Armory Dog & Cat Hospital

The Doctors are great however customer service is by far one of the worse
How can they refuse to see my Dog with severe allergies at 10:45 AM…
It is shame…
Rafael C.

First experience… The appointment wait was about an hour. When they allow walkins and emergency cisits, so i have to weigh things out. It’s a small place with love for animals. That’s what i care about and without breaking the bank to keep my furry baby healthy and happy. Doctor is great and staff so far, love the furry babies.

Let me start by confirming the LONGGGGG wait. Yes, its a LOOONNNGGG wait but at the end of the day, it’s an over populated area of the Bronx where apparently everyone owns a dog or a cat. I’ve inquired about numerous vets in the area and ALL of them charge almost double what this place does for an initial visit and or shots.
I’ve never had a problem with the receptionists, the doctors or anyone in the waiting area. I usually wait outside in my car and have them call my cell when it’s my dog’s turn. It’s well worth the wait.

I have been bringing my cats here, since last year and recently. Made an appointment and waited 3 hours! My cat had blood work done, and I was told the results all came back negative!
Long story short, my sweet cat of 15 years, was not healthy, she was not properly diagnosed!
Consequently, I took her to another veterinarian, where she was was found to be gravely ill, and a decision was made for her to be euphenized!

Be prepared to wait. Appointments are useless as they overbook and you end up waiting for at least an extra 45 minutes. Waiting area is small and congested. This review is only for the waiting time and not yet for the actual vet. We shall see.

The waiting area was very dirty when we walked in. We showed up at about 4:45 after walking about 20 blocks to get there. There was a sign on the door that stated «no more walk-​ins accepted.» I understand why this might be necessary, but when my wife asked if they could make an exception for our dog that had blood in its stool, they said «Unfortunately we are in our closing period. We only accept emergency walk-​ins at 11am.» They should have posted this information on their website. Currently their website says, «Walk-​ins are welcome and we offer courteous service at affordable prices for our medical services.» Getting a dog to a vet in New York is tough enough as it is without having to now worry about whether or not these vets have competent people running their websites. I would have called ahead if I knew that their website could not be trusted. They weren’t terribly friendly or helpful about finding other vets or talking to us about alternatives either. I would suggest going somewhere else.

I been here a couple of times. The only reason I gave this place 2 stars is for the vet. He was so nice & informative. Idk his name but he is a middle age man with a long beard. The receptions are the worst.
I came 10 min before my appt, there was no one on the window so signed my name & sat down. 20 min later she comes back & calls my name. She asked me what time was my appointment & the time I got in, so I told her. She claimed that I had came in late & started to argue with me. Another receptions came & ask what was the problem (like if she was going to resolve something). The first receptions claim that I was lying because when she left the desk to smoke she checked the time & was away for 2 min. What kind of proof is that?
They both said that couldn’t see the doctor anymore & I had to reschedule. I was so furious that I just agreed & left. The receptions that made rescheduled my appt was really nice. She kept apologizing & agree that the first girl was over reacting & was not acting professional.
I only come here for emergency now or dock tailing, other then that I go to a mobile vet. They are way cheaper & with little to no waiting lines.

hello i bought my cat for a visit today and i saw medhat abdelhady as a walk in, i asked the receptionist if i can use the bathroom and i was told that i have to wait for someone to escort me to the bathroom i held my pee for a half an hour and finally went to mcdonalds to use the restroom. The vet was nice but the vets assistant was very nasty and rude and that is bad for business.

I called to find out pricing for shots for my new kitten. The receptionist said $ 40 for the 1^st shot. I asked if there was any extra costs to this and she said, «$ 40 that is. That also covers the cost of the examination.»
I’ve been reading all the reviews and seeing complaints of the long wait time. 2 – 4 hours? People complaining that they came for their arranged appointment time and still waiting ridiculous hours till they’re seen. Errr…
The struggle is real! Do I pay the $ 40 for inexpensive shots and suffer through waiting in a long wait time? Or do I pay for convenience and go elsewhere? You get what you pay for. Decisions… decisions…
To be continued…

I decided to give them another try because my dog needed just her yearly rabies shots and this time I decided to make an appointment as I didn’t want to wait as many hours as last time. I don’t know what I was thinking to make the same mistake TWICE. This place is still just as bad as it was last year except now they have AC. That’s the only improvement. WITH an appointment I had to wait THREE hours to see the vet. This is OUTRAGEOUS, if my dog didn’t need her shots in order to go to the groomers I would’ve walked out 30minutes later. They need a better system to handle appointments, emergencies and walk ins.

