Complete Auto Services

This review is long overdue. I’ve been coming to this family owned business for years. They are honest, fair extremely kind and treat you like you are a part of their family. Thanks to them, my car still runs like new and I’ve had it for almost 12 years! I live up north and I’m more than willing to make the drive because they know how to take care of their customers. Affordable prices and quality service will always keep me coming back. I’m really happy to have found them. They are the BEST!

First time here, everyone was so polite and professional, car was towed in free, l was called with an estimste, no pressure to fix, I wouldn’t even owe anything if I didn’t want to fix my car, what great service and very reasonable prices, I called around, I just found my new shop and will tell my friends!!!

Honest and reliable! Have taken our cars to many other services ice stations and after thousands being spent went to complete. Found out where I had been going didn’t fix our cars correctly at all! No run around or anything here. They fix what needs to be fixed honestly and don’t charge an arm and a leg. If you want service that’s honest, fair and the best quality this is the place to go.

This place is awesome. These are the nicest people u will ever meet. Very honest and fair. My family has been going to them for years. Definitely give them a try for all of ur car needs!!!

I have been going to Complete Auto Service since I first bought my car new back in 2003. I still have the same 2003 Honda Accord and I still go to Complete Auto Service for all my car needs. Rick and his family are so welcoming. It’s hard to find an honest car dealer, so when you do your willing to travel the distance for car repairs. I live in the city, but still drive to Brookfield when I need work done on my car. Thank goodness this time it was just a battery replacement :)
I like the fact they only fix what’s immediately needed and will let you know how long you have before other parts may need service. You’re not over charged and they don’t conduct unnecessary car repairs. They try to look into ways to save you money and give you tips on regular maintenance you need to keep your car in good condition, so you won’t need costly repairs in the future. My family and I bring all of our cars here for work and were thankful we have a reliable person to keep our cars running smoothly.

If I could give more stars, I would do it in a minute!
My employee, only 19 with her first car, contacted Complete Auto when her car died. The service was 110%…WAY above and beyond. But, even more amazing than the service is the character of the owners and the professionalism they showed through the entire experience. It was obvious to me that they really cared and even though they had no guarantee they would get the work once it was analyzed, Rick and his team worked tirelessly to find the problem and advise us of the solution. Once the work was done the price was fair and I know he did not charge for every moment he worked on the car. Rick and Lee knew she was young and, I think, wanted to give her a break. BTW… The tow was included!
Really great people, great work and service. NO need to go anywhere else.

I’ve had the opportunity to work with several different mechanics in my life and Rick at Complete is by far one of the best. Rick is honest, fast, has fair prices and is good at what he does– really good. It’s obviously a family shop and you can tell that Rick and co. live for this place and genuinely care about their customers.

I was on my way to visit my parents in Brookfield last Friday when I noticed that the engine temperature gauge on my dashboard was all the way in the ‘H’ position… meaning that my car was about to begin overheating. Eventually, I was able to make it to my parents, but was really worried about driving my car. My mom recommended that I call Complete Auto Service since she’s had great experiences with them before and they’re a family run business. So, I decided to call them to see if they might be able to take a look at it for me just to make sure that I could safely drive it home (where I could bring it to a shop for repairs). So, I called them about half an hour before they closed and they said to bring it on over.
When I brought my car over, someone was already waiting for me and came right out to the parking lot to greet me (I believe his name was Rick). Then, after he had looked at my car for a minute, another mechanic came out and joined him. They looked my car over for about 15 minutes, tested it out, refilled my coolant, gave me advice on how to safely drive it home and told me to have a great weekend. When I asked them how much I owed them, they said that I didn’t owe them anything. Then, when I tried to at least give them a tip, they refused to take it. Man, if I lived in Brookfield, I would definitely come back to these guys for all my car repairs! You just don’t get service like that very often.

The best auto shop in the area. Period I would not trust my car with anyone else, not even the dealer. Always highly professional and very reasonable in their price.

Car got stuck on the road during that epic snow storm @ 10 p.m. and the 911 operator told me that my only option was to call this place. At first, I got a bad feeling when the lady stated that a service call to my car would start off at $ 100, had to be in cash, and would be a 90 minute wait at least. (good thing I just had a new battery installed recently) I found it weird that the lady couldn’t comprehend with my location, which was on 31^st about a mile west of the Wolf rd./31^st intersection.
A small tow truck shows up right around 12:30 and a Brian Doyle-​Murray sounding guy instructs me to sit on the passenger side since its the warmest area of the car. To my surprise, they were able to maneuver the tow hook, despite the walls of snow practically gripping the perimeter of my car. When I asked what the final damage was, the guy answers with a «Its $ 100 even though I should charge you more.» even though there was no struggle with moving it out of the snow. I tipped one of the guys $ 20 and they followed me to my short destination since the roads were still in bad shape.
All in all, I was mainly happy with that they didn’t take advantage of me and were pretty brief.

Rick and his crew at Complete Auto are awesome! This family owned repair shop was nothing but professional throughout my whole stressful broken car experience. Not only do they do good work, they also offer a free 24 hour towing service! When they put my car back together, my car wouldn’t hold an idle, and because they had to keep my car an extra day to diagnose and fix the problem, Rick was kind enough to give me a free oil change the next time I need it. He even said they will come pick up my car, tow it to the shop to change the oil, and tow it back for free. Now that’s what I call service. Thanks to everyone at Complete Auto — you have a new customer!