Richard A. Bartlett, MD

Should Lyly answer the phone, ask to speak to with someone competent and professional instead.

Stay away from this place and you will be happy you did. The front desk lost the copy of my insurance card 3 times and when I complained about it my surgery got canceled one week prior to the scheduled date. Doctor Richard Bartlett was very unprofessional during all this. This is the second time I reviewed him and someone the review gets deleted

My surgery (bilateral mastectomy, nipple-​sparing/​graft) was on December 3, 2015. The process of getting the referral and paperwork settled took from late September through early November due to a couple of paperwork SNAFUs on the part of Dr. Bartlett’s staff (sent my pre-​authorization to the wrong insurance company; misplaced my consent form, which necessitated signing again at the last minute; etc.), but I cannot fault them for kindness or willingness to rectify errors; they were absolutely fantastic. As for the surgery itself, I cannot possibly tell you what a conscientious and wonderful team Dr. Bartlett works with at Brigham and Women’s Faulkner Hospital. I’d undergone a different surgery at Brigham and Women’s main campus back in 2014, and the standard of care at Faulkner is just as high. I feel that we’re somewhat spoiled for choice in a city like Boston, but Dr. Bartlett and his team definitely rise above even a very fine baseline. Six weeks out, I’m healing beautifully.

The procedure Dr. Bartlett performed on me was transgender female to male «top surgery». Dr. Bartlett was recommended to me from my Primary care doctor, who is also my endocrinologist. I did fully research Dr. Bartlett, and he matched the criteria I was looking for. It was very important to me to have a board certified plastic surgeon perform my surgery. Many transmen have surgery with a surgeon who has training in «general surgery» without training or certification for making the results aesthetically pleasing. It’s possible to get a double mastectomy with one of these surgeons for a discount price, however I was not pleased with the results I was seeing. Dr. Bartlett is a board certified plastic surgeon. He had performed over 100 surgeries of this type, before treating me. He also provides many before and after photos with detailed explanations of the procedures and results on his website, as well as patient reviews. The website is also modern and professional. I find some surgeons websites to look sketchy or outdated. Dr. Bartlett was also located near my home state, therefore I would not add to the expense with travel and hotel fees. The recommendation, plus Dr. Bartlett’s credentials lead to me to book a consultation with him. Finding the building was easy, but finding the actual door was a little difficult, as it’s tucked right in next to the door to a private condominium. The office was clean and comfortable, and the staff was wonderful. Very friendly and informative. They also were very clear and concise about the financial costs and explaining them to me. They also handled everything with my insurance for me, and were very easy to work with when my insurance was being difficult. Dr. Bartlett saw me after a short wait. He has a reassuring and calming bedside manner. My first impression was that he could be trusted, and that he was excited about and loved his craft, which is always a great sign for me. I had a very good gut feeling. He did look slightly older than the photo on the website, I would not have noticed his age at all whatsoever if it wasn’t for the 10 year or so difference between the photo on the website, so I would perhaps suggest that it be updated. Although I told Dr. Bartlett that I would rather have the type of procedure that he recommended, he ended up recommending the keyhole procedure saying I was an optimal candidate. My insurance did cover part of the expenses for surgery. I paid $ 6,200 up front as the surgeons fee, I was later reimbursed by insurance for $ 2,335.16. I paid an additional $ 2,927.58 in hospital fees, pathology fees and anesthesia fees. So in total I paid $ 6792.42 out of pocket after insurance. Out of pocket costs were a little higher, but you absolutely get what you pay for, and I have no regrets. Also, your costs may be different than mine, since each case is individual based on your body type and the procedure being done, different insurance policies can also be a factor. The surgery took about 4 and a half hours, and Dr. Bartlett explained afterwards that I was such a good candidate for a great result, that he had made the decision to spend extra time on the aesthetic part of the surgery. Again, his excitement and involvement was refreshing. During the follow up appointments, Dr. Bartlett took a quick look at my chest, and said that I was healing 10/​10, the best results they could wish for. He did seem in a bit of a rush or very busy, but I’ve worked in healthcare before, and I didn’t feel like I was receiving less care, as he answered all my questions, and I was always attended to by multiple registered nurses who were very informed during every follow up. I am very pleased with my results. The scarring is solely around the areolas, so it will not be noticeable once they heal. And already, the contouring is so good, that I can go without a shirt, and I feel comfortable and no one notices. I would absolutely recommend Dr. Richard Bartlett to anyone, and I’m thinking about going back to him for a facial peel, as I was reading about them in his brochures while at the office.

