Illinois Iron & Fence, Inc

Ted and deb, they installed my fence half years old and took more than one month to finished, after I called an called, but now my fence got blow away one part of it and I tried to contact them to fix it, then I found out their phone number has been disconnected.
After read all those reviews, I just know I’m not the only one, who ever see this old man which named himself as ted, please take attention

I am writing this review for my mother. These people took her money almost 4,000.00 back in October. They cashed the check right away and never have returned her calls or mine, nor have they even come to install the fence. What blows my mind is the fact that you will request a quote and they call right away, they come and give you a quote and have you sign some paper work, take your money and then you never hear from them again. These people are below scum, they are professional thieves and will take your money and run. They use multiple phone numbers which might be pre paid phone number so they cannot be tracked.
We have filed a police report and the officer stated that the name they gave is no where in the entire United States data base which means they are both using false names.
My advice is we get everyone together that they have scammed, whether they did half the job and didn’t finish, or took all the money and never preformed services and we go to each local news department and get an attorney. It sickens me that these people are still doing this and scamming people for thousand if not millions of dollars. With the now 8 reviews of people they have stolen from, I am sure there are more.
Please message me on here so we can get these thieves throw behind bars for grand larceny.
I have had to witness my poor mom devastated over this situation. Its not like she just has that kind of money sitting around. These sick people need to pay for what they’ve done.
If anyone has had this happen with this company please contact me on here. And if you are looking to get services from them please don’t, you will get stolen from and never see that money nor services completed.
My message to you Ted and Deb if you see this (if that is even your real name) shame on you for the emotional bull crap and distress you’ve put not only my mother but others in. You should be ashamed of yourselves and you will be caught eventually for your crimes.

they stole $ 7,000 from us!!! we never got a fence!
they will not return calls. they keep changing their phone numbers and moving!
who has a current phone number for these thieves that belong behind bars??? who has a #?

After repeated calls to their office and speaking with Debbie, I have been unable to resolve a service issue. Their completion date for my gate project extended far beyond the original time indicated, but more exasperating been my inability to get any follow up for needed service. I have been repeatedly told it would be addressed, and after several months have gone by, I am unfortunately giving up.

I wish I hadn’t worked with this company. I gave them a sizeable deposit a few months ago and they will not return my calls. I’m filing a complaint with the district attorney’s office for starters.

Stay away! If it were possible to give this company a zero they would definitely earn it. We had a project that Ted and Deb seemed eager to help out with. Everything including communication was great until we needed to give a deposit. Once the deposit was received communication ceased and the work that was rescheduled many times (from their end) never took place. After dodging our calls for a couple months they finally answered their phone and said they would mail back our deposit. Lets just say like their craftsmanship they promised, that did not get done either. We did end up reporting to the BBB.

If you want to play an awful prank on somebody recommend them to use Illinois iron and fence.
They delayed the installation of my fence by weeks. Once they have your deposit they will not answer your calls, respond to any messages and will show up on whatever day they want to install the fence.
Once the fence begins to be installed they tell you it will take one to two days for completion. This is not the case they will put your job off and once again begin to ignore your phone calls.
The only time you will hear the voice of somebody who works for Illinois iron fence over the phone is when they are collecting your deposit and your final payment.
My fence is less than a month old and already having issues. They «guarantee» their work but guess what! You have to get ahold of someone first! Stay away from this company.

They started out fine but dropped the ball on finishing my fence. Most disappointing was the fact that they did not return phone calls regarding finishing my fence. Also workmanship was mediocre and they used ridiculous latches.

Unprofessional company. Contract said that our fence would be installed in no more than 3 weeks. It took 3 months. We tried to cancel multiple times but it wasn’t an option. So many times there was a «scheduled» day for their workers to come and they would never show up. They never answer their phone nor return messages. After 3 months, it took a day and a half to get the fence up. Would you believe we finally got a phone call the next morning (before office hours) requesting final payment? I told the receptionist that we would submit our payment after the final village inspection the next day. She proceeded to charge our credit card anyway and said «the contract states final payment is due after completion». I reminded her that the contract also said we would have our fence in 3 weeks. We are now waiting to speak to someone in management as the receptionist kept saying «I just answer the phones». Terrible experience with this company. Wouldn’t recommend to anyone.