Eyeco Vision Optometry

I’ve been coming here for 2 years and the staff is awesome. They’re always on time and super friendly.
They have 2 locations: here and in Williamsburg so don’t expect the optometrist to be available 5 days a week.

I had a great experience at this neighborhood spot! Needing new ligher weight frames I visited about 5 other places, and when you shop around and compare side by side, you quickly learn the pros and cons of each optician. I found the staff at Eyeco attentive, knowledgable and friendly, and the selection of frames to have a wide variety of cool materials and current styles. I only needed frames this time, because I have an existing relationship with a different optician. Eyeco accommodated me and my insurance with excellent service and without question. I would highly recommend Eyeco and I will go back!

I came here looking for sunglasses so I can’t comment on the Dr. or their eyeglasses. But the man who helped me (I don’t know his name!) was extremely patient and honest with me while I tried on half the sunglasses in the store (during two separate occasions). I ended up with an awesome pair with his help and would definitely recommend them!

It’s a cute neighborhood shop, and I came in to get my sunglasses fixed. I ended up with excellent free service, and would come back when I need a new eye exam, etc.
Way back, I lost the screw holding the right arm on, and I hacked a makeshift paper clip with needle nose pliers and forgot it for a while (I would say Macgyver’d, but it didn’t look very pretty). Saw this place in the neighborhood, and asked about repairs at closing on Mother’s Day. The owner mentioned it would be $ 3 to replace the screw.
I came back the following Tuesday around 3pm, and there were already 3 other customers, with only two people (a couple, i believe) working the shop. The husband remembered me and mentioned it would probably be a 15 minute wait, so I decided to just sit and chill.
I haven’t gotten an eye exam here or anything, so I can’t speak to that part of it, but my visit was courteous and great. A couple customers were a little impatient, and the couple had a little difficulty handling so many people at once, but they were trying.
While one customer (who was looking for her two kids) browsed, the husband tried a few different screws for my sunglasses. Before he found the perfect fit, the customer with kids needed a little more hand-​holding and wanted him to recommend some pairs. So he apologized and offered me the almost-​good-​as-​new repair for free, and went to help the customer.
It was much better than what I had kinda MacGyver’d, and the repair would’ve been cheap anyway.
I’ll come back for other needs. Just plan accordingly if you’re in a hurry.

To be fair to the other reviewers, I did not get an eye exam here. I went to my doctor in Fort Greene for my usual exam and went to Eyeco because of their superior selection of frames. I had a wholly positive experience, but it was limited to shopping for frames.
I originally went in with my husband to help him pick out frames and we were helped by one of the sales people (whose name I am ashamed to say I forget!). He was attentive and gave thoughtful, honest feedback about the style of frames, but also incorporated fit considerations (too narrow, too tight on the bridge) that we did not originally think of. I was impressed enough with his patience and professionalism that I went back a week later to pick out frames for myself. That time, we worked with Ken, who was equally helpful and pulled a pair of frames that I never would have picked out for myself (but ultimately loved and chose).
Overall, we loved the selection and had a great experience with the service. I don’t think that should negate the other negative reviews, which seem to pertain to one particular sales person and the doctor, but is hopefully helpful in figuring out whether the store deserves a shot for frames. We hadn’t read the Unilocal reviews before going (just strolled in off the street), but, had we, I think we would have been scared off without even trying! I’m glad we went in.
Hope this review is helpful!

I totally hear the complaints about the rude/​brusque Dr that works there. I have had similar experiences to other reviewers and a few years ago actually wrote a letter of complaint about her (an act our of anger that i have only done several times in my life).
The problem is that there are few places that take my «Spectera» insurance — and the few places happen to be Pearl & Cohens (not sure if you have been to a Pearl/​Cohens recently — but let me tell you — it’s sliiiiiim pickins). So it’s the selection of frames that has brought me back to Eyeco after being so royally pissed off by them. And that’s it. Temper the customer service expectations (although this weekend while eye glass shopping in there had a somewhat decent experience with the salesclerk and Dr both — a pleasant surprise.)

