Brighton Collision

I was parked right next to their shop and found my car this morning with dead battery, turns out I left the inside light on for the weekend. Anthony was very nice to jump start me at no charge at all. Thank you for your help!
I also had my previous car fixed here. I had a small accident and the passenger door wouldn’t open. I wasn’t ready to do real repairs. So they again, were very kind to do a temp fix — screwed in the bumper to hold in place and fixed the door to open — didn’t charge much either.

I just want to add it’s been over a year since I had them steal 1500 from me and every time I look at my car a I feel hatred and disgust for the cheap job they did. The paint chips off in chunks and I heard that they didn’t do the right prep work before painting my car. Very pissed. Do not go here unless you have money and time to waste

Just got my car back two days ago and all I have to say is stay out of this shop. They repainted my rear bumper and when I had the chance to look closely at the paint job, there are over runs, over sprays, dusts in the paint and worst of all there are bunch of areas that they missed when they painted the bumper. They painted the bumper with the lights on the bumper and so there are paint sprays on the light housing, I mean who paints a bumper without having all the parts removed? I don’t even want to bring it back for them to fix it right because I know it will not be better but worst. they will tell new customers that they will do a perfect job with the work and have you not worry about anything, they will show you that they do high end cars like BMWs and Mercedes and all I have to say is that they do shitty work, so do yourself a favor stay out of this shop otherwise you will regret it.

The owner of Brighton Collision had someone call me in regards to my review, they ask if I take my review down, he said it was bad for his business, Yet didn’t ask to rectify what they did to my car’s.

My friend took his 63 Impala when he had an accident. They did a great job. I decided to take my 57 Belair to get painted. John and his crew did a great job. The car looks like it just came out of the showroom. You will not be disappointed if you bring your car here. JOE A

I must say this place did an impeccable job on my car! It looked brand new. Here’s my story:
I came out of class one day and found my car involved in an accident along with 5 other vehicles. You could only Image the look on my face! My brand new Hyuandai Elantra 2014 that wasn’t even a year old yet was destroyed! This was my first accident ever I cried my eyes out as I saw my poor baby destroyed. Brighton Collision was called by the cops. The people whom came to get the car were like vultures and tried snatching my keys out of my hands more than once. I was not to pleased with that. But one of them took the time to talk to me, he saw how destroyed I was and how angry I had become with his coworker and was refusing to give them my keys. He told me all about Jack the owner And how they could help. So I finally handed over my keys and then an hour later I received a call from Jack he seemed concerned and was willing to help! So I felt more secure.
Pros: They fixed my car up nicely it looks brand new and runs smoothly !!! They also vacuumed the car for me which was good news :)
Cons: The receptionist is kind of rude When I called to check on my car. They also weren’t willing to hold the car for me one more day. But my dad was able to pick it up so it worked out.
I will definitely recommend this place! Jack is your guy to see. He showed me around the shop and just made me feel like my car was in good hands! They did an amazing job.
Someone else mentioned a change in the frame of the plates they changed mines in the back but that’s okay I guess mine was messed up so they replaced mine.

I had a great experience here. The staff was nice and the work was done to perfection. They made the beginnings of a horrible experience to an easy smooth one. I would definitely recommend Brighten Collisions to everyone.

I use to like in Brooklyn now like out in Suffolk county NY I’m 44 years old got my drivers license when I was 17 years old I’ve been using Brighton collision since then issues always solve yes you’ll find problems on things but brighton collection always took care of the staff is friendly nice big shop I think John is a honest genuine guy who’s been doing it since I’m a child, I tried using of the collision shops in my last accident not to come out to Brooklyn and all boy what a mistake I wish I would’ve drove to Brooklyn to see John at brighton collection. And yes I would recommend friends family whoever to brighton collection definitely five stars even if he told my car is done on Tuesday as Don the next Tuesday I’m glad I have the job done right the first time and not keep going back on the places

i had a quick nice experience with this repair shop. they promised the date and time of when my vehicle would be done and did excellent craftsmanship work

