Two Men and a Truck

Now let me say right out of the gate that this review is to praise Two Men and a Truck. Moving is a nightmare, no matter how you slice it. You always think you’re prepared– you never are. And there are always these same two types of men that show up– one is ready to go, and the other is sure it can’t be done, and thinks you should reschedule. It doesn’t matter who shows up, those two types make up the pair. I don’t fault these guys in the least. It was a 90 degree day, and I didn’t want to do it either. Thankfully, Brenda, talked some sense into Reluctant, and once we got going, things went on without a hitch. They came in nearly an hour under their estimate, and nothing major has been damaged, lost or broken. (Not by them, anyway.) And my movers turned out to be really pleasant and capable guys, in spite of the heat. This is the forth time I’ve used TMAAT, and hopefully the last. Not because of anything they did– but because moving is so awful that if I ever do it again, I’m pushing everything to the curb and setting it all on fire. I can’t go through this again.

The corporate office contacted me about my review in under an hour after my review. They offered to repair the damaged walls and offered a partial refund. This was greatly appreciated and shows Two Men does care what their customers think. I’m only giving 2 stars as the movers, who play the biggest role in your experience, were sub par. I’ll say it again the office staff and the corporate office are great. I still will not use two men and a truck again.

I used 2 Men and a Truck moving company last August. It was one of the worst experiences I’ve had. The 2 guys they sent complained the entire time and told me that the estimator should have had 3 guys move my stuff. It really made me nervous. i offered to help them move some of the items because I felt really bad. And I paid a lot for them to do it. I am getting ready to move again, and it brings back the unpleasant experience I had with this company.

On time service and friendly staff. The cost was lower than other moving companies and the company is easy to work with. I took away one star because it did seem to take a little longer than expected, but the service was good for the price. I’d recommend this company.

I’ve used this company a few times and always the guys are courteous and helpful. So worth the $ to have someone move your stuff for you. Be aware there are a few things that they just do not move (plants, the lightbulbs from lamps, glass plates from tables/​shelves). But if I ever move again (which I hope not to) I would absolutely use this company again.

Not impressed. The moving teams are slow and don’t provide the greatest customer service. Upper management is much better, and if you complain they’ll try really hard to make things right. But still, there’s something to be said for not having call managers with a bunch of complaints in the first place. They seriously need to retrain their entry-​level staff.

I used Two Men And A Truck for my move from Columbus to Cleveland, and I wouldn’t recommend them.
The two movers they sent were friendly enough, but I didn’t get the sense that they were very experienced.
The move took two hours longer than their estimate, so I got stuck with a much bigger bill. Also, the movers got lost several times, which added to the time.
I used Lupica Movers the last two times I moved, and they were much better!

Professional, Friendly & easy to work with. Showed up exactly on time, called in advance to confirm all the arrangements, were reasonably priced, moved quickly. They took care to keep the house clean even though it was snowing, and made sure we were completely satisfied before leaving. I just wish I has asked them to move everything instead of trying to move so many boxes myself.