Kiss Car Svce

I’ve used them for a while but won’t do so again. The first cab was super late and then canceled, the second accidentally picked up another passenger. I called the cab company when the app indicated the trip started, after a 10 minute hold the dispatcher said they didn’t have any more cabs. This company doesn’t care about their customers and failed to apologize for the inconvenience. Luckily Über arrived in 3 minutes — I should’ve called them to begin with!

The only why I’m giving kiss one star today is because the cab driver today! He is playing annoying Christian music and nothing against Christian music but he’s basically pushing his beliefs on me which is very disrespectful! I asked him to change it and he shook his head no! Look I’m al for having your faith but I’m the customer and Christian music is something I don’t want to listen to. Sorry.

The worst car service in the Bronx! Drivers are entitled jerks who think you work for them! They treat you like an inconvenience rather than a customer. No matter where you want to go, there’s an issue. They need some sort of customer service training and a lesson in manners. Do yourself a favor and call Prestige!

This company sucks. I requested a cab from their app. PSHHHHH. WHAT A JOKE. I call around 7:45, ask the dispatcher if I can get a cab at 9PM, give him an address, and he tells me to call back 5 – 10 before I need it. Fine. Then I call again around 8:50, he asks for an address, I give it to him, and out of no where… *click*! WHAT the f? Not even a «Hold on» or «Let me confirm»?? Not even… «Sorry no cabs available» after being on hold for 5 minutes! Are you serious? Screw that BS. They’re never getting my service again. They ruined a perfectly good Friday night. Thanks to them by man is home sick waiting for this Theraflu, and my cat is going to have to wait another 3 days for cat litter because I was NOT going to travel on the train with a 20 lb. box. Thanks for NOTHING! Kiss my ass!

This morning I came out nd s was a cab out there for me number cab s #115 or 105 was very rude nd nasty I will never call a cab again this cab driver need more customer service the was green wth the meter please get rid of that don’t care

I used their service to get back into the city from a day trip out to Arthur Avenue. I was a little nervous as I had not heard much about them. Initially tried Carmel and was told a car out to the Bronx around 4 pm would take another 45 minutes. I called Kiss based on a recommendation from a local merchant. The driver showed up in less than 5 minutes. The lady driver was very nice, got me back into the city promptly and the fee was not too bad!

We were in the middle of nowhere at 1 AM. We called about 10 different taxi services and none of them were willing to drive out to pick us up. We were about to start walking towards the city which is a 4 miles walk, when KISS company picked up and said a driver would be there in 3 minutes. He was there in 2 minutes and he hauled ass home. It was also fairly priced. Overall great company

Horrible, they hung up on me three times. Maybe the conversation would’ve been better if I spoke Spanish but come on, where’s the customer service?!

Horrible! Rude as hell on the phone! Guy said i would have car in 5 minutes. Dude never showed up! I waited 20 min until i Called another cab service, picked me up in 5 minutes!

Horrible. called and asked for a cab in English (i speak Spanish fluently too) but before I could finish half my sentence I was put on hold…(extremely rude) and then the guy picks up again and starts yelling NO CARS NO CARS NO CARS. wtf? These people are idiots. I was trying to reserve a car for tomorrow but they wouldn’t even listen to me and instead hung up the phone. Good job guys, never giving you my business and certainly never recommending you losers to my friends.

My # 1 cab service. These Dominican’s be on point lmao