Apollo Express Laundromat

Apollo is the worst, and it’s so much more expensive than any other option in the neighborhood. It’s not even clean. It just so happens that the walls are painted white, which I guess means clean to some people.
Washing: Yes, it’s open 24 hours, so you can do laundry at any time (if you don’t mind paying $ 5 or whatever it is for a finicky card). This is the sole selling point.*
Drop-​off service: Never tried as it’s offensively expensive.
Dry-​cleaning: After a month of giving me the runaround on a missing dress, they finally conceded it was lost and offered me store credit (10 x the value of the cleaning for the lost item). Fortunately, because the prices are exorbitant, this adds up to a nice pile of money. Unfortunately, it’s not a pile of money, but rather store credit at a place that lost my clothes.
* Even though it’s open 24/​7, the guy who works the night shift is just there to maintain the machines, so if you have any more complicated requests (like picking up dry cleaning and paying for it with the store credit you received after Apollo lost an item of clothing), forget about it.

Beware. This place ripped me off for $ 20 from that card machine. As if that wasn’t bad enough, the manager (blonde with short hair) was so nasty and unhelpful. There are just too many other laundromats in the neighborhood to put up with this crap.

This review is for dry cleaning only (I have not used their laundry service or machines).
I live down the block from Apollo and had previously accepted their *significantly* higher prices-​per-​item (e.g. $ 6 for a blouse, as opposed to $ 2.50 a block down at the place on the corner of Huron) in exchange for the convenience factor. Pricey, and somewhat slow (since dry cleaning is done off-​site) — OK, this is New York, par for the course, albeit leaving me feeling a bit ripped off. They are also cash-​only, which seems absurd when you are dropping off a load of dry cleaning that’s going to total more than $ 100 (easy to do with dresses costing over $ 10). But fine, just get it done, I need clean and pressed work clothes.
Recently, however, I hadn’t done dry cleaning in over a month, and I dropped off a huge load that ran me $ 240. I dropped off Saturday morning, explaining I needed most of the items for an international business trip for which I was leaving on Wednesday. They promised to have the items back on Tuesday.
I went to pick up Tuesday evening, after making a special trip to the bank to withdraw this large amount of cash, and NONE of my dry cleaning was ready as promised. Desperate to retrieve business attire for my trip, I waited for 30 minutes while the woman at the counter helped other customers, called the manager to complain about me, and generally did nothing to track down my clothes.
I was able to obtain some items late that night after multiple follow up calls, but FOUR ITEMS are still MISSING with no explanation, no communication regarding Apollo’s efforts to find them, no reimbursement, no apologies.
I will NEVER go here again, other than to continue following up on my missing clothes, since obviously Apollo has no plans to proactively address this issue.
I strongly urge you to bring your business to the place at the corner of Huron — please do yourself the favor of walking the extra block!

DO NOT DO BUSINESS HERE. THEY WILL LIE DIRECTLY TO YOUR FACE AND RUIN YOUR CLOTHES.
I’ve been using this place for the past few months, and I’ve taken care each time to separate out a small bag of things that absolutely cannot be dried.
I’ve never been given trouble about it before, but this past time I dealt with a younger girl who told me that they cannot hang or lay things out to dry — they just put it in the dryer on low. I questioned her on it, since I’d brought things that I’d specifically requested not to be dried, and I’d never been told the same thing.
The younger girl called over a red-​haired lady who I have dealt with before and gave me no trouble on the matter, and she told the young girl to write «DO NOT DRY» on the ticket. I watched her do it, but left feeling a little suspicious. I wondered if they just did it to placate me, and intended to dry the items anyway. I chose to give them the benefit of the doubt.
When I opened up my washed laundry today, I found to my horror that my favorite, irreplaceable mohair/​angora sweater, which I have never put in a dryer, had been dried. It is ruined. All of the other items which I specifically sorted and requested NOT be dried were also dried and are damaged permanently.

Do not use this place for dry cleaning! They lost mine (brand new, tailored clothes) and did not even seem to care. They did not even apologize for it! They just offered store credit, which did not cover the cost of the clothing that they lost. Absolutely terrible. Never again.

great that they are open ²⁴⁄₇ to do your own! BUT don’t let them wash and fold. gave this place a second chance and they put items in the dryer that I specifically asked then not to. boooo. they are right under my apt and i walk an extra block or 2 w laundry now just to go to a better spot (M&W).

