Priority Medical Care

My wife was experiencing pain on a friday night and we deicided that we’d go here first thing on Saturday morning. Got there at 9am when they opened, there was allot of patients in the waiting area. The recepionist announced that the nurse will be late, allot of patients left because they didn’t want to wait the 45 minutes that it would take the nurse to arrive.
Thankfully my wife was able to see the doctor. After our visit, she told me that the Dr. was great, it was the staff that we had the issue with.
When Checking-​out the receptionist was distracted by a co-​worker who was asking where the 7 – 11 was, she totally stopped the process of checking us out, and proceeded to inform her co-​worker of where the 7 – 11 was.
I had to interupt their conversation and put them in their place.
I will never come back to this place, I would rather drive 10 miles down 22 to another, even though this is in my town.

Incredibly rude during patient check-​in, check-​out and follow up phone calls. Can’t believe that they run a business like this.
Receptionist gave wiseass remarks to customer questions and was too busy playing with their iphones and ordering ice cream from Carvel than to properly look up my insurance information. Equally rude at check-​out when I had to wait for her to finish her non-​medical related side conversation with other office staff so I could pay co-​pay. Even then, was too busy playing with her phone than to look at me and pay any attention. Follow-​up phone calls with another receptionist resulted in a sassy attitude and directed me straight to voicemail when I asked to check on status of my lab results.
Waited an hour, was not even allowed to see doctor, only a nurse. I saw the same nurse putzing around hallway while I suffered through the total wait time of over an hour, inclusive of the time in the waiting area and in the examination room. It’s almost as if they’re trying to stall to create an artificial wait. Nurse violently took throat culture, with little regard to making the process less painful. Did not provide a professional evaluation using insight and expertise. Only did what I requested — nothing else in terms of thinking or brain power. I pay for expert analysis, not only simple lab tests.
Will never go here again.