Absolutely loved my experience here. I am very picky when it comes to sunglasses and an employee actually took the time to make sure I picked the perfect pair. They have a great selection. I will be back again

ANGER. RAGE.
Sorry to make my re-​appearance in such a fashion, but this place calls for it.
I came here before Thanksgiving, on one of the two/​three days the Dr. was in so that I could take advantage of my new eye insurance.
The Doctor checked my eyes and commented on my vision being different in each eye– I told her that since I was younger my prescription had been the same in each. She seemed to brush me off, scribbled something on a sheet, and sent me on my way (after I paid my $ 225 fee for my glasses and exam).
Two weeks later I received my glasses. I put them on and it was like looking through a fishbow. I thought maybe it was just me not being used to wearing glasses, so I attempted to wear them for a day at work. Headache ensued.
I returned to the store with my glasses after about a week. I told them the problem and was greeted with total attitude. They gave me another eye test and the doctor says «OH! Whoops, I wrote 7 instead of 2» as if it were no big deal. I was told that it’d be fixed and would take another week.
It’s January 7^th. I STILL do not have my glasses. I stopped in again recently and apparently, they sent out for new, pre-​cut lenses, those didn’t fit so they were sent back again. I was told they’d be in by the beginning of this week. Now, it’s the end of the week and I still haven’t gotten a call. They tried to blame the process on my insurance company, but THEY made the mistake in the first place, then THEY decided to ask for pre-​cut lenses instead of cutting them on their own in the store.
This whole situation is unacceptable and they have been completely unapologetic. I always try to shop locally, but when local places act this way they make it pretty difficult.

yea, boo.
Went in to find new glasses today and within 5 minutes the guy lost interest and walked away from me. The glasses are pretty expensive so customer service should reflect that… but it definitely didn’t.
boo.

Went with my man to try to find glasses (this is one of the only places in the area that takes our insurance). Saleswoman who was helping us had a very short attention span and after taking out a pair of glasses for us, would go back to the counter to shuffle papers or make a phone call. Had to call her over a dozen times. After we looked at each pair she shoved them back in the case, so we couldn’t remember which we liked, which we had tried on, etc. We finally gave up and left. Very frustrating.
Note: The only other review for this place on Citysearch also talks about how «handsome» «Aaron» is. Probably his friends: /

I hate my eyes and my eyes hate me. They need glasses and I don’t give them any. It’s a tenuous relationship to say the least.
The last time I visited any eye-​related establishment was a Lenscrafters, so coming here was like the first time I discovered Nutella… Life. Changing.
Yes. It changed my life.
For 50 bucks they checked to see how fubar’d my eyes were. And for $ 250 I got a pair of super CUTE frames. This is where my life changed — stepping out onto the street I could SEE — at night no less! No longer will have to walk right up to street signs to see if I’m going the right way. No longer will I have to squint to see if the guy on the subway is cute or not (who invariably IS cute but avoids me because I’m the weird squinty girl who stares.) And no longer will my judgment be questioned — because I have glasses, dammit!
I can’t say if they offer this keen life-​changing experience for everyone, but with the super helpful staff, plethora of glasses, and reasonable prices I say it’s worth a visit.

Eyeco may look like a small space, but don’t be fooled, their glasses selection is HUGE.
Aaron is wonderful. He worked with me as I tried on nearly half of of the pairs in the store, and offered me honest style suggestions and feedback. The pair that I chose in the end was actually his suggestion. I couldn’t be more thrilled with my new specs!
As a bonus, they took my vision plan, so my killer new Prada frames wound up being hella-​cheap!

They’re nice and accept my insurance. They have a good amount of frames. Aaron was very helpful and handsome so I trust his opinion on the frames we picked =0)
+ Open pretty late, good for after work visits.