Brick & Mortar

I normally dread the apartment search. My experience at Brick & Mortar was different. It is a rare company that values customer service and forming a relationship not just making a quick sale. Romy was incredibly professional, personable and patient. She knew exactly what I was looking for and found me an apartment that I love!

We had a great outcome selling our restaurant this year and it was all do to Philia. We had our sale stall for several months with another brokerage firm when we were contacted by philia. Within a couple months we were planning our closing.

Wow, a true example of diligence and professionalism! My partner Kawana Jefferson and I, worked with Phillia and Claire on our project… They were the most amazing down to earth realtors with a true understanding of their clients needs. Without their help we could not foresee opening Sweet Brooklyn bar and grill at 608 Nostrand Ave, Brooklyn ny 11 216 formally known as NoBar, through such a seamless process.

Inga and Jason are true miracle workers and wonderful persons to work with. They supported us (newcomers to the city and NY housing market) literally from arrival our to lease signature, quickly understood what we were looking for, presented only suitable apartments, were super quick in responding to messages, and helped negotiate and find solutions in terms of lease requirements (which, if you are employed by an International Organization, can be crucial). Great support, as well as knowledgeable and pleasant contacts to help you find your home. We managed to do so within less than one week!

After 7 years in the same apt, I was anxious about finding a new place — but Charles @ Brick and Mortar was so helpful in my search. Incredibly responsive, accommodating and accessible. Highly recommend Brick & Mortar for great finds in BK!

Karyn was wonderful. We were dreading searching for an apartment as we have recently relocated from Australia and lack credit ratings and so on. She guided us through the process and was friendly and realistic. We found a place with which we are thrilled and signed the lease within a week of the beginning of the entire process. We couldn’t recommend her more highly.

I can’t say enough good things about working with Rolan and having B&M find tenants for my place in Greenpoint. I had worked with 2 other agents for 4 months trying to find a tenant for my stunning apartment and TWO DAYS into working with Brick & Mortar Rolan’s had an add up and one of his agents, Donald, brought by the first people to look at my place and BAM. Total life-​savers. And anyone can have good luck, but right away talking to Rolan put me at ease and he was a real joy to do business with – he remains calm, focused, focused on what I was asking for, very courteous, professional, very knowledgable about the North Brooklyn area and market and the industry, and gets the job done.

I had such a seamless and wonderful experience with Inga at B&M. I am in London, and contacted Brick and Mortar to rent out my apartment in Brooklyn — emailed on a Monday. Inga responded immediately, and throughout the week we worked out details, B&M took some amazing photos, and Inga scheduled showings for the weekend. Then by the next Monday (literally ONE WEEK), Inga had found a fantastic pair of tenants.
Should also add that I am working in London, was on holiday in Croatia with minimal internet access, and Inga coordinated the entire process back in New York. I couldn’t believe how easy it was.
The rest of the process of sending in the applications and signing rental agreements was no less efficient and professional, Inga was always very prompt with following up. There was a slight problem with clearing the rent check the first time round, but B&M next-​day mailed me a replacement check to London and sorted the issues.
Would highly recommend B&M!

Claire Vuillemot was the best real estate agent i have ever met hands down. not only was she punctual and super on top of everything that had to be done in terms of paperwork and lease info, but even before that when it came to finding a new apartment to live in she went above and beyond to make sure that the appropriate place was found for us. She kept me updated on progress with every step, always fast to get back to me and ready to answer any questions i had. She and everyone else i met at Brick and Mortar were kind and considerate. Overall, i will recommend them and will never be going to anyone else. Claire is the best!!!

Karyn is a genuinely kind and honest person. She found me an amazing apt at a reasonable price and the whole process was smooth as silk. Highly recommend.

As a renter in a supply-​constrained market such as NYC, you’re often relegated to dealing with the unscrupulous charlatans that seemingly pervade the brokerage business (not to mention having to pay the fees associated with doing so).
By way of contrast, working Jane Moriarty at Brick & Mortar couldn’t have been a more pleasant experience. She was honest and communicative from our first interaction all the way through to the lease signing, and has gone out of her way to help coordinate the move-​in process following that. If you find yourself looking for an apartment I highly recommend making Jane at Brick & Mortar your first call.

Phillia and team handled my rental quickly and effectively. She is responsive and ensured that the leasing process went smoothly. I look forward to working with Brick & Mortar again.

