Bushwick Car Service

32 dollars to go from Bushwick to Penn Station on a Monday. The car is old and dusty and the seat has lost its cushion. Might as well have taken an über or lyft. Usually a better car gets you there. And you see the exact route to your destination.

This was my first time using this car service. I was pleased. They said they would come in 7 min and they came in 4 min. The driver was respectful and conversational. He did not over charge me to get to Flatbush.

Used Bushwick Car Service to & from LaGuardia airport. The service there was perfectly fine, except the car was approximately 10 minutes late.
The trip back from LaGuardia airport was TERRIFYING. Confirmed with the dispatcher that the fare would be $ 25, which it also states on the company’s website. The driver called me back to confirm that he would be at LGA in 15 minutes, however it was difficult to understand him because he only spoke broken English. When he arrived, he drove to the wrong terminal. When he finally arrived at the correct terminal to pick me up, his car was super jacked up. The dashboard was lit up saying it needed an oil change with a big bright «!». Needless to say, the car wasn’t exactly in tip-​top working condition. What made that worse was the reckless driving!
I question whether this driver legally has a license because I am thankful to be alive. He was weaving in and out of traffic and speeding in the left lane doing 65mph on the Jackie Robinson Highway (for anyone familiar with this roadway, its basically one big snakey highway of S curves.) Thought about asking him to slow down, but just hoped it would be over soon.
Once we pulled up to my apartment, after reading other Unilocal reviews who said that the drivers jack up the prices I made sure to get my luggage out of the trunk before paying him because he then demanded that the price was $ 30. I told him that the dispatcher quoted $ 25 and showed him the website but he proceeded to scream at me, and I ran away, just thankful I was still alive to share this Unilocal review with ya’ll.
Thumbs up for pricing, thumbs down if you want to live to take another vacation.

I honestly can’t think of anything negative. Last week was the first time I tried this cab service, after my car leaving me stranded.
They estimated a 5 minute arrival and he got there in 3 minutes. The driver was very polite, and got me to my destination on time. He also didn’t over charge for going to east Flatbush, which was a plus.

Upon arriving in New York, we Über’d our way to our destination. Our Airbnb host had suggested utilizing Bushwick Car Service but having had a few great experiences with Über in Dallas, we wanted to use it again in a different city.
For our departure we decided to use Bushwick Car Service. Our Airbnb host had again urged us to use it as we would have to connect a few subways and a bus and the time dedicated would be stressful.
We called the night before and verified the $ 25 flat rate advertised on their website. They asked for the time and location of pick up and hung up. I guess we were all set as they didn’t ask for a name or phone number.
About 10 minutes before their expected arrival, we headed downstairs to sit outside to wait. There was a lonely car waiting with a Bushwick Car Service magnet on it. It was impressive that they were early.
Upon closer inspection this car was beat! Dents and scrapes everywhere.
We waited to grab the attention of the driver, as she was preoccupied with her phone. She greeted us warmly and jumped out of the car. She was a small Hispanic woman who didn’t know much English. She opened the rear of the vehicle for us to throw our bags in. I’m sure she would have helped us heave our bags into the trunk had she not been trying to piece a panel back into its original place.
The car was musty. I would assume it is her daily driver. The rugs were beyond worn down. The car made a choking and grinding sound the entire trip to the airport.
We arrived safe and sound. (Bruh, New York drivers…) We exited the vehicle, she opened the rear of the vehicle and we retrieved our luggage. She just stood there, hesitantly without giving us a total cost so we handed her $ 25 in cash and went about our merry way. I don’t know if they accept credit cards. I surveyed the vehicle for a machine during the ride and I didn’t see anything.
The cost was fair. Similar to what we paid our Über driver upon our arrival but he had a way nicer vehicle. Take your chances, I’d say, but I probably won’t be utilizing them if ever in the area again.

This is the most horrible car service I ever had, the dispatcher was rude, miscalculated the fare and unprofessional. Can’t believe these people are still in business. When the car came to pick up the driver was eating and then waves his hands to come to car and eating and talking and asks the address again and raises the fare while eating and talking. And using navigation while eating and he was eating all the way Bensonhurst from bushwick and tells me to turn off my phone navigation because he wanted to horrible music. I am so happy with the car services we have at Bensonhurst and we still don’t appreciate them because we haven’t seen car services like this one ever. Do not ever go to the people.

Good car service for the area.
In the times of UBER and lyft, this service is pretty reliable in charging you a flat rate to the airport. I would prefer to ride with them because they do not overcharge. Just make sure you look at the fares online before you call.

I’m surprised to see an overall rating of 2 stars. After over a year of calling these guys at least once a week, I found that the overall consistency (7 to 10 mins to my door) and experience with their drivers (respectful with clean cars) warrant my 5 Star review. Often I place reservations online too for rides to the airport and rarely do I have to follow up. People need to understand that there will be that time when weather is bad or the wait is longer than usual but it’s a one off time and take it from someone who used them all the time, they are still the first car service that I call, plus way cheaper than Über.

I used your service for years but twice now the same creep has tried to make me sit in the front seat of his car while sexually harassing me about my personal life. I will never use this service again. It’s a shame after 7 years. Screen your drivers.

I don’t even understand the hate. These guys are amazing. I have very early wake up calls sometimes and book these guys the night before for the next morning, they are always there early waiting on me. Prompt, polite, and accommodating.
Recently moved from Bushwick to south Brooklyn and didn’t have much stuff. So they got me a minivan with seats that magically fold into the floor, making it an enclosed flatbed which is great because it was raining. Very affordable pricing.
Will miss this car service.

