Arrived in Minneapolis from London and needed a USSIM card. Popped into T-Mobile right after they opened for the day and was warmly greeted by the staff. I explained my situation and the representative didn’t grill me on if my phone was *actually* unlocked or not. She just simply believed me when I told her it was and that was nice. Previous attempts at buying a SIM card in the US have proven a far worse experience — I get it, unlocked phones are not common here. Anyway, the representative quickly went through the pay-as-you-go SIM options. Unfortunately, they didn’t offer a package that worked perfectly for me, so I had to buy a bigger/more expensive package that I wanted but it gets the job done. No complaints there.
Chris K.
Classificação do local: 1 Minneapolis, MN
This location is relatively new, but I much prefer the T-Mobile store in Maple Grove. The staff here at the Brooklyn Park location didn’t bother to acknowledge me when I walked in, nor were they very helpful when they did eventually ask me if I needed help. I hope an experience such as this isn’t the norm. When/if I visit this location again, I will update my review if anything changes. Based on my visit though, I’d recommend the Maple Grove T-Mobile over this store.