There is know other Dr. For me, yes the wait might be long, but they are not wondering what wrong with your pet. If it an emergency yes your pet comes first, knowledge and cure is what I like. Over thirty-​five years of visit and my pets are in safe hands. Yes I will follow Dr. Burchman

Staff if friendly, the two vets who took care of my two Morkie puppies were wonderful. The facility however is another thing.

I just started to take my mini pin here. It is a bit dirty looking but it isn’t the worst. The staff are great. The vet was fantastic. I brought my dog here to get his teeth cleaned and it cost me less than $ 250 with 4 extractions. His last vet was going to charge $ 500 and that didn’t include extractions and medications. Plus his last vet said he might have a heart murmur so we needed to do an ultra sound which would cost over $ 500 then we can clean his teeth for a boat load of money. The new vet didn’t detect a murmur and my dog safely made it through anesthesia. This is our new vet. They were honest with me about every thing including that my dog would need a blood test before getting his teeth cleaned which would cost me $ 115. The same blood test that would have cost me more at his last vet.

I don’t see why people are complaining about it being dirty and the wait. It’s a animal hospital not a damn spa or a restaurant, relax. I also don’t let my kitten run around this place, and neither does anyone else. And people are waiting for a reason! The price is amazing here, as well as the care the doctors and staff gives. Before going here I went to a place that was much cleaner and over priced just to be given a wait time of 30min, a bill of $ 300+, and 3min of actually examining my kitten. I rather wait, and talk to a doctor that gives his time and attention to my kitten and examines him well. The receptionist was very nice and easily set up an appointment for the next day. My kitten was getting thirsty along the ride and as soon as I got there I had asked for some water for him, the receptionist immediately went to clean out a bowl and filled it with water. The vets assistant was so great with my kitten, as well as the doctor. Very easy going and answered all my questions. In the end my bill was less than $ 50, and was given free healthy kitten food.

Been taking my cats here for years. Doest look fancy but there really good at what they do. And best of all they don’t charge ridiculous prices. Really fare prices.

My cat had had a urinary obstruction. He was really close to they were able to take him quickly if you upgrade to emergency visit. They took good care of my cat and I believe the price is really affordable

Great place to bring your dog or cat! Their prices are not as high as other places in the Bronx and the attention you get is great. Needs to be remodeled and more space is needed as you feel on top of the next person in the sitting area and the check in rooms are a bit small. Other than that, this is my home vet clinic!

A few weeks ago, I brought my puppy here for shots. From the outside it looks a little daunting, the waiting room a little bit too, but the staff are really wonderful. The vet? I think? Was a lovely young doctor, she was so sweet and kind with my puppy. The Vet Techs were all friendly and professional, and what I loved is that even though the waiting room was pretty full, my appointment was pretty much given at the set time — I went on a weekday around noon.
The prices are fair, the only downside is that I feel it needs a little TLC appearance wise. Don’t let this fool you though, it has no reflection of the quality of care your pet will receive.

This place has surprisingly been improved. They got rid of the disgusting carpet.
The vets are good, but the lines are ridiculously long. You can expect to spend hours waiting instead of getting in at your appointed time.
It’s not the cleanest, or nicest looking vet’s office but they do good work at an affordable price.

I’m sort of confused by the negative reviews here. I had a pretty great experience here today.
The wait was kind of absurd (something like 2 hours? and we got there before it opened, so we were 5^th in line for walk-​ins), but the price is DEFINITELY right, which is more than you can say for pretty much any vet in my area (Washington Heights/​Inwood) and the exam Dr. Burchman did on my 15 year old lab mix was really thorough and gentle. The vet techs were also very nice. He told us what he thought we needed and didn’t try to upsell us to an expensive surgery (which he easily could’ve done).
The space is kind of dingy (they could use a reno), but it was clean, everyone was nice, and I understand why it’s crowded because we got out of there for less than half of what we would’ve spent at the vet we’ve gone to a few times in Inwood.