I had called the night before my flight for a car at 6am. I was sitting inside my apartment with my luggage (I only live on the 1^st floor) waiting for the usual phone call to let me know the car is waiting outside. About 5 after 6am I decide to just go outside and wait. At 10 after I call to make sure they have a car coming.
«The car is outside.» That’s the first thing the guy who answers my call says. No hello, no good morning. I tell him NO, I’m standing right outside my apartment and there is no car. I didn’t get a phone call and I see no car. He insists that the car is there, so I ask if the driver can give a wave or stand up or something to let me know where he is? The dispatcher says hold on and then hangs up on me. I finally spot a car up the street and as I approach, the driver finally gets out. He doesn’t even say anything and I have to verify myself that he’s from Bushwick Car Service.
We get to the airport fairly quickly so I’m planning on tipping nicely since the pickup problem wasn’t necessarily the driver’s fault. However he tries to overcharge me at $ 35 when I confirmed the night before that the flat rate from Bushwick to JFK was $ 30. Kind of shady. I think he was angry that I spoke up about the price because he dropped me off well away from the curb and did not help me with my bag.
I’ve used Bushwick Car Service twice before and they’ve been great, but unfortunately my experience this morning will make me think twice about using them again.

These guys are awful. You are told by the dispatcher you’re going to have a car at your door in 7 min. Expect to wait 20 – 30 min. This has happened to me MANY times, and I’m sick of the crappy customer service the dispatchers give you. If you call them to check on your car’s status, you’ll just be put on hold until you hang up. Very poorly run business.
If you have any other options, go with them.

SO, i never ordered this cab. I ordered one from another car service and this guy from THIS car service shows up and tells me he’s my cab. so I get in, whatever right? its a cab i just needed to get home. He drops me off and takes off with my phone.
Like seriously?! and why does this car service have immigrants working for them who DONT EVEN SPEAK A DROP OF ENGLISH.
fuck u guys for not finding the guy, or even trying to HELP me find my phone. because none of ur fucking workers know english! smh.

I read these reviews thinking it wouldn’t be that bad… and it was! Avoid at all costs! I asked them days in advance if they took AMEX. They emailed no problem, just leave a note in your online reservation, which I did, and that they would send a car with a credit card machine. And what happened? The day of, not only did they not send a car with a machine, but when I was told by the driver I had to pay by card, he made me call them and they denied even taking AMEX at all, even over the phone, after saying it wouldn’t be a problem! After I told them I wouldn’t be using their service again, the lady hung up me. What great customer service. What a scam. These people should not be in business. Join me in boycotting their service to the fine people of Bushwick. I wish I could give NO STARS.

The kind of driver you get is either a hit or miss, usually a miss, which baffles me because don’t you want a good tip?!
I dread calling the dispatcher since they’re fairly rude the majority of the time. I always have to be prepared to speak fast otherwise you have to call back because they basically hang up on you after you provide your address. Regardless of your location, it’s always «5 minutes» which is hardly ever the case.
Be sure to let them know if you’re traveling with a pet or paying with a credit card since only certain cars/​drivers can accommodate this ($ 2 pet fee and $ 1 credit card fee).
Most of the drivers are Spanish speakers so it may be difficult to communicate at times.

The prime example a TERRIBLE Brooklyn car service… rarely on time and when you do call some angry Hispanic lady will say «5 minutes» and just hang up the phone on you. Sloppy and rude. I’ve been late to several appointments because of this awful business telling «5 minutes» and never showing. When you call back they will recognize your voice and just hang up the phone. Shameful.
I live less that a block a way from the offices of this business and it is STILL impossible to determine when or even IF they will show but no matter what someone will tell you «5 minutes»
Do yourself a favor and save your money for one of the many other services that provide the same low costs but are courteous and truthful with their customers.
I hope Über closes this place down.

The worst!
Dispatch tells me one price but when we get to the location the driver tells me a price almost double the quoted price. The driver calls dispatch and asks him why I was quoted a price of $ 18 not $ 34 and dispatch hangs up on him. The driver was apologetic but since I was already late for class and had no time to spend fighting the ridiculous increase, I had no choice but to pay. Call a more honorable place. Too bad there aren’t’ many in Bushwick.

Always prompt, always friendly. Couldn’t really ask for more.
It’s also like twice as cheap as taking a yellow cab if you’re going to the airport. Would highly recommend to anyone.
Don’t try to plan a pickup. Just call them 10 minutes before you need to be picked up and they’ll be there.

«Five minutes.» and Bushwick is at your door honking impatiently after 90 seconds.
«Seven minutes.» and they won’t show up at all.
I’ve been using Bushwick for years so I can confidently say I have an unbiased opinion of the company. I have had multiple cab drivers who’s conduct was on the verge of sexual harassment or just straight up bad drivers — Running red lights, screaming at pedestrians, nearly hitting cyclists, texting while driving… Ugh. The cars are typically in poor condition and they’ll always try to squeeze extra money out of you. Fenix Car Service is my neighborhood choice.

Im disgusted with this business. Tell me how a few minutes after the cab driver pulled up, two ratchet girls on the street run towards the car like a bunch of vultures trying to get into the car that I CALLED. The cab driver who hardly spoke english and had no guts mumbled to the girl «she call first» and yet he still let her sit in the car while another one pushed me out the way ready to throw a punch. Instead of standing up for the customer who called and stopping the altercation he drove off with that girl. I called the dispatcher in disbelief, she said she was gonna send another car. I waited around like a fool for almost 20 mins, obviously she didnt care and probably lied to me. If they think ill ever use them again they are mistaken, matter of fact i wouldnt mind reporting them to BBB.