Chase Bank

The workers are all very nice. My only complaint is that the place is always so packed. You can be there a half hour for the most simple thing. All the customers move slower that turtles!

Worst chase in Brooklyn! Unbelievable. Whenever I’ve come into this branch they only have ever one teller on even though there is always a long line out the door. They seem to have enough staff so I don’t understand what the issue is. Three or four people are often sitting at teller windows but not taking customers. I really wish someone would do something about this branch as it’s the closest Chase to me but always takes at least 30 mins or more of my day just see someone.

worst branch ever!!!-on a friday at 3pm only one teller working-​all 5 windows that used to be open are now covered by a mural of the nyc skyline. they had 2 new machines indoors that no one knew how to work, a clipboard to sign up to see a csr svc rep, a bunch of young guys in suits milling about offering to help people but unable to cause there was only one open teller. 2 handicapped people on line unable to get help because the alleged handicap window wasn’t open. people hanging out sitting on sofas waiting for god knows what (could have been homeless people no one would even have noticed) the place looked like a welfare office or penn station at rush hour. called chase to complain and wrote them a scathing email complaint as well but it seems from these prior complaints here on Unilocal this is an ongoing situation and nothing has been done or will be-​never again will i go to this branch

Went in 9:30 am, came out 10:10, horrible wait time, there was only 2 tellers there, with 22 people waiting…

This is perpetually the worst branch in Brooklyn — always a line, always understaffed, the sidewalk in front always dirty — don’t even try to go here on a Friday night. They often have 5 people behind the bulletproof glass teller windows and only one working — the only positives are the parking lot and being open on Sunday.

Got caught in a pickle when I lost my Debit Card on a Sunday, then I recalled their same day replacement commercial. My second Tada! moment was realizing this branch is open Sundays. I was in and out within 10 minutes. Great service, polite Gentlemen, big help…