ERS Care On-Demand

This is by far the best urgent care I have ever visited. It is a bit of a drive from where I live, but it is well worth it. I have rarely had to wait more than a few minutes, and the quality of care is top-​notch.
I have referred several family and friends to this location, and all of them had equally excellent experiences. I have had (or been in the company of someone who has had) care for torn muscles, fractured bone, pediatric care, unmanageable swelling from root canal, respiratory illness, and a pinched sciatica nerve to name a few.
If you can’t get in to your GP, this is an awesome alternative and far less expensive than the ER. I truly can’t say enough wonderful things about the medical team at ERS!

My experience with ERS Care On-​Demand was perfect. The staff was very nice and I was in and out in no time. Never again will I go to my old walk-​in clinic now that I’ve found ERS. ERS is just a better all around experience. For me it was like going to a hospital without the maze of hallways, forms, and scheduling issues (ERS is open on the weekends!). Give your time to healthcare professionals who deserve it. –David K

Unfortunately, I have been to too many urgent care centers, but this certainly rates as one of the better ones. The waiting room is homey, the staff friendly and courteous, and I was able to see a doctor quickly. The doctor definitely knew what he was talking about – I was there for a sinus infection which I suffer from on a regular basis, so I’ve gotten to know the medical info on this gig. I was very grateful to find this urgent care center to help me with an untimely illness while on the road.

We found the name of this excellent clinic online and its proximity to my location made it an easy choice. While visiting my mother in Brookfield, I experienced a severe sore throat, earache, and cough. Because my mother is in her 90s, I did not want to expose her to anything contagious. Because she’s my mother, she was anxious to see me get treatment. Since it was 8:00 pm on a Sunday evening, we were not sure if anything other than the Emergency Room at the local hospital would be available.
The online posting had the wrong hours posted, but we called hoping to hear their information for the following morning. Surprised to hear a human voice rather than an answering machine, we discovered that the clinic is open from 8:00 am until 10:00 PM, not 10:00 am, as listed. The receptionist was pleasant; she gave precise directions and reassured us that the insurance I carry was accepted.
The exterior of the clinic was well marked (it’s in an upscale shopping center); the waiting room was welcoming and arranged so that patients did not have to sit too closely to one another. Our presence was quickly acknowledged and the requisite medical history forms were reasonable and precise. (I hate having to write a three-​page diary of every ailment I’ve ever experienced, especially if it is likely to be a one-​time visit.)
After a short wait, I was taken to a clean, nicely-​appointed examination room where a very friendly and efficient young woman took my «vitals.» The doctor came in soon thereafter. Personable, professional, knowledgeable: he was everything one could ask for in a physician. I left the office feeling confident that I had been properly diagnosed, well cared for, thoroughly advised on how to care for myself, and with the welcome reassurance that I could call him if I felt I needed additional help.
An added bonus was the receptionist’s familiarity with my insurance carrier: not every facility knows how to work with CHAMPVA.
In short, I was 100% satisfied with my visit to ERS Care on Demand Urgent Care and would recommend it to anyone in need of excellent and immediate attention for a medical situation.

I finally had an emergency that needed attention and I came across this emergency clinic in Brookfield. As a physician myself I’m always a little suspect of ‘doc-​in-​the-​box’ places but this turned out to be anything but that kind of place.
All of the docs are ER attendings and you might think from their website that it’s staffed by EMT’s and PA’s and that they do the examining (at least that’s what I suspected). That’s of course absolutely false and while PA’s may work there I never saw one. In addition these docs can handle a heck of a lot of stuff since they are all seasoned ER physicians.
Dr Robinson (I believe his name was-​his pic was on their site) was the doctor that saw me. I have to say he is one of the nicest and gentlest docs I have ever met. I had an ear problem and you know how that can hurt when someone has to look into your ear canal. I never felt a thing. This man knows his stuff and it actually felt good! Moreover, he was fast and efficient, the paperwork was 2 forms and the cost was $ 150.00. I would have spent that in parking at a hospital and it would have taken the better part of a day. Here it took under an hour total. As a person who knows hospitals in and out (a former anesthesiologist) and knows how ridiculously inefficient they are this place is a breath of fresh air.
I will always remember this place as the go-​to clinic if I ever need medical attention again.
Check it out for yourself and you’ll see why you will never go to a hospital ER again. One last thing is that I like the idea of a free standing emergency clinic in a sea of Aurora and ProHealth dominated hospitals and clinics in this area.