Auto Zone

On a busy Sunday afternoon, had a terrific experience here. Very knowledgable, friendly helpful crew, staff member was able to point me directly to what I needed. Went above and beyond to make sure I was satisfied and left a very happy customer. My go to spot when I need help with my car.

Had one of the best customer service experiences at this auto zone. The manager went well above expectations to help get the right parts and ensure they were installed and fit properly. I don’t write a ton of reviews but I’m doing this one virtually immediately after because I strongly feel they deserve it.

I called to ask if they could put in my battery if I came to buy one. When I got there, they claimed to be too busy and handed me a wrench. When i asked if they could do it if i waited they told me «listen its been along day»
forget these guys.

I’ve been here twice out of necessity. I wouldn’t go here again if I could go somewhere else. Employees are slow and don’t pay attention. Some sketchy guy drives around the parking lot offering to paint scratches on peoples’ fenders.

Decent oil, lube, fluid, batteries and misc part selection. Employees are OK at best, usually very slow at check out (with 10 people in line) and not very knowledgable ‘off the book’. My parts store of last resort.

Just got crazy hustled in the parking lot. We said we didn’t have the money or the time to fix a ding today as we were getting into the car to leave & the next thing we knew there were holes being drilled in the car door & it was only going to cost $ 400 to fix them. Cash only. We didn’t have that much money but gave what we could just to get out of there. Now the door looks like it was plastered by a drunken toddler & we missed our appointment. Totally nuts.
If you absolutely must go here, get out of the parking lot fast. Before someone takes a drill to your door.
If you actually need a mechanic, go to Salerno Service Station. They’re honest & they know what they’re doing.

I just had a really great experience. Went in to replace my battery. They do replace for free. At first I thought I was going to have a hard time because the employee at first acted like he didn’t know if they replace for free and then his manager said teasingly «you know that answer to that question.» After that the service was great. We had a lot of fun talking about my car and he showed me how easy it is to replace the battery in my car — which I thought it was but wasn’t sure enough to do for the first time alone. They also suggested that the Rain-​x were the best wipers when I said I wanted to replace. I got $ 5 back for giving them my used battery. I would definitely go back. I’m sure it may depend on who is working that day but the crew I had was really good and did a good job of managing the line and a few customers at once.