Duane Reade

Called them just now. They picked up and hung up.
Oh, and their staff (except for one person) all have an attitude.

Since the renovation I feel as if this store mad a complete turn around even down to the employees. It’s brightly colored, aisles signs are easily displayed and the best part are three Chase ATMs

They have massive shades of foundation unlike 90% of these DR’s. It’s smack dab in the middle of a high traffic area. I’ve never had a problem shopping here. The lines are long and move quickly. Better than the one in my area.

Witness the utter gentrification of Downtown Brooklyn. This used to be a dingy, poorly laid out Duane Read. Now… it’s bright and shinny and full of white people!
My only quibble is that the prepared food is on the opposite side of the store from the refrigerated drink and food aisle. Seems odd, but it is near the coffee station. I know this isn’t 7 Eleven, but if you’re going to sell grilled paninis, it would be nice to have a microwave to warm them up in. It’s not like there are any bums in Fulton Mall anymore who might warm up their socks in it. Then again, all the nannies might take it over warming up baby bottles.
This location is 24 hours and right by the subway so it’s convenient as all heck. Overall they did a great job on the renovations. But I kinda miss the ghetto Fulton Mall. Where am I going to buy mix tapes now???

Well stock store, open 24 hours

Always come to this place. Love that they renovated and made it even bigger plus new sections. Always have way im lookin for.

I have always been a Duane Reade customer. I never understood why this particular location is often under renovation. The place is pretty okay, depending on the time you visit. I have been stuck on the line and it has barely moved. It’s worse when other customers and I are hoping to run in and grab something before our bus shows up. Their check-​out speed makes us often second guess and walk away empty-​handed. I love to bargain hunt so I do compare the prices and sadly Duane Reade doesn’t always win. I’m still trying to figure out when I will see the actual benefits of my points card. I don’t even know what happened to the points I earned on the previous card. I just don’t get it. The purchase of the chain by Walgreens has turned things upside down. Happy for the facelift but I think that’s all there is.

It’s ok the products are somewhat pricey. I paid 13 bucks for a six pack of corona beer. Thats robbery and they know it. I only go there when I need something quick and I’m in the area.

Didn’t have what I needed, and ac wasn’t working. Its more expensive than the cvs a couple blocks away The only redeeming quality about this place is that its open 24 hours.

I’m a Duane Reade shopper. I’ve been to them all. Usually they are well organized and stocked. Sadly today, I had my first bad Duane Reade experience. I went in for a babyshower card. I located the row and walked up and down looking for the «baby» or «babyshower» section. Even the «Congratulations» section. I couldn’t find a card. I noticed about 3 boxes sitting at the end of the aisle marked American Greetings. Right in front of the many rows of Father’s Day cards (mind you, those were disorganized as well). I decided to scan each section carefully because in my mind there was NO way that they couldn’t have not ONE babyshower card. Well I found them. After about 10 minutes of looking. They were in the Get Well section. Now I know stores are hectic but it seemed like their disorganization had taken weeks to develop. I was thankful to find the card and managed to get a gift card as well and leave. The two stars are for the friendly cashier that took me right away and was very nice.
Duane Reade! You can do better!

Why is it always so hot in there??? Its disgusting. Anyways. if not on sale, items are wayyy overpriced. Just yesterday, I payed 5 (FIVE) dollars for a gallon of milk! You gotta be kidding me. I got jipped

This Duane Reade being open ²⁴⁄₇ saved my friend from having to walk like a broke ho on the stroll because her shoes were killing her and we had one more stop to make.
Shoutout to Dr. Scholls as well because the broke ho look is sooooo 2010.

This Duane Reade conveniently sits near Jay Street MetroTech A, C, and F train station where I needed a bottle of water to recover from a slight hangover with a fellow Unilocaler to ensure my safety. (Thank you Nga C.)
Staff is somewhat attentive and efficient. Yet this particular Duane Reade store #14 128 operates ²⁴⁄₇. I always find every Duane Reade hosting a eternity of long bread lines to check out and two cashiers to man the fort.

24 hour pharmacy, I wasn’t expecting anything elegant. Perfect for getting anything when you are in a bind at weird hours of the morning.

I hate this Duane Reade location! The only reason I ever come here is that it is one of the few stores that is 24 hours. I run on over to this spot if I need some quick hair products for the next morning or little things like cereal.
I’m just not a fan of this location because the staff is loud and rowdy and have no clue where any of their products are. I asked the one chick where the cereal was, her response «Uhhhh, psshhtt IDK, check some of the food isles or something.» Um, ok dumbass. Ugh, I hate incompetent employees! Don’t hate because you’re a cashier at DR near ghetto Fulton. So don’t blame me for your life choices. And this wasn’t only a one time thing, all their employees are less then unhelpful every single day, especially the night shift people.
If you can get your hands on a different Duane Reade location, definitely go there! This one sucks and it’s dirty and the staff barely passed the 7^th grade.

Please do not use the pharmacy here. It’s busy and you’d think the reason is that it’s good. It’s not. I have been here four times with very simple, standard requests. Each time turned out to be difficult. One time my insurance needed preauthorization. They didn’t call me (why do you ask for my phone number then) and when I went to pick it up, they couldn’t even find my prescription to tell me what had gone wrong. They file things haphazardly and so they can’t find your prescription when you go to pick it up. You have to wait on a long line to get your prescription, get irritated because the cashiers are goofing off and not helping customers, and when you finally get to the front of the line they tell you there’s a problem and you have to go back to the order window and talk to the technician. So you go back to the technician and she doesn’t know what happened, can’t find you in the computer, blah blah blah.
I couldn’t believe it was so bad, which is why I kept going back. I really thought it was some kind of fluke. But it’s not. It’s just a badly run store. I’ve been going to Pathmark or Target now — do your regular shopping and get your prescription done at the same time. The techs there are attentive and make sure they have everything they need, and your orders are done when they say they will be done.

Ghetto with capital G. There is always a homeless guy eating ice-​cream or cookies. ONE CASHIER no matter how long the line is. Security guy who used to harass me is not there anymore, that’s improvement.

Haha, i dont even know why I decided to waste my time to review this store, but I had to do it to vent. Lol.
Well, first and foremost, never hold the door for anyone else, because nine times out of ten, no one will say thank you.
And if you want service, forget it.
They might as well have no one working there.
The cashiers are always in a bad mood, and this happens everytime. Either they aren’t getting paid well enough, or have some really depressing household issues.
But other than my usual boo hoo’s, they are ok.

I have found this Duane Reade to be infinitely better than most:
It is fairly clean.
The shelves are well-​stocked.
There are FOUR Chase ATMs, which minimizes wait-​time even though two are inevitably broken.
And although the checkout is often unbearably slow (even if there is nobody in line), there was an actual employee in one of the aisles, WAITING TO HELP!
She asked me if I needed help finding anything!
And when I asked, she even knew where it was!
Seriously!

The only reason this Duane Reade gets 2 stars is because a) I’m bored at work and obviously using my time effectively, and b) the Columbus Circle Duane Reade is the bane of my existence. When I ended up getting a new job in downtown Brooklyn, I knew I would have to find a new Duane Reade to loathe.
My Duane Reade shopping is very simple: walk in, grab energy drink (or soda), wait in line for 1200 years, and walk out annoyed. This particular Duane Reade doesn’t disappoint me in my expectations, but *sometimes* I only have to wait 500 years instead of the full 1200…