This would be my first encounter with Brighton Collision after a terrible accident that left my 2014 vehicle severely damaged. While I have no complaints in regards to the body work and turn-​around time for the repairs to be done, I am disappointed by a minor detail due to negligence on their part that could have resulted in a bad accident. While there’s always the possibility of residual defects after a bad accident I didn’t expect to have my car lose power while I’m driving on numerous occasions. I initially blamed the dealership where I got the car from as I only had the car a few short months prior to having it be involved in an accident but after I went through a diagnostic it was made known to me that someone at Brighton forgot to ensure everything was in working order. What’s worse was the lack of concern from one of the staff members at Brighton when I informed him. It may have been a minor detail to be corrected but the fact that my car would briefly shut down as I was driving on the highway, turning, idling, etc scared me and I’m glad an accident didn’t result because of it.

I have came back many times to hear guys. From my first accident which found me this place. I suggested and recommended many people here! Even with me living in Staten Island. I still went out of my way to come here. There is a built of trust behind them. And that what keeps me coming back. Friendly staff no matter the issues. I will keep recommending these guys!

I don’t know why some of the other reviewers had a negative experience with Brighton. But I brought my car in to get it de-​dinged before returning it at the end of my lease. I was given an estimate and brought my car in a few days later. The work was as promised. The price was as promised. I would recommend Brighton Collision without hesitation.

I can’t emphasize how little I would recommended these guys.
Dealing with them has been one of the most unnerving and expensive errors of my life.
After an accident, they were called by the police to tow the car.
They convinced me to let them do the repair and they would waive the tow fee.
I was frazzled and accepted, it seemed easier and they were very nice. At first.
After keeping me in the darks for months longer then they initially promised, not returning my calls, they finally gave back the car with over half a dozen obvious problems.
Thereafer, I had to bring the car back over a dozen times to fix more obvious obvious problems, like the steering wheel not being straight by 45 degrees, or they would create new damage, like putting a hole in my speaker, then acting like they were doing a favor by replacing it with a slightly mismatched junkyard part.
So I would have to go back and forth to their garage, over a dozen times and at no small expense. Every time I went back they would promise it would be ready in 20 minutes, and I’d have to leave hours later because it was still not ready.
Now it’s been almost a year later, and I am still having problems. I recently had over a $ 1000 of work to do to the car, mostly because it turns out Brighton installed the wrong part. The door they replaced is not airtight.
I am so averse to dealing with these guys that I’ll just take the loss.