He’s well worth the money and time to check out, I went into surgery over a year ago, his work is flawless; I should have a very large scar across my chest due to the type of procedure I was going in for. and it’s hardly even visible. His staff was respectful and helpful, came from out of state and they were really great about getting back to me fast with answers, I would recommend Dr. Bartlett to anybody looking for reconstructive surgery.

To start off, his staff is amazing. The customer service I received really made this experience a pleasant one.
I went to Dr. Bartlett for my FTM Top Surgery performed in June of this year. I had a keyhole incision around the areola with prime results. I had my consultation with him back in April of this year, and he expressed a small amount of concern about having a small amount of extra skin sagging because one of my breasts was a tiny bit larger/​saggier than the other, and asked me what I wanted to do. I told him that going ahead with the incisions around the areola would be fine. So a little over six weeks post-​op I have a little bit of fold/​a small skin fold I guess but it’s nothing major or something to be upset over. It may even go down as the swelling retracts but it’s not a huge deal. Dr. Bartlett said that it can be revised/‘fixed’ if desired in a few months but it’s really up to me. Heads up that the small skin fold is not a surgeon error at all, and I’m not upset about it in any way. Because of the incisions I had, there is virtually no scarring. I’d be glad to show you a picture of my results if anybody is curious/​messages me.
Although my insurance (Harvard Pilgrim HMO) covered my surgery, I do have to admit that the total cost of my surgery, $ 9500, was a bit on the high side for most top surgeries. But I think that you get way you pay for with quality and care, and an overall good experience.
After getting our reimbursement check from the provider, I think the total cost out of pocket for top surgery with insurance coverage will be about $ 2250, but I don’t have the complete bill in front of me so I might be off by $ 100 or so. Still pretty good, though, for a surgery cost of $ 9500.
But yeah, I have had absolutely no problems with his office and would highly recommend them for transgender surgical care. I think I have already sent quite a few patients his way, actually.

Dr. Bartlett is a very nice and understanding person and his office staff are extremely helpful and organized. He also uses digital imaging to show you what results he foresees, and to ensure that patients are pleased with the results that he has projected (which is extremely rare in this area, for some reason). I had a nasal surgery a little while back and although the results were not over-​done or unnatural (which is a rarity for most doctors), I did not get 100% of my desired look, which could be the result of any number of reasons. My septum was beautifully fixed, my nose was given a very natural look, and although I will be getting a second surgery to achieve the desired results that I originally wanted, Dr. Bartlett really did do a great job. I realized after the surgery that a minor change was not all that I really wanted, but if you are looking for natural looking subtle changes, he is a great match for you. His bedside manner is amazing and he seems to care equally about his patients both before and after surgery.

I’m sorry to write a bad review, but Dr. Bartlett operated on a precancerous birthmark on my child’s back several years ago and assured us the scarring would be minimal and even not noticeable within a year.
First of all, he never shared the results of the growth he removed. I’m not confident he even had it tested. Second, it is now at least 4 years later and the poor child has a lumpy, bumpy, 8″ –long scar that shows no sign of ever getting better. My child’s pediatrician, who recommended Dr. Bartlett, was aghast when she saw the scar, and continues to comment on it each year when we go in for the well-​visit.
I would never recommend nor revisit Dr. Bartlett for any cosmetic surgery.

