Discount Laptop Shop

I sent an email last night and got a call this AM. My problem was resolved. Thanks for the fast service.

This is a HORRIBLE company. I purchased a laptop from this company thru
(they are one of Newegg laptop supplier). The laptop comes with problem on the Microsoft Operating System.
I tried contacting them for 4 times and only the receptionist who picked-​up the phone and she always said to me that the tech support is not available and the manager can make a decision right now and they in 2 hours meeting.
The problem is the operating system was installed incorrectly and they want me to contact Microsoft and get the issue fix. What kind of company that sell a laptop with broken operating system. This is like selling you an iPhone but you can’t make a call and ask you to contact Apple to fix the iOS on the phone.
That is NOT a way to do good business.
BEWARE and STAY AWAY.

I received two defective computers in a row (the second only after a very long and drawn out argument about returns). The replacement laptop ended up being even more defective than the original return (neither were truly functional, so keeping the first one was not really an option.) Buyer beware.