Eyes & Optics

Horrible. Had an appointment and got there early. Instead of honoring the appointment she took a walk in who didnt have one. That is extremely disrespectful of someone who took the time to make an appointment and get there early. Joanna Sarantakos will never receive my family’s business again.

Called twice! Twice was placed on hold for over 10 minutes by very rude receptionist, and BOTH times after 10 minutes on hold they hung up on me! Who would ever want to do business with you?! Advice to the practice — Please, hire competent and friendly staff. Competition is way too big to loose your patients like this.
Called another clinic in the neighborhood and was scheduled for eye exam within 2 minutes.

For over THIRTY years since I was a little kid, I got my eye exams from Dr. Eric Orava. He’s all business and won’t ever remember you, but that’s part of his charm. He knows his stuff. Once, in 1994, the doc got my prescription wrong. Let me tell you, I had gotten the top-​of-​the-​line Carl Zeiss optics cut by another location, but somehow the script was off.
Dr. Orava could have made excuses. The office could have insisted I get the glasses made there. I got no hassles. The correct script was written, I got my lenses re-​done at the same location paid by the Doctor, and had those specs for more than a year… until new girlfriend took me down to the Jersey Shore at midnight and removed my glasses to have some fun in the sand. Was worth losing the glasses, let me tell you.

Dr. Joanna Sarantakos is amazing. She is very knowledgable and efficient. Her beside manner is great. Overall the staff is nice. I took a star away for a few reasons
1. the bathroom smell worse than any bar toilet I have ever been in, and it’s an eye care center? NOT Okay.
2. The facilities in general could use a little love. It’s a small place but I feel like it has great potential, just need some TLC.
Its a good place if you are in the neighborhood and you need somewhere to go with good service. And though I do not get glasses they have a great selection and the staff try to accommodate the customers.

This place has gone down hill, won’t return next year. Eye doctor is in but you can’t see him because last time you saw the other doctor, stupid rule. If you all work for the same company then you all should provide service when someone is in your store and there are no customers. Worse is the original doctor made a mistake on the prescription and you have to run back and forth to fix his mistake.

I have been going to Megavision for about 14 years. They take my union plan. I recently went there for my checkup and new frames. They apparently have changed hands. It was sold to new owners and now it is called Eyes & Optics. The same OD was there Eric Orava. This guy is pleasant enough, but stiff as a board.
The old receptionist, «Jean» or «June» was still working there. She has always been a pleasure and very helpful. I miss the old crew and owner. Those guys were always on the money. They could just look at your face and make great selections for you therefore saving time.
The new person, Bleu, was very helpful. However, the union selection of frames was poor. The nonunion frame selection was also poor. The old place had a great selection and I often used just purchase nicer name brand frames at a great discount. Also the office/​retail space looked run down.
The frames were completely covered by my union plan and the add-​ons bought the total price to a reasonable amount.
This will be the last time I go to this place.
I will go to my own eye doctor, get a Rx and go to another participating location.