After so many bad experiences with brokers over the past decade and a half, I’ve come to accept them as a necessary evil but from my first emails with Ibrahym, I was so pleasantly surprised. Honestly, it was completely refreshing!
First, he responded immediately and while dealing with a property that was difficult to schedule viewing, he was respectful of my time and my motivation to find the right place quickly.
He has gone above and beyond what any broker has done for me. Any emails or texts that I sent, regardless of the time of day, were answered within a half hour at most but usually right away. He is professional, thoughtful and genuinely kind and super efficient. I worship at the alter of efficiency and dude is for real on point.
The first unit that we looked at with him was perfect but even though we were qualified for the place, the owners decided to change their mind on their pet policy last minute. It was a little heartbreaking but Ibrahym was so supportive and just genuinely nice to us through this process. I actually came to be grateful that we did not get it because I knew we’d find something better (an aside for people with animals, his support and attitude about my dogs not being welcome was genuine and appreciated).
He worked very hard to find listings in the incredibly specific area I was looking to stay within and sent several options everyday that were really right on. Continuing to represent us through other brokers’ listings and being honest about the realty business every step of the way. He helped me to avoid a few things that were a waste of my time and he was a solid sounding board. Having him with you while looking at places is a blessing, especially if you are doing it alone. He’s smart and fun to talk to.
100% He absolutely understands what his clients are looking for and I came to feel that he just got it. He got us. He had listened and understood what I wanted.
Above all, he was always fair and honest. For the first time, I felt no ill will regarding a brokers’ fee. He worked hard for it and deserves it. Couldn’t be more satisfied with Brick and Mortar or Ibrahym. Will definitely look to him again in the future!

Extremely pleased with their services. You must ask for Jane Moriarity. For lack of a better expression– she is always on her shit! Super efficient, incredibly helpful and she was always capable to put any concerns we had to rest. I’d recommend Jane to anyone I who is looking to find the right apartment. I’ve lived in NY for ten years and switched apartments many times and this is by far the smoothest this process has ever been.

Excellent apartment selection, beautiful web site and office facilities.
Karyn, our agent, was quite helpful, accommodating and responsive with all our questions and apartment hunt.
We were hooked with the first apartment Karyn showed us. The place was lovely, spacious, modern and included all the amenities we were looking for. Further, the apartment not only fit our budget but was well-​under. We couldn’t be happier with our find and Brick & Mortar made the search and process straight-​forward and simple.
Filling out the application was a breeze because Brick & Mortar lists all their requirements and forms online. Finding everything we needed to apply couldn’t have been easier. B&M is well organized and staffed with friendly professionals :)
Karyn is always happy and attentive to fulfill any questions we have.
I highly recommend their Real Estate Services! You can’t go wrong.
Its not everyday you find the apartment that seems perfect for you and good help in NYC is unfortunately rare – but much appreciated when it does come into play.

We found a great apartment listing online and got in touch with Jane Moriarty. She was very quick to respond and set up a time to view the apartment the following night, despite the listing having unusual viewing hours. We ended up submitting part of the application that night at 10:00pm and she was extremely communicative and friendly. The leasing process ended up being stress free and we couldn’t be happier with the apartment.
We would definitely work with Jane and Rolan again!

I’ve worked with Rolan and Brick and Mortar for 2 rounds of tenants. Can’t say enough about them. Rolan and his team plays many roles within the process that made finding a renter stress free for me. They advised me on timing for rentals as well as the current market. They took brilliant photos and videos to create wonderful ads for the place. Screened potential renters to find the best ones for the unit. I’ve worked with different brokers in the past but I cannot say enough about Rolan and the Brick and Mortar team. Cheers!!!

B&M is the place to go when you are new to an area, or just don’t have time to look for a legit apartment on your own. I came from out of town and was recommended that I contact Roland and his team– Jason and Charlie. The entire staff, including Ryan and Jane were great. I felt that my peace of mind and new home was the most important thing to them. I enjoyed getting to know the team on a personal level and the apt hunting was always fun!
Thanks B&M TEAM!

We found our dream apartment b/​c of Brick & Mortar and specifically b/​c of Jane Moriarity– I highly recommend this agent on your side.
We have lived in NYC for over a decade and know what a hassle the real estate landscape can be– how quickly reasonable apartments leave the market, the expense, and sometimes lack of character (especially in the new Williamsburg BK). Jane heard us, she understood exactly what we were looking for & didn’t just show us more expensive apartments to collect a higher commission, she WORKED for us & you could tell she was genuinely passionate about helping clients in their search.
We have found the most unique space in Greenpoint/​Williamsburg that I’ve ever been in, let alone resided in. A reasonable duplex with gorgeous cozy accents in a small neighborhood building. We are going to stay here for a long time to come & couldn’t be more thrilled to have worked with Brick & Mortar– and Jane especially.
Happy house hunting!

I came across these guys when I was looking at a Greenpoint apt they were showing. Rolan was just kicking off the business at this time, and he and his staff were a delight, especially after all the other dishonest brokers and apt-​fails we had to deal with. Rolan is knowledgeable, responsive, and just pleasant! We’ve lived in the same apt for almost 3 years now, but if we are ever looking to move or buy – Rolan and his team will be the first people we go to for the hunt.