Beacon Orthodontic Associates

I can’t say enough how great this place is! Both of my kids go and I tell everyone to send their kids here. Even when MY retainer broke they brought me right in a fixed it on the spot. Kathy is the sweetest EVER and I don’t know what Mabel Z is talking about. Must be talking about some other place. Give them a call and you will see.

Beacon Ortho has been doing my braces treatment for over 6 months now. I got the clear braces on top and metal ones for the bottom row.
I met Dr. lisann the very first day. They took my pictures and molds and she sat down with me and explained to me what had to be done to make my teeth not look like the inside of a Klingons mouth. I have seen two other Orth/​dentist and they all told me that my treatment would take a year and I would be fine with Invisalign. Dr. lisann told me that this wouldn’t be possible and that Invisalign just wasn’t for me.
The location is fine and there is plenty of parking on Washington st. A previous post mentioned that parking was hard to come by. I have worked for 8 years in the area and can tell you that there is plenty of 2 hour parking right on the street with no meters, with the most a minute walk. Yes parking is difficult if you want to park in the lot belonging to 637 – 651 Washington st.
There is a nice clean bathroom on the property. I am always greeted with a smile when I walk in, even if I am late.
I never have to wait to be seen. I wish I did, because they have these cool arcade games in the lobby with plenty of magazines. All the assistants are extremely nice and all answer my questions. It would be extremely rare not to see Dr. lisann around because it is one big room with about 5 dental chairs and she is always walking around doing something. So are the assistants. Always a smile on everyone’s face. It’s a real pleasure to have them stick their fingers in my mouth. So if your afraid of dentist/​specialists head over here for some great Ortho care or just a consultation. BTW I have a weird schedule for work and they always have good openings. Great for kids and in my case great for adults. Don’t be afraid even if your 30 years old to ask for a sticker after your visit. The front desk also has great goodies like pens and hand sanitizer and chap stick. They also offer a payment plan, and the front desk will work with you on that. The only thing missing is valet service
Overall A+ service
Front Desk A+
Location A
Cleanliness A+
Assistants A+
Dr. Lisann A+

DO NOT GO HERE UNLESS YOU DO NOT WANT TO BE TREATED LIKE A PERSON. If I could give it NO stars I would. This is not a review on the doctor, which I did not eve get to see. But on the service I received. Upon arriving 10 minutes late due to the limited parking spaces, I apologized sincerely. The hag (for lack of better words) replied «that is going to be a big problem» rolling her eyes. This is my first time at this office and NEVER have I been treated this way at ANY doctor’s office. She then is huffing and puffing stating «If we do see you it will be in between patients and we’ll be putting you on hold», still rolling her eyes between words. I then voiced my opinion on her treatment towards me, she defensively throws her hands up stating that is not what she is doing, and unapologetically defends herself by stating it is because I am late. I told her this is not the only place I have a referral for. She then states «that is fine, would you like to go elsewhere» in a condescending tone. I asked to speak to her superior, and without avail I end up voicing the incident to a orthodontic tech (which I am sure is not the one to voice my opinion to). She was unsympathetic, asking if I wanted to «fill out the paperwork or not». Of course I did not and asked for the doctor’s email, she should be aware of those who negatively effect her brand. I then get the same email I was given for the hag at the front desk. This place is a shabby hole in the wall and as much I love supporting small businesses, I will take myself and my teeth elsewhere.

Even as a new patient, they fit me right in and I didn’t have to wait for than 2 minutes. Everyone was very friendly and I loved the old school video games in the waiting room and the Tetris in the exam room. Parked right in front on a stretch of Beacon without meters.