Do not use these folks for dry cleaning or «shirts on a hanger» service. Past three orders have been days late, and the folks behind counter shrug their shoulders like they don’t know or care. It wasn’t always like this, but they recently changed vendors (they outsource these services) and the new people don’t seem to care at all that people need their clothes back.

only 24hour laundry spot in the ‘hood. Think im in love with the older man mario who works there at night! Hes so sweet, helpful, & always working! The man never sits down even at like 2am!

Great: This place is open 24 hours, brightly lit, the machines are fairly new, and the blonde woman working the counter sometimes is super nice and recognizes you after you’ve been in only a few times. The card system is super convenient and you won’t have to hoard quarters anymore.
Good: I’ve done both drop-​off and dry cleaning with them, and they have never lost or damaged any of my stuff. The turnaround time is quick, too.
Meh: There is an older man who works later at night who is v. grouchy. Sometimes it’s amusing, but his scolding gets old pretty quickly. Also, everything is cash-​only, which may be typical of NY laundromats but not great if you drop of 40 lbs of laundry. Everything is all around a little pricey too.
Overall: If you do your own laundry (I only include this caveat bc so many previous commenters had issues with damaged items when dropping off/​dry cleaning), this place is better than the other options in northern Greenpoint.

They must be the most expensive Laundromat in Greenpoint, but they are open 24 hours a day, it’s always clean in there, and all of the dryers are pretty new. I have been doing drop off with them for at least a year, and I’ve been pretty impressed with their level of service.

Do NOT use for dry cleaning. They seem to have lost my item, and they are more expensive than the actual dry cleaners down the block. Horrible experience with dry cleaning.
3 stars are for the good (albeit very expensive) drop off service, clean premises, and convenience to my place.
I use the machines too, and they are reliable and in good shape.

5 stars because you are the only place I can do laundry at 3am
Other than that, you do nothing for me.

You get both 1 and 5 stars for being completely schizophrenic.
You were able to get a stain out without charging extra, but the dry cleaning came in 3 days late.
I think you need to go back on your medication.

so the $ 30 alteration on the dress is completely uneven! i hate this place more than anything. i don’t even trust them to fix it. so annoyed. AND they lost my friend’s dress and are refusing to pay for it. NEVER GO HERE!

Washers are overpriced, and there are only 2 $ 5.89 washers.

Have been going here for a couple years now and never had a beef with them, but now I’m angry. A couple months ago I noticed that all our whites had yellow stains on them. It happened more than once and I realized it was from their dryers. Then, I dropped off a very expensive dress to be dry cleaned and when I went to pick it up it wasn’t there! I’ve been in every day for a week and the lady keeps giving me a run around. It’s not even the money, that dress is irreplaceable and was only worn twice. It’s bad enough that it is «missing», but they’re trying to dodge responsibility.
If you live in the neighborhood don’t go here. It’s expensive and the people that work there are a pain to deal with… and they’ll lose your stuff. There is another place one block down where it’s way cheaper.

i’m too lazy to do my own laundry. so i drop it off.
we just moved to the neighborhood and this place looked liked the most reputable and cleanest.
it’s also effing EXPENSIVE! like really expensive.
whatever. i’ll pay it. but sometimes i consider driving my shit over to Bushwick where i used to live. they’ll do it for almost half the price.

This is possibly the only 24-​hour laundromat in Greenpoint. It’s probably also the most modern one and one of the largest.
All machines are paid for by a special card you can recharge with bills… No more quarters! There are four sizes of washing machines, from a $ 1.89 to $ 5-​something. All are the front-​loading kind. There’s a huge wall of dryers (two sizes I believe).
There are also computers with internet access available for a fee. In the back are some pretty old-​school arcade games that look incredibly out of place in this 21^st century laundromat. Lastly, there’s a coffee vending machine.
There is also laundry service and dry cleaning available during the daytime. It appears you can drop of or pick up your laundry at anytime as the front counter is always staffed.
Simply having the convenience of doing your laundry whenever you want is the main draw of this place. All the additional features and the overall spotlessness of this establishment make it my choice for laundry.
I should also mention that you can always find a parking spot if you’re an evening or late-​night washer.