Auto Palace Truck and Van Rentals

Truck was just fine. Ready on time; rates were reasonable, dropoff was easy, truck was clean, and attitudes were friendly. Didn’t use their moving services, just rented a truck. No surprises. Just what you want!

This has to be the worst moving company ever. Not only did they show up an hour and a half late, they then ridiculously overcharged me. When I called for a quote, he told me it would be between $ 150 and $ 200 to move a single bedroom. They wanted me to pay before they unloaded the truck at my new apartment (how can they charge an hourly rate before the work is even done?) and it was $ 400 because of various hidden fees. They charged $ 15 for tape when they only taped one thing. They made up their own tax and seriously overcharged for the van/​gas.
When I called the manager, he proceeded to scream and curse at me before hanging up. I was not even able to carry on a conversation with him about the bill. He was very rude, insulting, and not accommodating.
The movers themselves were very nice and they explained to me that they get the pricing and numbers from their boss, so the situation was completely out of their control.
Overall, I will advise everyone to stay away from this place, it will be a bigger headache than its worth. I will never use this company again and I strongly discourage anyone who may be thinking of using them to move.