Cozumel

This location has the best service ! They are always for the customer, and the food is always good too! I literally have been ruined for all other restaurants on how great this place is, I highly recommend!

Good food… every time! Quick service and the food is served right the first time!

They have the best enchiladas in the area in my opinion! The chips and salsa are delicious, my friend always comments about how fresh the salsa tastes. The piña colada is really good too! The margaritas are pretty strong. The staff is always really friendly as well. :)

The service is very fast at Cozumel. The waiters are friendly and pleasant. The food is okay when you want a quick Mexican meal that is not fancy, but is usually satisfying. The queso dip is very good especially with flour tortillas to dip. The salsa is very good too.

Been here a few times and after reading other reviews I’m glad I’m not alone about the service providers. Mucho non-​friendly but the food is hot and good for the price. The salsa with chips is just right esp. if you are having a light meal. I also recommend the Frozen Margueritas — excellent.

I personally like their lunch specials. Hit them up a lot for take out for lunch. Food is always hot and you get a pretty big portion. The atmosphere is great and everyone inside is always friendly. If your in the Broadview Heights area give them a try…

I come here almost every weekend very nice place. Food is great and comes out super fast and HOT. Service is good and friendly
The only thing I don’t like is there tends to be a lot of large groups that come in and it gets LOUD but it’s worth it

I love this place! The food is excellent and service fast. I crave this restaurants food. If you want good Mexican food I recommend this place over many I have been too.

I spent 9 ½ long years living in Cleveland. Being from Houston, I know good Mexican (and Tex-​Mex) food. Given the fact that they don’t have ready access to the quality ingredients we have, they do a pretty decent job. They were about the best I found up there in Cleveland. Admittedly, they probably wouldn’t last long in Houston or San Antonio due to the competition, but all in all, they did a decent job.

i only gave this two stars because the food was good
SERVICE WAS HORRIBLE
I had to call the waiter over to refill our drinks after we waited 20 minutes
he then brought my food out and not the other people at my table they had to wait another 10 minutes, not normal restaurant manner
i dont know if the waiter was new or if he didnt think we would tip him because we are younger wither way horrible service i was not happy and wont go back

I love the Cozumel restaurants! Lately though, the Broadview Hts location seems to need better ventilation. I come home stinking like grease in my hair and jacket. Also, I’d love to see them change out the ceiling lights. They shine too bright onto the tables and doesn’t help with ambiance. Lastly, just a weird nit pick… It’s awesome that they go thru so many jumbo margarita glasses a night, but every time my margarita is served, the glass is warm (like right out of the dish washer). I’d love to see them buy a surplus so my marg is served in a chilled glass. Now, all this being said, I’m not going to stop going there, but these things I’ve noticed over the past 6 months or so and it would just make our experience there that much better!

This restaurant is hugely popular in the Broadview Hts. area. When other restaurants in the city have failed on numerous occasions, Cozumel has found a winning combination of great food, service, prices, and beverages. You will almost always encounter a line, but it’s worth the short wait, as everyone is served quickly.
Everything on the menu is delicious and fresh, and the service is great.
A must visit for good Mexican food.

Queso is delicious! Service is usually pretty quick and the food is almost always delicious. The ala carte menu is usually my go to, enchiladas, tacos, & quesadillas :) great pico and the margaritas are amazing. Definitely a must try!

A good place, it is a very classical Mexican food, the taste there is a little bit better than I had before, I am not sure I will go there again but it is a definitely a good place for ,
In summary, food is good and place is good

This place is consistently average and about as good as Mexican cuisine will get in Northern Ohio. Having been west, I set the bar lower for Mexican food out here.
The fresh salsa is great but the entrees are just ok. I do not find the food here to be remarkable but it is perfect for a change of pace in an area where bar menus are prevalent in most other restaurants. I feel like many of the menu options taste the same despite being listed as different items. I consistently order the different burritos and am always satisfied with both taste and portion size.
The service here is usually consistent and if you are here during the dinner hour it will be slammed so expect adequate but not overly attentive service.
The atmosphere is family friendly so do not expect a quiet meal. There is not much of a bar either so plan on table service only.

My meal tonight was one of the few instances I have ever experiences where my food almost come back up while it was heading down. My wife and I rolled into Cozumel due to her overwhelming craving for Mexican food. I have come to terms with the fact that we will not find authentic Mexican cuisine in Cleveland but have had decent experiences at other restaurants in the area which I would at least consider edible. I have also been to the Cozumel in Independence and had a mediocre but not dreadful experience so I figured this would be similar.
Let me first tell you the only decent thing I have to say about my experience tonight: I like their salsa. It has just the right amount of heat and is quite tasty.
As far as the rest of it… well, my wife and I decided we both wanted to get the Baha Tacos — a taco filled with a Cod filet, slaw, guac, and mango salsa. Sounds good, right? Barf. It was absolutely vomit-​inducing. I literally heaved twice. First of all, the Cod is an odd choice for fish in a taco, but to be fair, I knew that’s what was in it. The problem is that it was most certainly a frozen, already-​prepared cheap filet in a very heavy deep fried breading. The slaw was essentially just cabbage drenched in mayo. The worst part was that the oil it was cooked in tasted rancid. I literally think the oil was bad. Both my wife and I couldn’t finish it.
Although the waiter was fairly unfriendly through our whole meal, he did offer to get my wife something new since she had only taken one bite. Her replacement meal was edible (Chicken Fajita Quesadilla) but was as far from authentic Mexican as you can get and by that point our appetites had pretty much already been ruined.
It’s a good thing that the staff wasn’t nice because there is now absolutely no reason for me to trick myself into going back to give it another try. Run for the hills!

Cozumel is my family’s staple restaurant. We also tear through a basket of chips and two bowls of salsa (my mom can’t handle the regular salsa and needs something more mild) every time we go. The service is absurdly quick – although water refills can be a bit slow – and the food is always top-​notch, even after I’m stuffed with chips and salsa. My dad gets the same thing every time – I think it’s the Quesadilla Supreme – but I also get something different and have yet to be disappointed.

I am not sure if the Cozumel restaurants are independently operated, but this location is consistently mediocre. I love the one in Independence/​Valley View. But this location has major issues. The food is bland and just off a little. Its a good thing i have eaten at both locations, because if this had been the only one, i would never return.
The service is pretty good, but there is a noticeable language barrier. Never had to wait for refills and the staff was very attentive. Bathrooms were well kept and the place is very clean. I get the same thing every time i go and its a variation of an item on their menu. They never have an issue accommodating me and the portions are definitely ample.
The issue for me is that the food tastes completely different than the other location. Perhaps that is the answer. just eat at the other location.

Ok Mex if you happen to be nearby. Wouldn’t make a special trip. Crowded, but efficient service. Generic food, decent margaritas.

It’s been a while since I visited this, the original, Cozumel location. I treated my dad and brother-​in-​law to some Mexican food on our way home from Stonewall.
My dad and I shared the Fajitas Grande, and as per usual, they were perfect! It was $ 35 for all of our meals + tip and we were in and out in 30 minutes on the dot! It took the usual 7 minutes to receive our food.
This visit surprised me a little because I can see that they have remodeled the entrance so that there is a little bar you can sit at and order food and watch TV. Also, they have several female servers now, whereas they used to only have one or two in the past.
Service was still really good, the food was still really good, and the price was still really good. I have never had a bad dining experience at this Cozumel. They knock it out of the park every time!