Platos Closet

I used to love this location, but recently I have grown more and more disappointed with every visit. I recently sold here and was told that a lot of my clothes were too old and had excessive wear. Now, I worked at a platos closet as a shift manager for almost a year-​I know how it works, I’m sensitive to that, which is why I always bring in GOOD stuff that abides by the rules. They passed on a pair of mossimo jeans I bought last month and NEVER wore, a maxi dress from F21 that I bought last fall, 2 summer shift dresses from this past summer, and a leopard print button up still with tags. Seems to me like the buyers are just lazy. Will not go back to sell or buy. Platos closets all around the country are losing my business.

I have recently started taking clothes to Plato’s Closet and have had a pretty good experience each time I have gone. I’ve made close to $ 200. I’ve visited about 6 times and I have also tried Clothes Mentor. I know they are related but I’ve had Plato’s Closet take items that Clothes Mentor did not. I find the employees friendly and do not take it personally if I have items they will not take. I’m just happy to have the extra cash especially since I would have just donated the items anyway!

Every time I try to sell my clothes I bring in AT LEAST 3 or more bags of clothes and walk out with the same amount of bags. I’m 20 years old and like to consider myself a decently stylish individual and I don’t buy cheap clothes. I take care of my laundry and my clothes are in really great condition, I’m getting rid of them because I need to make room in my closet or the clothes simply don’t fit any longer. When I try to sell they pick about 10 items and return everything back to me saying my clothes aren’t in «good enough condition» while they are selling clothes that have holes or are so worn they have fuzzy pieces all over them. I’m simply insulted and unimpressed by this and I don’t recommend anyone selling to this store.

There are lots of negative comments about Plato’s Closet, I have been selling my clothes to them for at least 15 years I’d say. I used to drive to the Bethel Park one when it was the only one around back then. I still take items to Plato’s but now I go to the much closer Bridgeville location. Yes, they are picky. I have a good sense of what they will take when I take items to sell. I pretty much have a feel for what they are looking for though. They do like new items for certain brands. They particularly love taking Victoria’s Secret Pink items, so I usually can take any VS PINK items and they take regardless of age as long as it is in good, clean condition. Some brands, such as Aeropostale and AE has to be fairly new. Yes, sometimes I see old looking clothes on the racks that look over washed and faded which is often frustrating when my items are in better condition and they don’t accept. But, in my opinion, letting Plato’s Closet check out your items and pay you immediately, is much easier than dealing with the constant back and forth of Craiglist and Facebook Online Yard Sales. I have never purchased anything as I do not buy used clothing, it skeeves me out, but the prices are great for teens and school shopping!

This plato’s closet really deserves zero stars for how customers are treated. Long story short, about 8 months ago I had an employee be extremely rude to me. I figured I would go to the owner about it. Well, comes to find out he tells me «Well you can’t describe her can you» and gave me a nasty look. He ended up telling me that employees were allowed first pick of whatever was bought from a seller, and that he couldn’t do anything about it. So sellers, if you wonder why you don’t get much money for your stuff, it’s probably because one of the employees wants it and is pricing it low. I was appalled by the way I was treated, and have not been back since nor my family. I recommend selling your stuff on Craigslist or eBay before EVER going here.

Advertising is sooo misleading sometimes… thought i’d bring my designer duds in for quick cash… NOPE…they rejected all my stuff… But they had a whole smelly store of really worn cloths… my stuff was current, clean, worn once… I guess it was too good for this DUMP… Workers there really had NO fashion sense, they were dressed to wash cars… but the worst insult was the Nasty worn out shoes displayed at nose level, above the cloths… Prices at Gabes on NEW STUFF are less then these well worn stinkey cloths!