Roy’s Restaurant & Bar

Ordered food and it never came so I called the store 2 hours into waiting on my order and was told my order was on its way to me but alas I’ve been waiting 3 hours and I call the store and was now told my order was cancelled! Worst customer service and the food wasn’t all that great.

One of the few decent Spanish restaurants by my house that delivers. Food is pretty good as well as portion sizes. But customer service is definitely in need of some help. Your experience will definitely vary based on who’s answering the phone and they have substituted items or just flat out failed to include them without notice.

Have had both breakfast and dinner orders placed at this restaurant. The breakfast are a bit of a hit or miss, not consistent. Dinner on the other hand has been really good each time. Would recommend to someone. (they do get orders incorrect at times always double check your order before leaving establishment.)

This is a rough neighborhood, and mad props to anyone who can sustain a business here. Big portions, low prices, solid Puerto Rican comfort food. A big plate of roast pork came with rice & beans, plus a couple of fried plantain slices, for under $ 10, incl a can of soda. Lots of families when I went. Decent food and a pleasant atmosphere.

I don’t recommend ordering what we did from here. We called to ask what was in the pancakes deluxe and was placed on hold several times and transferred to five different people before someone could explain to us. We were not going to order after that but couldn’t find anything else. The deluxe came with sausage, ham, pancakes and bacon. The meats were good. The eggs bland and tasted as if they were made with old or dirty oil. The pancakes though? I don’t know what they made those with but it wasn’t pancake mix! Maybe they’re homemade and someone forgot the sugar and cornmeal or whatever the main ingredients are. I can’t even describe the taste but please don’t waste your money trying to figure out. My lazy ass will just make my own pancakes next time. #LessonLearned

It’s my second visit since moving back to the Bronx… and it didn’t disappoint.
I was with a friend who is new to NYC and we were looking for a real authentic Puerto Rican dinner feast.
We ordered two dishes to split, best way to go for a full tasting experience…
first dish: the oven baked chicken with tostones for $ 8 was a full half chicken right out of the oven with the meat falling from the bones.
second dish: chicharron de pollo (fried chicken chunks) was made to order with yellow rice and peas, side order of red beans for $ 13 with enough chunks of white meat to feed three people that we had to take some home for later eating.
final side dish is a must-​have at Roy’s the puerto rican pasteles $ 4 that was freshly made (and as close to the way Grandma made them from scratch)…
all in all, good slice of home cooking for two at under $ 25. Looking forward to a third visit soon!

Roys is solid. They make really old food with really good portions for a nice price. I love this place, No Lie! Couple things we order from time to time are the Chicharron de Pollo sin hueso (chicken chunks w/​o bones), Pernil (roast pork), chicharron de puerco (fried porn chunks), rice, beans, tostones and green salads with avocado. They make a killer mofongo as well with a nice sauce to pour over it. The best thing of all is that you can order online with pretty decent delivery times. We haven’t ordered anything we did not. Try Roy’s for yourself, you won’t be disappointed.

Nice and cool people
Food was okay
Rice was very overcooked and taste burnt. The soft plantains tasted amazing and I don’t eat those things. The bill was cheap but not worth it. The place was very dirty. The waitress/​busgirl did nothing but sit back and chatted with the cute cook and everyone else in the back. One man was in the back with a 40 bottle in he’s hand making jokes while drunk… Wtf? Will not return.
Our table was dirty and they left an old pitcher filled with water on our table. My husband asked for them to move it pleas.
My husband enjoyed the food food but agreed that it was dirty.

Good sized portions, friendly service, tasty food and good prices. The roast pork I had the first visit was amazing. Lots of perfect crackling, black beans and rice and gravy and sweet plantains.
Bbq chicken second visit was dry.

I love the roasted chicken at dis place it’s the business
Well seasoned done to the bone. yellow rice is delicious an staff is friendly prices are really good a whole chicken is $ 8.00 can’t beat it great food

Lunch and dinner plates are delish and good portions. Try the pepper steak. Tostones. Rice and beans. Reasonable prices. Just had a breakfast item (mangu) for the first time. Portion was awesome but taste wasn’t the best. they’re was a weird after taste after every bite.
I’m a very picky coffee drinker. I give them kudos to the coffee. Coffee was good. Not watered down.