I am now mildly deformed thanks to Dr Bartlett. He was very expensive, his demeanor indicated he doesn’t care if he does a good job or not, and he did a bad job. The horrible thing about cosmetic surgery is that once they have their money, you have little recourse to make them actually deliver what they promised. In my case, I paid Dr Bartlett, approx 10k (for about an hour of surgery), he did a bad job, and he takes no responsibility for his actions.
I am a man born with gynecomastia. At one point I had a 32″ waist (I’m 6′), a 6-​pack, and about half of an A cup. I was teased as a child, wore baggy clothes to hide my chest, etc. I went to doctors to check for glandular disease, but I was within normal bounds. I just was unlucky in that my chest was my fattest part. Once I got a job out of college, I saved up and hired Dr Bartlett to perform a male breast reduction.
His office was OK during the sales phase, but really showed no concern post-​operation. I came in for a follow up visit and had concerns about the results and he dismissed me as quickly as he could, took no time to explain anything. He clearly didn’t care one bit that he did a horrible job. Perhaps he’s used to dealing with dissatisfied customers?
Now, my nipples are horribly deformed. Once I removed the bandages, they were misshapen so that they really don’t look like nipples anymore… which I fully blame on him. He reduced the fat in my chest, but not to the point where it looks good… just that it no longer looks like a woman’s breast. Despite following his post-​op orders as rigorously as a human can, I also got scarring to the point where they look even worse, which I don’t fully blame on him.
I can’t go out without a shirt thanks to Dr Bartlett… so that aspect of my life hasn’t changed. He didn’t even do a great job sculpting my chest so I don’t look great w/​a shirt on, either. However, I looked like a freak before and now look close enough to normal that no one notices… so it did change my life for the better overall. I am no longer insecure about my chest because no one ever sees me without a shirt, but I still have to hide at the beach. It’s very obvious that I had the operation and it is also visibly obviously botched.
My life doesn’t suck thanks to Dr Bartlett. I just paid a small fortune for him to do a bad job. While I understand there are risks that things won’t turn out, he behaved like an ass. Once he took my money, he didn’t bother to even try to show concern or be helpful in the followup visit. He is undoubtedly obscenely wealthy thanks to folks like myself giving up huge sums of cash to have him treat us like garbage and perform his craft poorly.
His arrogance, apathy, and lack of concern for his patients is atrocious, although I understand that’s not rare among men in his profession. Once he has your money, he gives you the same dead-​eyed unmotivated attitude you’d expect from the DMV desk (think Patty and Selma from the Simpsons) or the cashier at McDonalds does when they get your order wrong.
I would tolerate his unprofessional behavior if he was talented. However, my one experience with him, he failed at his job pretty badly. In short, huge failure, I would never go back to him and I would recommend to anyone who will listen to avoid him.

I have held this in since 1995… and I just have to vent because as I am looking for plastic surgeons to fix the job he did on me, I scoff at his 5 star rating!!!
It is because of Richard Bartlett that I am afraid to ever allow anyone to touch my body… even to fix the hideous job that he did!!! But I have to, because I just can’t live like this any longer.
I was 16 years old, and while the surgery was somewhat of an emergency– he could have offered a little care and even offered to fix the job that he did once I was stronger and healthier. Instead, he told me to lose weight!!! When I had in fact already lost a significant amount of weight.
I am sorry… losing weight is not going to fix the slanted fold you placed where my a$$ crack is supposed to be.
In fact, I got down to 135lbs at my smallest and guess what Dr. Bartlett it was still there!!!
I used to have a luscious round booty… granted there was celluite, but I am okay with that.
But do you have any idea what it is like to have hideous deformities in intimate areas of your body??? The a$$ is supposed to be one of the sexiest areas on a woman, especially with our new sexy goddesses, Beyonce, J-​lo and Miss Kardashian.
My husband was an a$$ man, I am an a$$ woman.
I haven’t been able to wear bathing suits ever since this surgery!!! I can’t even wear clothes without assets to shape my a$$et.
Of course I have cellulite, but again I am okay with that… I am not okay with sporting a deformed a$$ for my entire life and I am certainly not okay with him having a 5 star rating…
Dr. Bartlett, never apologized and never took responsibility for the horrible scar and for the horrible shape he left behind… and he never offered to redo the job.
Which at this point… I wouldn’t want to have him touch me with his crass demeanor…
but even offering to have another reputable surgeon of my choice to fix it… that would mean the world!!! The world!!!
I was 16 dammit. 16…
Amazing surgeon??? My a$$!!! Literally!!!

The best!!! Dr. Bartlett performed a revisionary functional and cosmetic rhinoplasty and septoplasty with an ear cartilage spreader graft on me almost a year ago. I had had similar procedures performed by other board certified plastic surgeons twice before with very poor results. Because of Dr. Bartlett I can now breathe through my nose and am quite pleased with its appearance. He is a perfectionist and his office staff are courteous and hardworking. I highly recommend him!

I love Dr. Bartlett. He is amazing. I had surgery with him in 2005, and he did a more amazing job than I ever could have asked for or even expected. If you have any interest in any type of plastic surgery, Dr. Bartlett is your guy!