Chase Bank

Chases biggest flaw is their high security level and their insane require guidelines.
I know 20+ people who have had their accounts shut down without any further explanation. They cut them a check for the remaining balance and tell them see ya later! or as they like to put it «due to certain activity we do not feel comfortable allowing you to continue to bank with us». Craziness!
My buddy works for chase in a high level position and tells me how strict they are at times when he is opening a simple account for a good clean cut customer and the screen will go blank and tell him to relay a message to the client saying that it will take 5 – 6 days to evaluate their account and confirm its set up.
Most banks pay to get someones business this bank makes you wait.
Anyways I have managed to keep one account open with them which is my wives which she gets direct deposit from work and we just use it for atm purposes. Hey imagine they were strict with Atm services as well.

I thought after all these years this branch would be different but still the same. That was the reason I left chase the first place but this time I’m not going to change bank again because of one branch so I figure this would be a good way to express my experience. This branch is the worst customer service I have ever experienced with any bank. Yes the initial greeting was smiley & friendly but the competency & cutesy of these people is totally unacceptable. As simple as cashing a few checks they are not willing to do for me. I have way enough money in there to cover what I need but they said you cannot cash checks here, they said why don’t you deposit them and then withdraw. Stupid if that’s what I wanted to do I wouldn’t ask you to cash for me the first place! They said there’s something on your account that doesn’t allow me to cash. Bullshit! They just don’t want to cash for me because I am not Russian! One time I went to withdraw they gave me a hard time as well. Seems like they love to take your money but when you want it they don’t want to give it. So I went to another branch on Coney Island Ave and the teller there was very friendly and helpful, she said of course you may cash your checks as long as you have money in your account to cover it and you do. Next time if they don’t cash it for you ask to speak to the manager. Well it might not make a difference because in this branch the manager is the same shit! If you want to bank with Chase which I do recommend, just don’t ever go to this branch on Ave Z & E 17^th street.