke to the owner who said «you would have to bring it in for me to determine»… I’m already offended not even any empathy! Arrived at the store and I asked the owner what should I expect for a $ 45 bike wash, he said «YOUR EXPECTATION WAS TOO HIGH» For that price I think it should be… it gets slated and scrubbed but not in detail… not what Elvis sold ny husband and I… to the owners credit he did take it for another wash… I swear Fulton left such a bad taste in my mouth just based on what the owner said, I honestly wish I could return all products purchased and never set foot back in there. Way to many bike shops in Brooklyn to accept this type of service at these prices.
The 2 stars are based on the 1^st experience.

What can I say? I’m a friendly person who wants to support this long-​time neighborhood shop, but after introducing myself as a neighbor, making myself known to the owner, and coming back to have flat tires changed just to bring them my business, I was disappointed and will avoid this shop down the block.
–The owner constantly tries to up-​sell me on perfectly fine equipment. He becomes rude and argumentative, saying that i’m making a «bad decision» if I stand my ground. Nothing like being treated like a «woman» who knows nothing about bikes in 2014!
–Their prices are consistently inconsistent even though the owner always rings me up. I have been charged anywhere from $ 10-​$ 18 for a tube change when getting a flat tire.
–They managed to screw up a wheel they sold me by drilling a larger hole in the wheel to «fit» a stock tube in (without my permission). I did not notice this was done until I later had problems getting a new tube and they would not admit to doing so or take responsibility, insisting that «someone else» drilled the hole (yet I hadn’t taken my bike to anyone else and surely didn’t drill the hole in my sleep!).
–They are shady, period: they once overcharged me on new tires which they claimed were «all weather» and would save me from flats (by double). When I came back complaining bc I constantly had flats the next winter, they claimed that I had cheap tires and was outside the return period.
The owner claims that they are doing well and opened another shop down Fulton street, but I would advise to stay away if you can. Based on my experience, I’m sure they take advantage of the many Bed-​stuy residents who I see coming in and out of the store with new bikes.

I really did not like this bike shop and will not be coming back. I wanted to go to Bicycle Roots on Nostrand but they are closed on Mondays and I preferred something that was walking distance from me so this was the next option. The vibe was really unfriendly. I like to watch them work on my bike but they took it to some back room while I waited and no one spoke to me. Also, I don’t know much about prices as I try to do a lot of my own repairs but this was a broken spoke and I didn’t know how to go about fixing that (or have the necessary tools); $ 24 seemed like a lot for that.

Each time I’ve come, there was no-​nonsense bike work and gentle handiwork on my lil old bike. Which is to say, I’m really glad they are in the neighborhood. The pricing is reasonable and clear – you pay a flat fee for labor and then parts. If you have questions or concerns, the mechanics will be clear and patient. Which is helpful; I don’t feel like I’m being rushed or taken advantage of… like some other bike shops in Brooklyn. I even watched how other customers were treated while my bike was being taken care of downstairs, and general and off-​the-​wall questions were handled with poise. I’m not on the market for a bike, but I glanced at a bike I would want to buy and they seemed reasonable. Bottom line: as long as I can, they’ll be getting my business.

Great shop. Clean, friendly, convenient. I needed a new tire and was given several options. I chose one, it was quickly installed, and I was ready to bike again. I’ll be back to this shop whenever I need anything for my bike.

5 stars because:
— Their staff are really down to earth. Like any place, sometimes there’s an off day, someone in a bad mood, someone who’s not as thorough. But 95% of the time, I can get the bike fixed, ask the questions I need to ask so I can better understand how to maintain the bike better, and not get angry or feel stupid in the process.
— The owner is one of the nicest people ever. I am positive that if anyone ever had a problem with someone else who worked there, the owner would graciously and calmly handle it and make sure you left happy.
— For bigger repairs/​maintenance, their prices are equivalent or cheaper than other shops. Got quoted today for chain/​rear sprocket replacement for $ 40 cheaper than other quotes — almost half the price. (Flat changes/​tuneups run about equal to other shops.)
— They turn things around really quickly.
— The place is big enough, as other reviewers have said, to get in and out with your bike, without breaking things/​people.
And, honestly, plus 5 for being in Bed-​Stuy for 25 years and holding it down in the neighborhood.

Went to get a Tune up on my year old Schwinn Bike today and the staff was nice and pretty attentive. I needed a new saddle, too and the staff was knowledgeable and helpful. I liked the saddle they showed me so I purchased it and they put it on and included in the Tune up, which was nice.
They were able to have the bike tuned up within almost 2 hours (on a Sunday) instead of the next day, which was great! I rode the bike around the park and it definitely handles noticeably better. So I’m good and I’ll be back…:)
Oh by the way… Having an air pump outside the store is pretty cool! I can’t tell you how many times I rode to a gas station much further away and here I could have stayed closer to home. Nice touch…:)

Thank you Henry for your support and kindness. I recently moved to the hood and promptly had my back tire slashed. Henry and his crew of knowledgeable, quick and sympathetic guys fixed my horse right up, and did not charge an arm/​leg for it.
Brooklyn has a ton of really great bike shops, but I feel lucky to be near this one.

I’d say «good service,» but it’s more than that. It’s the service, but it’s also the store itself, which has plenty of space to haul your bike in without bumping around.
As for the person who complained about the kid who put her wheel on crooked, I’m almost 100% sure the manager would have taken care of that if she complained. I’d be very surprised if he didn’t.

I like this bike shop. I brought my (ahem.new car.)bike from them. What I like about these guys is their service. I like how if something isn’t installed correctly they will fix it and install it for you. They have a good selection of bike gear and apparel. I got this great deal on this rack for the backof my bike. They also will put air in your tires if you need it. They have a range of prices so you can get a $ 250 bike up to a $ 2500 bike. I was annoyed one time in here because that they don’t take Discover. What’s up with that.
When I bought my bike. I went to three bike shops in Brooklyn that day but I ultimately decided on this one.

I had no idea this bike shop was here. I am very late with this. I replaced my tire here the other day. The guy who looked at my tire was very helpful and friendly. The shop itself is pretty spacious and has a good vibe to it– it looks like a place that gets things done. I will definitely be back here with my future bike needs. I’m happy to know that Bedstuy has a, from what I can see, good bike shop.

Good
Local
Bike shop that
Is quick for those
Unexpected repairs. Fair selection.

My bike suffered a puncture the other day, and this Korean-​owned bike shop at the east end of Bed-​Stuy, right in front of Marcus Garvey Blvd, is apparently the only option we have in the ‘hood.
Upon entering the shop, I was pleasantly surprised: this is a very nice bike shop, with a wide selection of items. It also sells skateboards and skating gear.
In the end I decided to change the tire together with the tubing (in the end my tires are something like 13 years old…). Service was very fast: they changed my tire right away, in about ten minutes.
I can’t give it more stars because of the prices: this shop is expensive; Manhattan-​like expensive. The tire was $ 29.99 (at Bespoke Bicycles in Fort Greene the same tire is $ 25 + 6 for labor), and that’s ok: it’s a good tire and it was my choice. But $ 10 for the inner tubing?! WTF?! That’s steep, dude. An inner tube shouldn’t cost more than $ 6 (in fact, $ 6 is how much it will cost you at Bespoke Bicycles). We’re in a recession here! I was certainly hoping for something cheaper in Bed-​Stuy: if not a total rip-​off, this place is certainly pretty close to that.
I wouldn’t come back here unless I have absolutely no choice.