NVU Salon

We had a wonderful experience here! They were able to squeeze 3 of us in fairly last minute today for a wedding tomorrow, which was a lifesaver. Prices were definitely fair/​not expensive and our manicures by Bobbi were all thoroughly professional and looked amazing. Friendly staff and relaxing setting too. Can’t get much better than that!

I went to NVU a week ago for a haircut based on a recommendation by a friend and I will not be going back ever again.
My hair is my thing, and I am very particular about it. I have (or had) very long, very thick hair. I asked for 3 inches off, and my usual — lots of layers and some thinning at the ends. She gave me tons of layers that flip flop everywhere and don’t fall in nice, and she did a LOT of thinning at the ends. However, she took 6 inches off the length!!! I felt so butchered as I watched her dry my hair that I ran out as fast as I could when it was done, and cried all the way home. Dramatic, I know. But my long hair was no more and I don’t look good with short hair :(
The next day, I was still upset so I called to politely tell her that I knew it was too late but I was very upset with how much length was taken off. She called back two days later, and basically implied that I was imagining things and that she measured 3 inches on her comb when she FIRST started cutting, and maybe it just feels like she took a lot off because she thinned it so much at the bottom. Well thank you but, I know the difference between the LENGTH and WEIGHT of hair. And I know it was around 6 inches in LENGTH because my hair used to be just past my bra strap in the back, and now it sits just at the top of my back where my neck meets my shoulders.
So, needless to say, I was upset about the cut, but now I’m even more angered by the fact that she wouldn’t take any responsibility for hacking off my hair.
Thank God it grows back!