Happy Tails

I’ve tried so many dog grooming places, and none have quite come as close to this one. Local and small, but that only means they pay better attention to detail with your dog and are always available same day. Don’t mind the extra drive and extra pay for the great service!

I used to take my Bichon there for years and they always did a great job with grooming. But this past summer I stopped taking him. The day after I took my dog home from happy tails he started getting lethargic. The next day I took him to the vet and he couldn’t determine what was wrong with him. My mom called happy tails to see if any other dogs there were sick or if something accidental had happened during his grooming. The owner said no other dogs were sick and that she wouldn’t know if anything had happened because she left early that day. That was a flat out lie because she was the one that checked me out that day. What I also thought was fishy was she normally sends out a reminder card to get groomed and after that visit she never sent one again. My dog was sick for a month, every day getting worse. He had high fevers, wouldn’t eat, poop, could no longer walk and would scream in pain whenever I tried to pick him up. He had an ultrasound done and during that procedure the vet found a bump/​lump on his side that could be felt. He said this was most likely caused by trauma. So either happy tails dropped him, hit him, or was not watching him and let him jump off a high surface. I stopped taking my dog here because I don’t want to take that risk again! I’m only posting this to warn dog lovers out there not to try to bring down the business or be mean!

First time here for my pretty large (105lbs) dog. They took him in right away and two ladies bathed him. He didn’t need to be put in a kennel, which is great because he hates that. They were finished in half an hour. His fur is so full and the softest I’ve ever felt. I can’t stop petting him! We’ll definitely return.

Great place and reasonable prices!

I went here because I was looking for a groomer closer to home & I chose this place for all the 5 star reviews. Unfortunately, we did not have a 5 star experience & will not be returning. The building is next to a martini bar & it’s a little beat up. Her hair was cut too short but luckily it quickly grew out so she looks much better now. My dog is a sweet golden who is always excited to make new friends & be groomed. She rolls in mud just so she can get another bath. That’s why I found it weird that she shook violently when we walked in. I almost walked away then because it was odd behavior for her. The people were nice, except they found it funny that my dog cut her nose on the crate & was bleeding when I picked her up. I was not amused to say the least.

After several attempts to find a groomer around the area, I think I found the one. I took my Jack Russell and Australian Shepherd here to get full service groomed and I was very surprised. The staff was very attentive, followed grooming instructions, and the prices are very reasonable. When my husband picked up the boys for once, my Aussie was not horrified! They smelled very good for many days and their hair cuts were fabulous. I would definitely take my boys here again.

Very accomodating pet grooming business. The owner and workers are extremely helpful and friendly. Prices are reasonable and they usually have an appointment on the same day that you call (if you call early).

Great place to take your dogs! This is where we brought our two 12-​year old dogs for years before we moved. The owner works so patiently with the animals that are brought in.
If you live in Brookfield, North Riverside, or Riverside, I really think you should be bringing your dogs here for grooming. You get top-​notch service that is less expensive than the other grooming places in the area.

Talk about a diamond in the ruff. I’ve taken our German shepherd to several grooming spots. Most other places are posh over priced doggie spas where we feel that all they do is «wipe her a** and spray perfume on her» but not this place. They groomed her so well that her coat was actually shiny. I can’t stand all the hair in the house and this really helped. They even trimmed her rear where she was shedding a lot. Take your pet here if you want real grooming done at a reasonable price.