Adler Mayer M D

I needed an ENT. After checking reviews of local ENT doctor’s offices, Dr. Adler seemed to be one of the best possible choices. I called last Wednesday and was offered an appointment n Thursday. I took an appoinment on Monday. Today. The secretary asked for my insurance providers name & phone #. I gave it to her. she put me on hold, and told me they never heard of my insurance company. My insurance provider is a household name. It is not an HMO, but it is a name company that once offered small business & individual health plans. Mine goes back 30 years. I explained this to the woman. I told her that i can see any doctor in the U. S, and that my insurance pays 80%, i pay 20. after a certain yearly plateau, my insurance pays 100%. She said that will be fine then. I offered to provide the policy #, etc, and said, you can call ahead and get clearance. They will approve the visit so you know you will paid. Every doctor’s office does this the first time i come in. but she said I should just bring my card.
Today, i got to he appointment a little early as i am a new patient and have forms to fill out. The secretary took my insurance card, called some one else, and then told me that they do not take my insurance. I told her this was already discussed and related the conversation. The woman said I;m sorry, and i left without seeing the doctor and getting my issue treated.
If you need an ENT and want to go to a doctor that has a competent office, where the staff is not lazy and does their job, i do not think this office meets those minimal requirements. All the staff had to do was their job– call my insurance company and verify that they will pay the doctor’s claim.

After an extensive search for an ENT specialist I found Dr. Adler’s office. I called and they told me that the doctor is booked but I could come in and they’ll try to squeeze me in, which they did.
I didn’t have insurance, paying cash, and they charged me half of what the other offices quoted me (noiiice). After a short wait in their clean waiting room, the doctor saw me. He quickly diagnosed me, and didn’t try to up sell me or add other tests. He said I should be better in a week or so, which was on point.
Besides the doctor, the staff was very friendly and accommodating. They followed up to answer some questions. I’m glad to be the first to review the business, with hopefully more 5 star reviews coming.
Thanks Dr. Adler and friends!