Do not buy a kitchen here! My cabinets are warped and the drawers don’t close well. Also, the front face of my drawers are falling apart. My kitchen is only two years old… I wish I knew what I was getting into!
Jennifer H.
Classificação do local: 2 Southbury, CT
I wish I had read the previous review before we bought our cabinets. 1. Two warped cabinets 2. They sent us a pantry that was too big for the space. When we called them to tell them they sent us an 84″ pantry for a space that’s 83″ they didn’t take responsibility. They measured the kitchen! They said we could either return the pantry for a refund or they’d could trim the bottom for an additional fee! 3. The draw next near the dishwasher won’t open unless you open the dishwasher first. Again they’re measurements and design! 4. The rest of the complaints about the cabinets are small things; like putting the little sticker things in the wrong place so you can see them when the doors are shut. Some of the drawers not as sturdy as should be… a few tiny scrapes. Our contractors were GREAT and were able to resolve most of our issues. I cannot imagine what our kitchen would look like if we had used their installers!
Marleena C.
Classificação do local: 1 New Britain, CT
This place is a scam that deserves –0 stars. I reported them to the better business bureau for the office in newington. They claim 1 – 2 day installation. It took over 4 days and they did a hack job! Things went wrong from the beginning. The measurements were ALL wrong, parts not ordered or missing or the wrong parts ordered. Communication between the store and the contractors is basically null. Cabinets did not match, installed crooked, unprofessional contractors who made cuts crooked for sink to be placed in counter. Had to hire a friend and pay him to install a sink that took 5 hours to make work with the hole they made! Russ didn’t know what was going on more than half the time. They make you pay for it ALL upfront which is a HUGE warning sign. BADQUALITY, BADSERVICE. Nothing but a hassle. One of the worst experiences I ever had!!!