B & B Linen Rental

Great service! Accomodating for last minute events. Prompt pick up. On Time.
We are happy campers!!!

The Turk Group,
owners of 3 catering companies and cater in over 100 halls and hotels.
We rate B&B and No1 for servicing our needs for 15 years as of this summer.
Customer service. A
Multiple deliveries when needed A
On time A
Large orders A
Large dirty pick ups A
Missing linen A…
Linen quality A
No Holes A
Sizing being Marked Correctly A
Variety of colors and Sizing A
Washing Our house custom Linen A
Last minute orders A :)
Answering Machine Service AAA

WORST CUSTOMER SERVICE EVER!!! And I didn’t even begin my order… I call, a guy answers the phone, and here is the 2 minute nightmare breakdown:
Yah, what?
I ask if it’s B and B Linen Rental
Yeah.
I was inquiring about your linens, I have an event on Sept. 20^th and need table linens… (His cell phone rings)
Hold on a minute, hold on (he’s having a full out conversation with someone else, then gets back on the phone with me)
Yeah, so, how many?
About 18 or so tables.
What kind? To the floor? What color?
I tell him my specs.
You picking them up or what?
Umm, no? Do you deliver? (Isn’t that sort of standard? Esp for big companies?)
I have a friend I would have given the job too, but he wont do this. I can do it as a favor. Normally I don’t but… so…
I waited to hear more.
So under 20 tables? No, can’t do it. Nope. I wont do it. It’s too small a job for me. It aint worth it. Not at all. You ain’t worth it.
Whats the word for when WOW = RUDE? B&B Linen Rental. Choose these guys if you hate the client and event you’re doing and you are looking for s sure-​fire way to ruin your rep. They lost a possibly long term HUGE CONTRACT with CUNY. Oh well.