Mahnke Auto Body Brighton

Very unfriendly and unprofessional business. They didn’t have time to talk to me. To busy on their cell phones.

The shop is called Mahnke Auto Body. This is a preferred shop with Farmers Insurance. Since I live close to them, brought my brand new Volvo to them to get passenger door repaired. had a hold in the door panel the size of an apple. Dropped the car off on Monday at 7:30AM. It took them over a week to fix. Appears that when someone called, they would cover up and say it is in paint. My insurance agent called requesting a call back, and they never called her back, the insurance agent had to call them back. They told my insurance agent one thing and then told me something else.
It would appear that when an auto comes in, they don’t work on the car to finish it quickly, they do a little work on it, then move to another car and then to another car, then back to your car. etc… When I dropped the car off, they said all the parts were there and they could start right away.
I had even made a few calls to remind them about the 3M coating for the door, which when I finally got the car back on Tuesday the following week, the 3M coating was missing, and on an all BLACK car, I had a white stripe going down the middle of the door. They used white tape to hold the moulding on the car. Give me a break! White tape on an all BLACK car? They advised that they could fix it if I brought it back the next day. I advised them that I was no autobody person, but give me a break this is taking way tooo long. So they said they could fix it while I waited. I waited 45 minutes for them to fix that white tape and then put the 3M coating on. I looked at the 3M coating that they put on (they told me to wait 30 days and it would look better) there are tons of finger prints under the coating that show up white… No I have to go to another place to have them correct that. i will not be going back to this shop again.
They are slow as heck and never follow instructions from the customer. Very bad. :(