They also steal your cars away from you if you cannot see what their intensions are:
I live right in the back of their collision facility. On 5÷23÷13, I parked my car at 6 o’clock in the morning across the side street across from my house. I returned at 11 o’clock and saw a bunch trash that I though was not from my car. I asked everybody around that I saw if something happened and I could not get anyone to speak to me to tell me what occurred. Finally I found a woman who works as an aide or nurse walking with her client. She said that there was a very bad accident with three cars one turned on the sidewalk. The women would not tell me her name or address and she was walked off with her client. The one thing she wanted me to do was to call 911 to find out what had happened. I did so, and was referred to the 62^nd precinct. On my arrival I was not consoled to learn that my car was involved with a hit and run, also, people there had no further information to give but the report listing my car and another car. A policeman gave me the wrong address, I walked to this address: Brighton Enterprises, Inc., 2750 Stillwell Avenue, Brooklyn, NY 11 224. This person was very hesitating to tell me where my car was. I saw a car that was at the scene and let him know that this was not my car. He finally made a telephone call and said my car was at: 1672 McDonald Avenue, Brooklyn, NY 11 230. This location is in the back of the house where I live. By the time that I got to get over to where the car was I was crazed and very confused, because I walked all over Brooklyn, NY without any notion or reason why my car was put in the back of the house where I live and was sent on a while goose chase by the 62^nd precinct. An unfamiliar person at this place had his phone talking to someone before he would speak to me. He looked scared and told me the police picked up my car, because there was a hit and run by a truck driver on my car and someone stole the bumper. I took my belongings out he asked about insurance and what he could do. I told him I had liability and he said that he could not do anything. The receptionist or secretary said I have to pay her $ 145.00 for the tow by the police. Then she said this was a storage facility that costs $ 28 dollars a day plus tax. Next, I asked her how much will it cost to pick the car up tomorrow and she decided to tell me to pick the car up Monday and bring $ 145 plus $ 28 dollars a day and tax. They do not give any documents to you explaining anything. I brought the money over to her and she came up with another con. She saw my money in my hand, ask me if I was ready for the car; I said not really. Then she was very nice and convincing, she said «why don’t you come back and pick the car up when you are ready. I received and answered a notice from the DMV. A woman from the DMV wanted to know about insurance and who picked my car up. If I did not have insurance, they wanted me to turn in my plates that were still on the car at the so called storage place. I told the female DMV staff member that it was the police. She asked was the car still there and I told her yes. Then she gave me a form to give to the storage place to waive fees, due to the fact that the police picked up the car. This time I went back to have the storage place help me fill out the form the DMV gave me and the Receptionist/​Secretary was very nasty talking to me. She yelled «I don’t have to help you fill out anything and Nissan called and is picking up your car today and taking it away because you abandoned your car!» I told her I do not owe Nissan any money. And I asked to speak to her boss, she said he is not here. I offered to wait and she proceeded to tell me that he is not in today for me to give her my telephone number and he will call me tomorrow 7÷17÷13 in the morning. Then she asked to see the form that the DMV gave me and she said that she was not signing it; but she will make a copy of it and place it in the file. I asked her to give me the telephone number of the people that were coming to pick up my car and she told me she does not remember anything. She began to play games and was acting as if I was giving her a difficult time when I only wanted her to help me fill out my form from the DMV. I did not get any call from her boss, so her statement makes her out as a liar. How cunning this woman is, do not ever do business with her, in fact avoid them there, because they will set you up to have your car impounded when you think you are doing business with a car storage company. I wish that I had read more reviews on this company. Now, also to top it off, I have a notice of lien and sale from this company to auction off my car and total amount due $ 1,593.00. This is not a real storage company, they will con you if you do not know, it is a police impound, beware of them. I could have put my car in a real storage company for way less money for the month. Con Artists/​Scam!

I’ve spent a good part of my life driving a car. A few months ago, I was caught in a minor collision where the driver behind me was looking at a hipster on the side of street, sitting in an abandoned piece of furniture, and *bam* she hit me. True story.
So she told me to go to this collision repair center. I experienced some of the worst service professionals ever. Here’s a list of crying disappointments:
1. I brought my car in. The main man surveyed it and while we were walking around the car, I asked him the price to fix it. He would not talk about anything. Until we walked inside his office and he firmly closed his heavy metal door. At this point, he would not tell me a price and said he would get back to me. The fact that he would only talk with a locked door was *creepy* and secondly, there was something shady about not being able to tell me a price.
2. I asked if they could finish the work a day early (Tuesday). They said no. However, they called me back that same day and said they could. Awesome! I called on Tuesday morning to confirm they told me 3pm. I took the train all the way out and at 2:45pm, they called to tell me that it wasn’t ready that day. WTF? I just got off the train and they just thought to give me a ring?
3. I took the train AGAIN out there on Wednesday to pick up my car. When I got home, they had affixed some UGLY license plate frames that advertised their location. They didn’t even ask if they could put these on! I had to take these off and throw them in the trash with other garbage.
4. Six months later, the paint on the bumpers show signs of cracking. I don’t know what they used but it definitely was not quality.
Seriously unprofessional and I hope to never go back.

This is the worst place I have ever dealt with. AVOID AVOID AVOID!!!
They are rude and unprofessional. When the work on my car was done, I looked at the exterior and it appeared to be fine but I failed to check inside the trunk. After a few days passed by, I went to open my trunk. To my surprise I found a great big pile of a mess. The fabric/​material was flipped and rolled up, the spare wheel compartment was exposed, and the plastic cover of the wheel compartment was laying on top of the rolled up fabric. The rubber trim of the trunk was hanging loosely, nothing was returned to original condition. Rather than dealing with these morons, I spent half an hour fixing up the trunk. This place is a joke. Stay away, you’ll save yourself much aggravation.